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Manager Customer Onboarding Jobs in Indiana (NOW HIRING)

Remodel Health

Launch Coordinator

Indianapolis, IN · On-site

Utilize project management skills to manage onboarding workflows, key stakeholder expectations, communication, and reporting. * Collaborate with Sales and Operations to ensure a seamless customer ...

Remodel Health

Launch Coordinator

Indianapolis, IN · On-site

Utilize project management skills to manage onboarding workflows, key stakeholder expectations, communication, and reporting. * Collaborate with Sales and Operations to ensure a seamless customer ...

schwarzpartners

Accounting Manager

Indianapolis, IN · On-site

The Accounting Manager is a key member of the Accounting Department's management team and is ... Customer onboarding & credit risk assessment, Credit hold resolution process, A/R billing ...

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Showing results 41-60

All JobsCustomer Onboarding JobsManager Customer Onboarding JobsManager Customer Onboarding Jobs in Indiana

Manager Customer Onboarding information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do manager customer onboarding jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager customer onboarding in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

How much do Manager Customer Onboarding make in the US?

The average salary for a Manager Customer Onboarding in the US is approximately $70,000 to $100,000 per year, depending on experience, industry, and location. Managers in this role typically oversee onboarding processes, coordinate with cross-functional teams, and may require skills in customer relationship management and onboarding tools.

What are the most commonly searched types of Customer Onboarding jobs in Indiana?

The most popular types of Customer Onboarding jobs in Indiana are:

What are popular job titles related to Manager Customer Onboarding jobs in Indiana?

For Manager Customer Onboarding jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Manager Customer Onboarding jobs in Indiana look for?

The top searched job categories for Manager Customer Onboarding jobs in Indiana are:

What cities in Indiana are hiring for Manager Customer Onboarding jobs?

Cities in Indiana with the most Manager Customer Onboarding job openings:

Manager Customer Onboarding jobs near you
Infographic showing various Manager Customer Onboarding job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

TM Onboarding Specialist I

First Financial Bank

Terre Haute, IN • On-site

Full-time

Re-posted 14 hours ago

Job description

Address
We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/CONTACTS:
Provides operational and quality assurance support for the implementation and training of Treasury Management products and services. Products supported by Treasury Management are:
  • ACH Services
  • Business Online Banking and Business Bill Pay
  • Lock Box
  • Remote Deposit Capture
  • Positive Pay
  • Payroll Card
  • Wire Transfer Services

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Onboarding Treasury Management clients from implementation to training clients to use Treasury Management products.
  • Participate in weekly Implementation Status Update Calls with Treasury Management Sales support staff.
  • Reviews Treasury Management Agreements to ensure proper execution.
  • Performs quality assurance on Treasury Management implementations as required.
  • Responsible for updating implementation and quality assurance procedures as needed.
  • Works on special projects as needed.
  • Assists with other daily operational activities as needed.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS:
  • Seeking individuals who will provide high-touch, professional, reliable and prompt customer service to First Financial Bank commercial clients.
  • Candidates are required to have a minimum of one year of banking experience (teller, personal banker, operations, etc.), and one year of strong customer service experience, preferably in financial services.
  • A two-year college degree in business or related field is required or may be substituted for experience in financial services.
  • Excellent written/verbal communication and customer service skills, proficiency in Windows based applications and the ability to meet training standards is also required.
  • Analytical skills geared toward problem solving, time management, and prioritization are essential.

PERFORMANCE REQUIREMENTS
KNOWLEDGE, SKILLS AND ABILITIES:
  • Preferred experience in working with an internet bank.
  • Knowledge of Legal Documentation required for new account opening.
  • Detail oriented.
  • Effective communication skills - both verbal and written
  • Ability to establish positive working relationships across the organization
  • Solid technical proficiency in the use of PC software tools and systems

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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