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Manager Case Management Jobs in Delaware (NOW HIRING)

HomeWell Care Services

Case Manager

Wilmington, DE · On-site

$19 - $21/hr

Case Manager Department: Care Services Reports To: Care Team Supervisor / Agency Director FLSA ... Essential Duties and Responsibilities Client Care Management * Conduct initial client introductions ...

New

HomeWell Care Services

Case Manager

Smyrna, DE · On-site

$19 - $21/hr

Case Manager Department: Care Services Reports To: Care Team Supervisor / Agency Director FLSA ... Essential Duties and Responsibilities Client Care Management * Conduct initial client introductions ...

New

genex

Medical Nurse Case Manager

Newark, DE

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

genex

Medical Nurse Case Manager

Kennett Square, PA

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Chimes

Case Manager

Newark, DE

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide services based on Recovery Model principles * Develop individualized, strength-based service plans that ...

Chimes

Case Manager

Seaford, DE

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide services based on Recovery Model principles * Develop individualized, strength-based service plans that ...

Apis Services Inc

CASE MANAGER

Smyrna, DE · On-site

$18.25/hr

Experience working in behavioral health, residential services, case management, or psychiatric rehabilitation. * Knowledge of recovery-focused practices and community resources. Physical Requirements ...

Genex

Medical Nurse Case Manager

Newark, DE · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide services based on Recovery Model principles * Develop individualized, strength-based service plans that ...

Holcomb Behavioral Health

Case Manager

Seaford, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide services based on Recovery Model principles * Develop individualized, strength-based service plans that ...

Holcomb Behavioral Health

Case Manager

Newark, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide services based on Recovery Model principles * Develop individualized, strength-based service plans that ...

Chimes

Case Manager

Newark, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide services based on Recovery Model principles * Develop individualized, strength-based service plans that ...

National Care Advisors

Field Nurse Case Manager

Dover, DE · Hybrid

$77K - $94K/yr

Minimum of 5 years clinical Nursing experience - experience in field case management or workers' compensation case management, preferred * Experience with third party benefits - health insurance ...

National Care Advisors

Field Nurse Case Manager

Dover, DE · Hybrid

$77K - $94K/yr

Minimum of 5 years clinical Nursing experience - experience in field case management or workers' compensation case management, preferred * Experience with third party benefits - health insurance ...

National Care Advisors

Field Nurse Case Manager

Dover, DE · Hybrid

$77K - $94K/yr

Minimum of 5 years clinical Nursing experience - experience in field case management or workers' compensation case management, preferred * Experience with third party benefits - health insurance ...

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All JobsCase Management JobsManager Case Management JobsManager Case Management Jobs in Delaware

Manager Case Management information

See Delaware salary details

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$29

How much do manager case management jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for manager case management in Delaware is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.55 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Delaware?

The most popular types of Case Management jobs in Delaware are:

What are popular job titles related to Manager Case Management jobs in Delaware?

For Manager Case Management jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Manager Case Management jobs in Delaware look for?

The top searched job categories for Manager Case Management jobs in Delaware are:

What cities in Delaware are hiring for Manager Case Management jobs?

Cities in Delaware with the most Manager Case Management job openings:

Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,167 per year, or $20.8 per hour.

Case Manager

HomeWell Care Services

Wilmington, DE • On-site

$19 - $21/hr

Full-time

Posted 3 days ago

New

HomeWell Care Services rating

5.7

Company rating: 5.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

149th of 240 rated social care providers

Job description

) Job Title: Case Manager
Department: Care Services
Reports To: Care Team Supervisor / Agency Director
FLSA Status: Non-Exempt, Full-Time
Work Location: In-Person (Delaware - New Castle County & Kent County)
Office: Smyrna & Satellite Office (Career Team - Wilmington, DE)
Position Overview
The Case Manager serves as the primary liaison between HomeWell Care Services, our clients, caregivers, and referral partners to ensure exceptional continuity of care. This role is responsible for coordinating client services, conducting assessments and reassessments, maintaining accurate documentation, supporting caregivers, and responding proactively to client needs.
The Case Manager plays a vital role in delivering HomeWell's commitment to compassionate, high-quality care while ensuring compliance with agency policies, state regulations, and payer requirements.
Essential Duties and Responsibilities
Client Care Management
  • Conduct initial client introductions alongside newly assigned caregivers on the first day of service to ensure a smooth transition.
  • Complete client reassessments according to agency standards and as changes in condition occur.
  • Maintain regular client "High Touch" communication through scheduled wellness calls and visits.
  • Conduct post-hospitalization phone calls or home visits following long-term hospital stays to ensure safe transitions back home.
  • Monitor client satisfaction and promptly address concerns.
  • Communicate changes in client condition to the appropriate clinical or management staff.
  • Assist with client service recovery efforts when concerns arise.
  • Fill in for caregiver call-outs when operationally necessary to maintain continuity of care.

Care Coordination
Review WellSky daily for:
  • New case assignments
  • Schedule updates
  • Tags and alerts
  • Outstanding documentation
  • Carelogs should be checked in the morning and end of day and signed daily to ensure compliance.
  • Unsigned carelogs that need additional attention need to be reported to billing immediately along with obtaining the missing information from caregiver and client, and provided to the billing team.
  • Coordinate caregiver schedules (in collaboration with Scheduling and Care Team leadership).
  • Assist with caregiver orientation as needed.
  • Participate in LEAP meetings and follow-through activities.
  • Support caregiver success through coaching and problem-solving in the field.

Documentation & Compliance
  • Maintain accurate client records.
  • Upload assessments, reassessments, and all required client documentation into OneDrive.
  • Ensure documentation complies with state regulations and HomeWell policies.
  • Complete mileage reimbursement forms accurately and on time.
  • Maintain confidentiality of all client and employee information.
  • Have knowledge of when client's authorizations are valid, and notifying appropriate staff when updated authorization is required.

Client & Caregiver Support
  • Conduct regular client high-touch contacts to promote satisfaction and retention.
  • Respond professionally to incoming telephone calls and route concerns appropriately.
  • Assist leadership with investigations involving clients, caregivers, or service concerns when requested.
  • Participate in problem resolution regarding caregiver performance or client concerns.
  • Support caregiver engagement and retention initiatives.

Recruitment & Team Support
  • Conduct walk-in caregiver interviews as needed.
  • Assist with caregiver orientations when requested.
  • Support office operations during periods of high volume.
  • Provide coverage for other Case Managers when necessary.

Community Engagement
  • Represent HomeWell Care Services at community outreach events, health fairs, and recruitment activities.
  • Promote HomeWell services while building relationships with community partners and referral sources.

Additional Responsibilities
  • Maintain professionalism in all interactions.
  • Participate in staff meetings and required training.
  • Support quality assurance initiatives.
  • Complete additional assignments as directed by leadership.
  • Assist with special projects that improve client satisfaction and operational efficiency.

Required Qualifications
Education
  • High school diploma or GED required.
  • Associate's or Bachelor's degree in Healthcare, Human Services, Social Work, Nursing, or related field preferred.
    Experience
  • Minimum of two (2) years of healthcare, home care, case management, or caregiving experience.
  • Experience coordinating client care preferred.
  • Experience with electronic medical records (WellSky preferred).

Knowledge, Skills & Abilities
  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Ability to manage multiple priorities simultaneously
  • Strong organizational skills
  • Problem-solving and conflict resolution abilities
  • Ability to work independently and collaboratively
  • Strong documentation skills
  • Computer proficiency including Microsoft Office, OneDrive, and electronic health records
  • Professional judgment and decision-making abilities

Physical Requirements
  • Ability to travel throughout the service area daily.
  • Valid driver's license and reliable transportation.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to stand, walk, bend, and climb stairs during client visits.

Work Environment
  • Combination of office, client homes, hospitals, rehabilitation facilities, and community settings.
  • Occasional evening or weekend work for community events or client needs.
  • Local travel between Georgetown and Smyrna service areas is required.

Core Competencies
  • Compassion
  • Accountability
  • Professionalism
  • Communication
  • Adaptability
  • Teamwork
  • Customer Service Excellence
  • Time Management
  • Confidentiality
  • Problem Solving
  • Critical Thinking
  • Initiative

Performance Expectations
Successful Case Managers are expected to:
  • Complete reassessments accurately and on schedule.
  • Conduct timely first-day client introductions.
  • Maintain consistent client high-touch communications.
  • Audit and sign care logs promptly.
  • Monitor WellSky daily for assignments, schedules, and alerts.
  • Complete documentation within required timeframes.
  • Respond promptly to post-hospital follow-ups.
  • Assist with investigations professionally and objectively.
  • Maintain accurate OneDrive client records.
  • Submit mileage reports on time.
  • Support caregiver orientation and office operations as needed.
  • Represent HomeWell professionally at community events.
  • Demonstrate HomeWell's commitment to delivering exceptional experiences for clients and caregivers.

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