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Manager Customer Onboarding Jobs in Indiana (NOW HIRING)

Acumera

Technical Account Manager

Indianapolis, IN · On-site

Strategic Account Management Who We Are Scale Computing is a global leader in edge computing ... Customer Advocacy * Support customer adoption, onboarding, and ongoing success initiatives.

Tenon

Project Manager

Indianapolis, IN · On-site

$75K - $90K/yr

Manage customer implementation projects from kickoff through go-live, ensuring projects are ... Support customer onboarding activities, including user training, testing coordination, and go-live ...

Hyperion Solutions

Customer Care Manager

Richmond, IN · On-site

Manager, Customer Care Location: Richmond, IN FLSA Classification: Exempt Travel: Minimal - up to ... Support the recruitment, training, and onboarding of new team members to maintain a strong ...

Lewis Bakeries

Customer Data and EDI Coordinator

Evansville, IN · On-site

$17.25 - $22.50/hr

AR Manager Potential Position Summary The Customer Data & EDI Coordinator is responsible for the ... Monitor inbound and outbound EDI transactions. * Assist with customer EDI onboarding, testing, and ...

Lewis Bakeries

Customer Data and EDI Coordinator

Evansville, IN · On-site

$17.25 - $22.50/hr

AR Manager Potential Position Summary The Customer Data & EDI Coordinator is responsible for the ... Monitor inbound and outbound EDI transactions. * Assist with customer EDI onboarding, testing, and ...

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Showing results 21-40

All JobsCustomer Onboarding JobsManager Customer Onboarding JobsManager Customer Onboarding Jobs in Indiana

Manager Customer Onboarding information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do manager customer onboarding jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager customer onboarding in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.
What are the most commonly searched types of Customer Onboarding jobs in Indiana? The most popular types of Customer Onboarding jobs in Indiana are:
What are popular job titles related to Manager Customer Onboarding jobs in Indiana? For Manager Customer Onboarding jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Manager Customer Onboarding jobs in Indiana look for? The top searched job categories for Manager Customer Onboarding jobs in Indiana are:
What cities in Indiana are hiring for Manager Customer Onboarding jobs? Cities in Indiana with the most Manager Customer Onboarding job openings:
Manager Customer Onboarding jobs near you
Infographic showing various Manager Customer Onboarding job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,041 per year, or $38 per hour.

Employee Onboarding Specialist

Allied Universal

Indianapolis, IN • On-site

$21.63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,550 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Employee Onboarding Specialist
Job Locations US-IN-Indianapolis
Requisition ID 2026-1630370 Category (Portal Searching) Human Resources Business Unit AUS
Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Starting Pay: $21.63 / Hour + Benefits, 401k, & Quarterly & Annual Bonus Potential!

Previous Onboarding / HR Experience Highly Preferred

Join the World's Leading Security Firm in a Growing Market! Plenty of Opportunity for Advancement!

Allied Universal is hiring a Onboarding Specialist. The Onboarding Specialist will be the primary proctor of the New Employee Orientation (NEO), the first introduction to the new hire at Allied Universal. The role is designed to set the tone for the security professional experience. It is also the first phase of the Security Professional Onboarding and Development program

RESPONSIBILITIES:

    Prepare for New Employee Orientation (NEO) daily; ensure classroom has the necessary tools (welcome packets, drug test kits, Chromebooks, headphones, pay cards, etc.) required to complete orientation
  • Proctor NEO; review welcome kit, verify Form I-9 documents, administer drug tests
  • Initiate onboarding documents via Applicant Tracking System (ATS) (e.g., iCIMS)
  • Complete employer section of Form I-9 documents
  • Update iCIMS - ensure all required iForms are complete
  • Advance new hire in WinTeam (WT)
    • Update required fields in WT
    • Enter compliance codes
    • Enter direct deposit
  • Ensure orientation is completed by new hire (3 lessons and final exam)
  • Enter rehires into WT; update employee information in WT

QUALIFICATIONS:

  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

  • College degree in business, human resources, or related field of study
  • Human resources and/or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID
2026-1630370

What Allied Universal employees say

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Benefits

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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