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Manager Appfolio Jobs in Colorado (NOW HIRING)

CO

$23.50 - $28.80/hr

... manage a high-volume workload without sacrificing quality. * Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments processors to trace and rectify payment ...

CO

$23.50 - $28.80/hr

... AppFolio community. Qualifications * BA/BS degree or equivalent work experience. * 3+ years of professional experience. * Previous technical customer support and/or Property Management experience ...

The Director of Tax will lead AppFolio's corporate tax function, driving overall tax planning, income tax accounting, compliance, non-income tax strategy, and audit management. As a key strategic ...

CO

$184K - $230K/yr

The Director of Tax will lead AppFolio's corporate tax function, driving overall tax planning, income tax accounting, compliance, non-income tax strategy, and audit management. As a key strategic ...

CO

$114K - $143K/yr

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers ... A "product manager for our GTM engine" who uses AI workflows, automation, and data layers to scale ...

New

CO

$167K - $209K/yr

Hi, We're AppFolio. We're innovators, changemakers, and collaborators. We're more than just a ... managers and residents, and who wants to hold themselves to the highest standard of technical ...

CO

$167K - $209K/yr

Hi, We're AppFolio. We're innovators, changemakers, and collaborators. We're more than just a ... managers and owners, and who wants to hold themselves to the highest standard of technical ...

Assistant Portfolio Manager

Denver, CO · On-site

$68K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

By managing property schedules and conducting thorough fieldwork, you'll optimize property ... Using AppFolio to update correct property information and pull reports * Learn and uphold Atlas ...

Assistant Portfolio Manager

Denver, CO

$68K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

By managing property schedules and conducting thorough fieldwork, you'll optimize property ... Using AppFolio to update correct property information and pull reports * Learn and uphold Atlas ...

Assistant Portfolio Manager

Denver, CO · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

By managing property schedules and conducting thorough fieldwork, you'll optimize property ... Using AppFolio to update correct property information and pull reports * Learn and uphold Atlas ...

Showing results 21-40

Manager Appfolio information

What is the difference between Manager Appfolio vs Property Manager?

AspectManager AppfolioProperty Manager
CredentialsExperience with Appfolio software, real estate or property management certificationsReal estate license or property management certifications often preferred
Work EnvironmentPrimarily office-based, using Appfolio for operationsFieldwork and office tasks, managing properties directly
Employer & IndustryReal estate firms, property management companies using AppfolioReal estate agencies, property management firms
Search & Comparison IntentUnderstanding roles involving Appfolio software managementManaging properties and tenant relations

The Manager Appfolio typically focuses on overseeing property management operations using Appfolio software, while a Property Manager handles tenant relations, property maintenance, and leasing. Both roles may require similar certifications, but their daily tasks and focus differ based on software use versus property oversight.

What are the most commonly searched types of Appfolio jobs in Colorado?

The most popular types of Appfolio jobs in Colorado are:

What are popular job titles related to Manager Appfolio jobs in Colorado?

For Manager Appfolio jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Manager Appfolio jobs?

Cities in Colorado with the most Manager Appfolio job openings:

Customer Care Specialist II - Payment Support

AppFolio

CO

$23.50 - $28.80/hr

Full-time

Posted 25 days ago


AppFolio rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

185th of 245 rated software companies


Job description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

 

As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind resolving complex financial and transactional inquiries for our customers. You will leverage your deep expertise in payment processes and advanced conflict resolution to turn challenging situations into opportunities for building trust. By managing high-stakes issues with a sense of urgency, you will ensure our clients feel empowered and supported at every touchpoint.

Your Impact
  • Own the end-to-end resolution of complex payment inquiries, ensuring accuracy and absolute transparency throughout the process.

  • Implement efficient workflows for personal task prioritization to effectively manage a high-volume workload without sacrificing quality.

  • Solve sophisticated transactional discrepancies by leveraging data within AppFolio’s payments processors to trace and rectify payment issues.

  • Build trust by listening to customer needs during high-stress financial disputes, providing empathetic, clear, and reassuring communication.

  • Thriving in a highly collaborative, cross-functional environment, partnering closely with Product teams to surface systemic payment bugs.

Qualifications
  • Proven track record of navigating complex financial workflows and advanced transactional problem-solving.

  • Exceptional communication skills with a demonstrated ability to de-escalate high-stakes customer frustrations surrounding financial transactions.

  • Demonstrates active listening skills and a team-oriented mindset to support both customers and colleagues.

  • A "bias for action" and the ability to thrive in a fast-paced, evolving environment while working independently.

Must Have
  • 2+ years of experience in a specialized customer support or care role, specifically focusing on payment processing, billing, or financial technology.

  • 1+ years of remote/hybrid work experience with a high rate of adherence to assigned shifts.

  • Proven mastery of strategic problem-solving, advanced conflict resolution, deep customer relationship building, and efficient workload prioritization skills. 

  • Comfortable navigating multiple digital tools, including Salesforce and Customer Relationship Management platforms (i.e. Intercom).

Location

Find out more about our locations by visiting our site. 

All late-stage candidates complete an in-person meeting with an AppFolian as part of our hiring process.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $23.50 - $28.80 [hourly pay / OTE]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.


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