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Job Title: Executive Assistant & Board Liaison

Department: People Operations

Reports To:Vice President, People Operations

Direct Reports / Supervises: None

Date: 07/2026

Classification: Exempt

Role Overview:

As the Executive Assistant & Board Liaison, you are responsible for providing high-level administrative, operational, and governance support to the President & Chief Executive Officer while serving as the primary liaison to the Board of Directors. You play a critical role in supporting executive effectiveness, facilitating sound governance practices, and ensuring the seamless coordination of Board, committee, and executive leadership activities.

Working with a high degree of professionalism, discretion, and independent judgment, you manage complex executive priorities, coordinate governance processes, facilitate communication among key stakeholders, and support the execution of strategic initiatives. You serve as a trusted partner to executive leadership by anticipating needs, managing sensitive information, maintaining organizational priorities, and ensuring executive and Board-related activities are executed efficiently and effectively.

You contribute to organizational success through exceptional organization, attention to detail, proactive problem-solving, and a commitment to operational excellence. This role requires strong communication skills, executive presence, sound judgment, and the ability to manage multiple priorities in a fast-paced and highly confidential environment.

Key Areas of Contribution:

Executive Leadership Support

• Provide comprehensive administrative and operational support to the President & CEO.
• Manage complex calendars, appointments, meetings, travel arrangements, and executive priorities.
• Coordinate executive meetings, prepare agendas, compile supporting materials, and manage follow-up actions.
• Anticipate executive needs and proactively address scheduling conflicts, logistical challenges, and administrative requirements.
• Support executive decision-making through the preparation of reports, presentations, research, and briefing materials.
• Manage incoming communications and ensure timely and appropriate responses or routing of inquiries.

Board Governance & Liaison Support

• Serve as the primary liaison between the Board of Directors, Board Committees, and executive leadership.
• Coordinate Board and committee meetings, including calendars, logistics, agendas, and supporting materials.
• Prepare, compile, review, and distribute Board packets and governance documents in accordance with established timelines.
• Facilitate effective communication between Board members and executive leadership while maintaining confidentiality and professionalism.
• Support the annual Board governance cycle, including meeting schedules, elections, appointments, and Board development activities.

Board Meeting Administration & Corporate Records

• Attend Board and committee meetings as required and prepare accurate, professional meeting minutes.
• Maintain official Board records, resolutions, committee documentation, governance files, and historical archives.
• Track Board motions, approvals, action items, and follow-up commitments to ensure timely completion.
• Ensure governance records are organized, complete, and maintained in accordance with regulatory, legal, and organizational requirements.
• Coordinate document retention and record-management practices related to Board governance.

Executive Communications & Correspondence

• Draft, edit, and coordinate executive correspondence, presentations, reports, announcements, and communications.
• Review documents for accuracy, consistency, clarity, and professional presentation.
• Serve as a professional point of contact for Board members, executives, business partners, community stakeholders, and regulatory contacts.
• Ensure confidential and sensitive communications are handled appropriately and securely.
• Support executive messaging and communication initiatives as needed.

Strategic Planning & Project Coordination

• Assist executive leadership in coordinating strategic initiatives, organizational priorities, and key projects.
• Support project planning activities, timelines, meetings, deliverables, and status reporting.
• Track action items, milestones, assignments, and deadlines across executive and Board-related initiatives.
• Conduct research and gather information to support executive and organizational decision-making.
• Help ensure accountability and follow-through on strategic priorities.

Regulatory, Compliance & Governance Support

• Support governance activities in alignment with organizational policies, bylaws, regulatory requirements, and governance best practices.
• Assist with preparation for audits, examinations, regulatory reviews, and governance assessments.
• Maintain records and documentation required for governance, compliance, and regulatory purposes.
• Monitor governance-related deadlines, reporting obligations, and required filings.
• Escalate potential governance, compliance, or procedural concerns as appropriate.

Event, Meeting & Executive Logistics Coordination

• Coordinate executive meetings, leadership retreats, Board meetings, strategic planning sessions, and special events.
• Manage meeting logistics, venue arrangements, technology needs, catering, travel, and accommodations.
• Ensure materials, presentations, and meeting resources are prepared and distributed in advance.
• Support the professional execution of executive and Board-related events and activities.

Confidential Information Management

• Handle highly sensitive organizational, personnel, financial, strategic, and governance information with the utmost discretion.
• Protect confidential records and communications through appropriate security and record-management practices.
• Exercise sound judgment when responding to requests for information and determining matters requiring executive attention.
• Maintain trust and credibility through strict adherence to confidentiality standards.

Process Management & Continuous Improvement

• Develop and maintain organized systems for executive administration, governance coordination, and document management.
• Identify opportunities to improve workflows, communication processes, administrative efficiency, and governance support practices.
• Recommend and implement process improvements that strengthen operational effectiveness and service delivery.
• Support ongoing efforts to enhance organizational efficiency, consistency, and accountability.

Team Collaboration & Organizational Support

• Partner effectively with executives, department leaders, Board members, and external stakeholders.
• Communicate professionally, diplomatically, and effectively across all levels of the organization.
• Support enterprise-wide initiatives and special projects as assigned.
• Contribute to a collaborative, professional, and service-oriented workplace culture.
• Demonstrate flexibility and responsiveness in support of evolving organizational priorities.

Qualifications & Skills:

• Education: Associate's degree in Business Administration, Communications, Public Administration, or a related field (required); Bachelor's degree (preferred). Equivalent combinations of education and relevant experience may be considered.
• Experience: Five (5) or more years of progressively responsible executive administrative experience supporting senior executives, executive leadership teams, Boards of Directors, governance functions, or comparable leadership environments (required).
• Technical Skills: Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and document management systems (required). Experience with Board portal software, governance platforms, and electronic records management systems (preferred).
• Knowledge:Knowledge of executive administration, meeting management, governance practices, records retention, project coordination, and business operations (preferred).
• Soft Skills: Exceptional organizational, communication, interpersonal, planning, and time-management skills. Ability to prioritize competing demands, manage multiple projects, communicate effectively with diverse stakeholders, and maintain attention to detail (required).
• Attributes:Professional, trustworthy, highly organized, proactive, adaptable, and resourceful. Demonstrates sound judgment, discretion, initiative, accountability, and a commitment to service excellence.

Expectations & Work Environment:

• Decision-Making Authority:Exercises independent judgment regarding executive scheduling, meeting coordination, governance administration, information management, communications, and prioritization of work activities. Escalates strategic, legal, regulatory, reputational, or highly sensitive matters to executive leadership as appropriate.
• Physical Requirements: Ability to sit, stand, walk, reach, bend, and use standard office equipment for extended periods required. Occasional lifting of materials up to 20 pounds may be required. Periodic attendance at evening Board meetings and organizational events may be necessary.
• Workplace Culture:Foster a professional, collaborative, service-oriented, and accountable environment focused on trust, confidentiality, governance excellence, responsiveness, operational effectiveness, and continuous improvement.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

• The salary range for this position will be provided upon request in compliance withCalifornia Pay Transparency laws (SB 1162).
• Employment isat-will, and nothing in this job description alters that status.
• Water and Power Community Credit Union complies with theCalifornia Fair Employment and Housing Act (FEHA) and prohibits discrimination based on race, gender, disability, and other protected characteristics.
• This job description issubject to change and does not constitute a contract of employment.
• Reasonable accommodations will be provided in compliance with theAmericans with Disabilities Act (ADA) and California's FEHA.

Water and Power Community Credit Union is an Equal Employment Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive work environment.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Job duties, like positions, change and evolve over time. If the employee is unsure what is expected, he/she should meet with their manager.