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Case Management Director Jobs in Delaware (NOW HIRING)

Resources for Human Development

CASE MANAGER

Newark, DE · On-site

$18.25/hr

One (1) year or more of direct case management experience. * Experience working with individuals experiencing behavioral health, mental health, substance use, or other human service needs. Knowledge ...

State of Delaware

Judicial Case Manager I

Wilmington, DE · On-site

$42K - $49K/yr

Summary Statement This is the entry level of caseload management work in the Court of Chancery ... Direct deposit of paychecks is required as a condition of hire. Benefits * Full time employees are ...

genex

Medical Nurse Case Manager

Newark, DE · On-site

Minimum of two (2) years full time equivalent of direct clinical care to consumersrequired. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...

Genex

Medical Nurse Case Manager

Newark, DE · On-site

Minimum of two (2) years full time equivalent of direct clinical care to consumers required. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...

HomeWell Care Services

Case Manager

Wilmington, DE · On-site

$19 - $21/hr

Care Team Supervisor / Agency Director FLSA Status: Non-Exempt, Full-Time Work Location: In-Person ... Essential Duties and Responsibilities Client Care Management * Conduct initial client introductions ...

HomeWell Care Services

Case Manager

Smyrna, DE · On-site

$19 - $21/hr

Care Team Supervisor / Agency Director FLSA Status: Non-Exempt, Full-Time Work Location: In-Person (Delaware - New Castle County & Kent County) Office: Smyrna Position Overview The Case Manager ...

Chimes

Case Manager

Newark, DE · On-site

$21/hr

A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989. Clearances:

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989. Clearances:

Morgan & Morgan, P.A.

Case Manager

Wilmington, DE · On-site

$19.50 - $25/hr

... management and support of case files * Maintain organized case files * Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989. Clearances:

Chimes

Case Manager

Newark, DE · On-site

$21/hr

A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989. Clearances:

Holcomb Behavioral Health

Case Manager

Newark, DE · On-site

$21/hr

A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989. Clearances:

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Case Management Director information

See Delaware salary details

$45K

$123.7K

$199.7K

How much do case management director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for case management director in Delaware is $123,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,100.00 and $141,600.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
More about Case Management Director jobs

What are the most commonly searched types of Case Management jobs in Delaware?

The most popular types of Case Management jobs in Delaware are:

What are popular job titles related to Case Management Director jobs in Delaware?

For Case Management Director jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Case Management Director jobs in Delaware look for?

The top searched job categories for Case Management Director jobs in Delaware are:

What cities in Delaware are hiring for Case Management Director jobs?

Cities in Delaware with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% In-person, 7% Hybrid, and 4% Remote job distribution, with an average salary of $123,717 per year, or $59.5 per hour.

Case Management Supervisor - Behavioral Health

Horizon House Inc

Claymont, DE • On-site

Full-time

Medical, Dental

Posted 21 days ago

Job description

Horizon House is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues and substance abuse. Horizon House is Pennsylvania’s oldest psychiatric rehabilitation agency. Since 1952, Horizon House has been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities and homelessness to help them stabilize their lives and to help them live as independently as possible in the community. 

We are seeking a qualified Case Management Supervisor candidate interested in joining our Assertive Community Treatment (ACT) at our Claymont, Delaware location. 

The ACT Team Leader will provide managerial oversight to the ACT Team, manage the daily operation of the team in compliance with all state and local regulations and agency policies and procedures. The Team Leader will also provide ongoing review of participant’s placements, assessments of services and growth within the established system. Some additional responsibilities would include the following.

  • Develop, supervise, implement and evaluate all program systems for the ACT Team.
  • Provide leadership and overall direction to the team and staff.
  • Provide administrative supervision of ACT team personnel.
  • Will schedule regular supervisory and staff meetings, case conferences, and staff training and development.
  • Coordinate, monitor and assure regulatory compliance for program service delivery.
  • Review and assess all incoming participant referrals and assign to case managers; oversee the distribution and composition of staff caseload assignments; initiate redistribution and changes as necessary.
  • Monitor and maintain an ongoing record of all participants referred directly to the ACT Team.

Qualifications:

  • Master’s degree with major in psychology, counseling, social work, sociology, nursing, rehabilitation or related field. 
  • At least five (5) years of experience in the Mental Health field, and a minimum of 3-4 years supervisory/management experience.
  • Excellent communication skills.
  • Detailed oriented and highly organized.
  • Ability to work independently and as part of a focused team.  
  • Possess a valid driver's license with an acceptable driving record. 

Scope:

  • Requires sitting for long periods of time, frequent talking and listening.
  • Requires the ability to lift, carry, fold, kneel, reach, bend, stack, stoop which may include direct intervention with participants.
  • Must be available for local travel.
  • Requires carrying a cell phone and being available for emergency situations.
  • May be required to attend training to become a certified agency investigator.

Horizon House offers competitive compensation and a comprehensive benefit package including medical and dental, (9) nine paid holidays and generous time off, tax shelter annuity, tuition reimbursement, retire savings plan and the opportunity for advancement.

To be considered as an applicant for this position please complete the pre-employment application by going to www.hhinc.org/careers.

Horizon House, Inc. is an Equal Opportunity Employer