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Manager Case Management Jobs in Delaware (NOW HIRING)

The Nurse Case Manager (NCM)/Case Management RN is responsible for the coordination of care of individual patients in the Inpatient and Emergency Department acute care environment. Through the use of ...

CASE MANAGER

Frankford, DE · On-site

$18.25/hr

One (1) year of case management experience preferred. * Two (2) years of experience supporting individuals with behavioral health, mental health, substance use, or recovery-related needs preferred.

CASE MANAGER

Claymont, DE · On-site

$18.25/hr

Provides community-based case management and support services. * Conducts screenings, referrals, and service coordination activities. * Connects participants to behavioral health, medical, housing ...

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Manager Case Management information

See Delaware salary details

$12

$20

$29

How much do manager case management jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for manager case management in Delaware is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.55 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Delaware?

The most popular types of Case Management jobs in Delaware are:

What are popular job titles related to Manager Case Management jobs in Delaware?

For Manager Case Management jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Manager Case Management jobs?

Cities in Delaware with the most Manager Case Management job openings:

Infographic showing various Manager Case Management job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,167 per year, or $20.8 per hour.

Full-time

Posted 17 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers


Job description


Nemours is hiring a Nurse Case Manager. The Nurse Case Manager (NCM)/Case Management RN is responsible for the coordination of care of individual patients in the Inpatient and Emergency Department acute care environment. Through the use of the nursing process, patient care will be assessed, planned, implemented and evaluated with consideration to the appropriate use of resources, anticipatory discharge and timely progression of care. The NCM will manage care with a focus on designated clinical, operational, and financial outcomes for aggregate patient populations. In collaboration with the interdisciplinary team and a family-centered process, the NCM will work to improve outcomes as measured by timely discharge from acute inpatient care, connection to post-discharge care/appointments, family/caregiver access to needed supplies, reduced readmission rates, and improved patient/family satisfaction. Discharge planning, transitions of care and outpatient care of patients within the continuum of care will be aligned with:
  • American Case Management Association Standards of Practice and Scope of Services (ACMA)
  • American Case Management Association Transitions of Care (ACMA)
  • Case Management Society of America Standards of Practice (CMSA)

The NCM is accountable for adherence to policies and procedures of Nemours Children's Hospital, Delaware, and other affiliated hospitals to which Nemours-delegated patients are admitted/seek care.
The NCM is expected to maintain all state and federal clearances for DE.
Qualifications:
  • Diploma/AD required; BSN preferred
  • Active Registered Nurse license in the applicable state(s) (required)
  • Case management or utilization management certification (preferred)
  • Minimum of five (5) years of progressive clinical experience, including utilization management, case management, or related healthcare operations

Primary Responsibilities:
  1. Assesses inpatient and Emergency Department patients for discharge planning needs, social drivers of health, gaps in care, and access to post-acute services and supplies (e.g., DME, home nursing).
  2. Collaborates with providers, social work, and the interdisciplinary team to develop and implement patient-centered plans of care and discharge plans, with a clear timeline and estimated discharge date.
  3. Monitors clinical progression and barriers to discharge; escalates issues to support appropriate level of care, length of stay, and resource utilization.
  4. Partners with Utilization Management to support medical necessity and correct patient status (inpatient vs. observation/OPER); supports denial prevention and appeals through timely, complete clinical documentation, educating providers around medical necessity/denials, and support for peer to peer reviews.
  5. Identifies patients at risk for unsafe transitions, high ED utilization, or readmission; completes transition assessments and coordinates follow-up care and appointments.
  6. Communicates with patients/families and the care team to address barriers, coordinate services, and adapt plans based on changes in clinical status or goals of care.
  7. Provides patient/family education on the discharge process, including follow-up needs, and medications/supplies; confirms understanding and documents education as appropriate.
  8. Initiates and coordinates referrals to internal and community resources to support discharge needs (e.g., home health, DME, transportation, pharmacy). Ensure timely and accurate delivery and fulfillment of discharge resources.
  9. Coordinates transitions of care with outside hospital/facility case management and care coordination teams, including discharge to home, transfer to another acute care facility, home services, or skilled nursing facility

About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936