Customer Service Advocate
Midvale, UT · Hybrid
... Bamboo Insurance to all clients by ensuring a top-notch customer experience. · Navigate new ... time management skills with the ability to manage competing priorities. · Proactive problem ...
Midvale, UT · Hybrid
... Bamboo Insurance to all clients by ensuring a top-notch customer experience. · Navigate new ... time management skills with the ability to manage competing priorities. · Proactive problem ...
Midvale, UT · Hybrid
... Bamboo Insurance to all clients by ensuring a top-notch customer experience. · Navigate new ... time management skills with the ability to manage competing priorities. · Proactive problem ...
Midvale, UT · Hybrid
$22/hr
Accurately document customer interactions in our CRM * Complete company-paid licensing and ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Midvale, UT · Hybrid
$22/hr
Accurately document customer interactions in our CRM * Complete company-paid licensing and ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Midvale, UT · Remote
$170K/yr
As an Engineering Manager, you will be responsible for managing the development of our software products that are used to support Bamboo's business. These applications can be both internal and ...
Midvale, UT · Remote
$170K/yr
As an Engineering Manager, you will be responsible for managing the development of our software products that are used to support Bamboo's business. These applications can be both internal and ...
Midvale, UT · On-site
$140K/yr
Job Summary We are seeking an Internal Audit Manager to join and help build the Internal Audit function at Bamboo Insurance. This newly created role will be responsible for managing the company ...
Midvale, UT · On-site
$140K/yr
Job Summary We are seeking an Internal Audit Manager to join and help build the Internal Audit function at Bamboo Insurance. This newly created role will be responsible for managing the company ...
Midvale, UT · On-site
$160K/yr
Bamboo Insurance is seeking a Senior State Manager to own the performance and profitable growth of Homeowners programs in Colorado and other expansion states. This role carries state-level P&L ...
Midvale, UT · On-site
$160K/yr
Bamboo Insurance is seeking a Senior State Manager to own the performance and profitable growth of Homeowners programs in Colorado and other expansion states. This role carries state-level P&L ...
Midvale, UT · On-site
... Bamboo Insurance to all clients by ensuring a top-notch customer experience. • Navigate new ... time management skills with the ability to manage competing priorities. • Proactive problem ...
Midvale, UT · On-site
... Bamboo Insurance to all clients by ensuring a top-notch customer experience. • Navigate new ... time management skills with the ability to manage competing priorities. • Proactive problem ...
Midvale, UT · On-site
$130K/yr
As a Homeowners Assistant Actuary at Bamboo Insurance, you will contribute to shaping our insurance ... manage competing priorities effectively, and drive initiatives forward in a fast-paced, growth ...
Midvale, UT · On-site
$130K/yr
As a Homeowners Assistant Actuary at Bamboo Insurance, you will contribute to shaping our insurance ... manage competing priorities effectively, and drive initiatives forward in a fast-paced, growth ...
Midvale, UT · On-site
$180K/yr
Property and Casualty Insurance domain knowledge Physical Requirements: * Prolonged periods of ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Midvale, UT · On-site
$180K/yr
Property and Casualty Insurance domain knowledge Physical Requirements: * Prolonged periods of ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Midvale, UT · On-site
$160K/yr
... manage tickets across multiple projects. Preferred Requirements: * Property and Casualty Insurance ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Midvale, UT · On-site
$160K/yr
... manage tickets across multiple projects. Preferred Requirements: * Property and Casualty Insurance ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
The Opportunity We're looking for a Director of Performance Marketing to own and elevate Bamboo ... Translate complex insurance concepts into clear, compelling messaging for homeowners. * Manage ...
The Opportunity We're looking for a Director of Performance Marketing to own and elevate Bamboo ... Translate complex insurance concepts into clear, compelling messaging for homeowners. * Manage ...
Midvale, UT · Remote
$115K/yr
Project Management or Product Owner experience * 3+ years of Guidewire experience * Experience mentoring or leading other Business Analysts * Insurance designations (e.g., AINS, API, CPCU) a plus ...
Midvale, UT · Remote
$115K/yr
Project Management or Product Owner experience * 3+ years of Guidewire experience * Experience mentoring or leading other Business Analysts * Insurance designations (e.g., AINS, API, CPCU) a plus ...
Midvale, UT · On-site
$90K/yr
The position will be responsible for directly managing large and complex property losses to deliver accurate, efficient results with the highest levels of customer satisfaction. The right candidate ...
Midvale, UT · On-site
$90K/yr
The position will be responsible for directly managing large and complex property losses to deliver accurate, efficient results with the highest levels of customer satisfaction. The right candidate ...
Denver, CO · On-site
$78K - $88K/yr
Bamboo Sushi is a restaurant of purpose. Through our food, our service and our spirit, we are ... Health Benefits : Comprehensive options, including life insurance and an Employee Assistance ...
Denver, CO · On-site
$78K - $88K/yr
Bamboo Sushi is a restaurant of purpose. Through our food, our service and our spirit, we are ... Health Benefits : Comprehensive options, including life insurance and an Employee Assistance ...
Midvale, UT · On-site
$22/hr
Accurately document customer interactions in our CRM * Complete company-paid licensing and ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Midvale, UT · On-site
$22/hr
Accurately document customer interactions in our CRM * Complete company-paid licensing and ... Bamboo is committed to the principles of equal employment. We are committed to complying with all ...
Kirkland, WA · On-site
Bamboo Sushi is a restaurant of purpose. Through our food, our service, and our spirit, we are ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Kirkland, WA · On-site
Bamboo Sushi is a restaurant of purpose. Through our food, our service, and our spirit, we are ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Seattle, WA · On-site
$80K/yr
Job Type Full-time Description Bamboo Sushi is a restaurant of purpose. Through our food, our ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Seattle, WA · On-site
$80K/yr
Job Type Full-time Description Bamboo Sushi is a restaurant of purpose. Through our food, our ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Beaverton, OR · On-site
$55K - $65K/yr
Job Type Full-time Description Bamboo Sushi is a restaurant of purpose. Through our food, our ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Beaverton, OR · On-site
$55K - $65K/yr
Job Type Full-time Description Bamboo Sushi is a restaurant of purpose. Through our food, our ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Lake Oswego, OR · On-site
$55K - $65K/yr
Job Type Full-time Description Bamboo Sushi is a restaurant of purpose. Through our food, our ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
Lake Oswego, OR · On-site
$55K - $65K/yr
Job Type Full-time Description Bamboo Sushi is a restaurant of purpose. Through our food, our ... Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
$78K - $88K/yr
Description Bamboo Sushi is a restaurant of purpose. Through our food, our service and our spirit ... Health Benefits : Comprehensive options, including life insurance and an Employee Assistance ...
$78K - $88K/yr
Description Bamboo Sushi is a restaurant of purpose. Through our food, our service and our spirit ... Health Benefits : Comprehensive options, including life insurance and an Employee Assistance ...
$37.5K - $45.2K
5% of jobs
$45.2K - $53K
9% of jobs
$53K - $60.7K
6% of jobs
$67.6K is the 25th percentile. Wages below this are outliers.
$60.7K - $68.4K
5% of jobs
$68.4K - $76.1K
14% of jobs
The median wage is $83.2K / yr.
$76.1K - $83.9K
12% of jobs
$83.9K - $91.6K
14% of jobs
$97.2K is the 75th percentile. Wages above this are outliers.
$91.6K - $99.3K
14% of jobs
$99.3K - $107K
13% of jobs
$107K - $114.8K
6% of jobs
$114.8K - $122.5K
2% of jobs
$37.5K
$82.8K
$122.5K
| Aspect | Manager Bamboo Insurance | Insurance Agent |
|---|---|---|
| Credentials | Typically requires managerial experience, insurance licenses, and industry certifications | Requires insurance licenses and certifications, but less managerial experience |
| Work Environment | Oversees teams, manages policies, and develops strategies within insurance companies | Works directly with clients, sells policies, and provides customer service |
| Employer & Industry Usage | Commonly employed by insurance firms, agencies, and brokerages in managerial roles | Employed by insurance agencies, working directly with customers |
The main difference between Manager Bamboo Insurance and Insurance Agent lies in their roles and responsibilities. Managers focus on overseeing teams and strategic planning within insurance companies, while agents primarily handle client interactions and policy sales. Both roles require industry certifications, but managerial positions demand additional leadership experience.

This is a hybrid position. Applicants must be able to commute and work in our Midvale, UT office at least two days per week. Applicants who do not live within driving distance of Midvale, UT will not be considered.
Job Summary:
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast-paced, high-volume call center environment where advocates are expected to consistently meet or exceed established call center metrics and attendance requirements. In addition, you will be working with new business applications and renewal policies in our state-of-the-art policy system to confirm risk eligibility and direct underwriting activities, as needed. You will be a critical part in taking Bamboo and its image to the next level in this position. This position will work a shift from 9:30am - 6:00pm.
Duties/Responsibilities:
· Regular, predictable, and punctual attendance is required.
· Handle a high volume of inbound phone calls from business partners and policyholders, providing prompt and professional customer service.
· Respond to chat and email inquiries as needed.
· Consistently meet or exceed individual and team performance metrics, including call handling time, quality assurance scores, and schedule adherence.
· Represent Bamboo Insurance to all clients by ensuring a top-notch customer experience.
· Navigate new business applications and renewals on policy system.
· Collaborate with team members to assist in complex customer requests, as needed.
· Perform other related duties as assigned.
Required Skills/Abilities:
· Strong verbal communication skills with the ability to handle phone interactions professionally and efficiently.
· Strong written communication skills for chat and email correspondence.
· Ability to apply business rules to make sound decisions on potential property risks.
· Ability to thrive in a fast-paced, high-volume environment while maintaining quality and accuracy.
· Excellent time management skills with the ability to manage competing priorities.
· Proactive problem-solving skills.
· Proven ability to work in a team environment.
· Professional and friendly demeanor.
Required Education and Experience:
· Prior customer service experience in a fast-paced call center environment.
Preferred Requirements:
· Property and Casualty License.
Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
Sourced by ZipRecruiter
Insurance services
51 - 200 Employees
Midvale, UT, US
2018