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Manager Case Management Jobs in Raleigh, NC (NOW HIRING)

Duke University

Case Manager

Durham, NC · On-site

$19.25 - $24.75/hr

Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education. * Develop, implement, and evaluate ...

Perfect Oppurtunity Staffing LLC

Case Managers

Raleigh, NC · On-site

$19.50 - $25/hr

To provide case management services to clients who are eligible for assistance Qualifications: Bachelor's degree in Social Work or related field. Knowledge of community resources and counseling ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

Further, this individual collaborates actively on a daily basis (Monday-Friday) with the identified case management team in order to facilitate timely achievement of expected patient outcomes. When ...

genex

Medical Nurse Case Manager

Raleigh, NC

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

genex

Medical Nurse Case Manager

Raleigh, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Genex

Medical Nurse Case Manager

Durham, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Resources for Seniors, Inc.

Case Manager

Raleigh, NC

$44K/yr

Conducts in-home needs assessments for individuals who meet the established criteria for eligibility for Case Management services; * Collects and records identifying beneficiary's information and ...

Resources for Seniors, Inc.

Case Manager

Raleigh, NC · On-site

$44K/yr

Conducts in-home needs assessments for individuals who meet the established criteria for eligibility for Case Management services; * Collects and records identifying beneficiary's information and ...

Team Select Home Care

Case Manager

Raleigh, NC

$19.50 - $25/hr

Provides case management to an assigned group of patients and ancillary staff * Understands and submits required data collection sets (OASIS, PAR, etc.) and other documentation as requested by the ...

Duke Health

Case Manager Adult Transplant

Durham, NC · On-site

Relocation Assistance (based on eligibility) Inpatient Case Management or Transplant experience and NC LCSW License Highly Preferred The Case Manager is responsible for managing an assigned caseload ...

Duke Health

Case Manager Adult Transplant

Durham, NC · On-site

Relocation Assistance (based on eligibility) Inpatient Case Management or Transplant experience and NC LCSW License Highly Preferred The Case Manager is responsible for managing an assigned caseload ...

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All JobsManager Case Management JobsManager Case Management Jobs in Raleigh, NC

Manager Case Management information

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$13

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$32

How much do manager case management jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for manager case management in Raleigh, NC is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.09 per hour, depending on experience, location, and employer.

What are Manager Case Management roles and responsibilities?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are some common challenges faced by a Manager of Case Management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What are the key skills and qualifications needed to thrive as a Manager Case Management, and why are they important?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Manager Case Management jobs in Raleigh, NC? For Manager Case Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Case Management jobs in Raleigh, NC look for? The top searched job categories for Manager Case Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Case Management jobs? Cities near Raleigh, NC with the most Manager Case Management job openings:
Manager Case Management jobs near you
Case Manager

Case Manager

Duke University

Durham, NC • On-site

$19.25 - $24.75/hr

Full-time

Posted 27 days ago

Duke University rating

6.5

Company rating: 6.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

436th of 535 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Duke Nursing Highlights:
  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.
Key Responsibilities
Care Coordination & Discharge Planning
  • Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
  • Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
  • Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
  • Monitor daily census to ensure all patients are evaluated for case management needs.

Collaboration & Communication
  • Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
  • Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
  • Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Documentation & Compliance
  • Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
  • Ensure compliance with federal, state, and local regulations, as well as organizational policies.
  • Prepare reports and maintain records as required.

Quality & Professional Development
  • Participate in Quality Assurance/Performance Improvement (QAPI) activities.
  • Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
  • Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.

Knowledge, Skills & Abilities
  • Ability to work independently in a self-directed role.
  • Strong problem-solving skills and ability to manage complex situations.
  • Excellent written and verbal communication skills.
  • Basic computer proficiency.

Minimum Qualifications
Education
  • BSN or MSW required

Experience
  • Minimum of 3 years of relevant experience

License and Certification
  • Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
  • For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.

CASE MANAGER
Job Level: G2
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential thatall members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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