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Manager Customer Success Manager Jobs in Puerto Rico

In order to prepare you for success, we will provide an 8 or more weeks of store leadership ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

PR · On-site

$50K/yr

... the overall success of the organization. Responsibilities * Actively seek out and identify ... Address customer problems and complaints promptly to maximize satisfaction. * Collaborate with ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and ...

... fuel success in finance, supply chain, customer, human capital, and engineering. As a Manager, you will develop new skills outside your comfort zone, coach others, and encourage them to take ...

Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Showing results 41-60

Manager Customer Success Manager information

What is a customer success manager?

A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a manager customer success manager typically collaborate with other departments to improve client satisfaction?

A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.

What is the difference between Manager Customer Success Manager vs Customer Support Manager?

AspectManager Customer Success ManagerCustomer Support Manager
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling customer inquiries, troubleshooting, and resolving issues
Required SkillsCustomer relationship management, strategic planning, communicationTechnical knowledge, problem-solving, communication
Work EnvironmentProactive engagement, account management, cross-department collaborationReactive support, call centers, help desks
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including retail and telecom

The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.

What does a manager of customer success do?

A Customer Success Manager (CSM) oversees client relationships to ensure satisfaction, retention, and growth. They coordinate with sales, support, and product teams, analyze customer data, and develop strategies to improve the customer experience, often using CRM tools. The role requires strong communication skills and a focus on long-term client success.

What are popular job titles related to Manager Customer Success Manager jobs in Puerto Rico?

For Manager Customer Success Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Manager Customer Success Manager jobs in Puerto Rico look for?

The top searched job categories for Manager Customer Success Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Manager Customer Success Manager jobs?

Cities in Puerto Rico with the most Manager Customer Success Manager job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Panda Express rating

7.1

Company rating: 7.1 out of 10

Based on 734 frontline employees who took The Breakroom Quiz

4th of 106 rated fast food restaurants


Job description


Are You Craving A Career With An Industry Leader?

Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That’s why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. 

What You'll Do As A Store Manager: 

You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. 

Don’t worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. 



How we reward you:**


  • Free meals while working at Panda
  • Generous compensation package with bonus opportunities
  • Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
  • Pre-Tax Dependent Care Flexible Spending Account
  • 401K with company match
  • Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
  • Discounts at theme parks, gym memberships, and much more
  • Opportunity to give back to your community
  • Hands-on paid training to prepare you for success
  • On-Going Career & Leadership Development
  • Opportunities for growth into management positions
  • On-going career and leadership development, including comprehensive training
  • Continuous education assistance and scholarships
  • Lucrative associate referral bonus
  • Income protection including Disability, Life, and AD&D insurance
  • Pre-Tax Dependent Care Flexible Spending Account
  • Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.


**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.


Desired Skills & Experience:

  • High school diploma required

  • Must be flexible to move to a store within a radius of 50 miles from home

  • Must be available to work a flexible schedule that generally includes opening and closing shifts, evenings, weekends, and holidays, driven by business needs. 

  • Food Safety: Serve Safe certified


ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.



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About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US