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Management Assistant Jobs in Springfield, MA (NOW HIRING)

Assistant Manager

Hartford, CT · On-site

$20 - $22/hr

... at all times Management Responsibilities Include: • Assist team and shift lead performance ... appraisal process • Coach restaurant team members to drive sales, improve profitability and guest ...

... at all times Management Responsibilities Include: • Assist team and shift lead performance ... appraisal process • Coach restaurant team members to drive sales, improve profitability and guest ...

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Management Assistant information

See Springfield, MA salary details

$28.9K

$48.2K

$69.3K

How much do management assistant jobs pay per year?

As of Jul 14, 2026, the average yearly pay for management assistant in Springfield, MA is $48,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $48,300.00 per year, depending on experience, location, and employer.

What are some typical challenges Management Assistants face when supporting multiple executives or departments?

Management Assistants often juggle competing priorities when supporting several executives or departments, which can make time management and prioritization challenging. Balancing varying work styles, communication preferences, and urgent requests requires flexibility and strong organizational skills. Additionally, maintaining confidentiality and professionalism while handling sensitive information is crucial. Effective collaboration and proactive communication help navigate these challenges and ensure smooth workflow across teams.

What are the key skills and qualifications needed to thrive as a Management Assistant, and why are they important?

To thrive as a Management Assistant, you need strong organizational skills, attention to detail, and a solid educational background—often an associate's or bachelor's degree in business administration or a related field. Proficiency with office software such as Microsoft Office Suite, calendar management tools, and sometimes familiarity with project management systems is typically required. Exceptional communication, problem-solving abilities, and discretion are soft skills that set high performers apart in this role. These skills and qualities are crucial for efficiently supporting executives, managing schedules, and ensuring smooth daily operations.

What Does a Management Assistant Do?

A management assistant provides administrative support to managers and the project team within a company or organization. As a management assistant, your duties include responding to emails, answering phone calls, performing research, compiling data, and helping with strategy development. The position is crucial to the smooth daily function of the office. Although career qualifications vary depending on the industry and company, you typically need at least a high school diploma or GED certificate and relevant administrative experience. Additional requirements include strong communication and time management skills, as well as the ability to take direction and handle multiple tasks simultaneously.

What is the difference between Management Assistant vs Administrative Assistant?

AspectManagement AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer associate or bachelor’s degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentCorporate offices, management teams, administrative departmentsOffice settings, various industries, support roles
Employer & Industry UsageBusinesses, government agencies, nonprofitsWide range of industries including healthcare, education, retail
Common Search & ComparisonOften compared for similar administrative support roles in management contextsMore general support role, less focused on management

Management Assistants typically work closely with management teams, handling specialized administrative tasks, while Administrative Assistants provide general support across various departments. Both roles require similar credentials but differ in scope and work environment.

What does a Management Assistant do?

A Management Assistant supports managers and executives by handling administrative and organizational tasks. Their responsibilities typically include scheduling appointments, preparing reports, managing correspondence, organizing meetings, and maintaining files. They play a crucial role in ensuring that the office runs smoothly and efficiently. Management Assistants may also conduct research, help with project coordination, and liaise with internal and external stakeholders. This position requires strong communication, organizational, and multitasking skills.
What are the most commonly searched types of Management jobs in Springfield, MA? The most popular types of Management jobs in Springfield, MA are:
What are popular job titles related to Management Assistant jobs in Springfield, MA? For Management Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Management Assistant jobs in Springfield, MA look for? The top searched job categories for Management Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Management Assistant jobs? Cities near Springfield, MA with the most Management Assistant job openings:

Assistant Manager

Dunkin' | Askar Management

East Granby, CT • On-site

$20 - $22/hr

Full-time

Re-posted 3 days ago


Job description

JOB DESCRIPTION

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.

They perform all duties of the Restaurant Manager in their absence, generally managing on their days off and working opposite shifts. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws. 


Responsibilities Include:

• Lead team meetings, along with Restaurant Manager

• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff

• Ensure Brand standards, recipes and systems are executed

• Create and maintain a guest focused culture in the restaurant

• Review guest feedback results and implement action plans to drive improvement

• Communicates restaurant priorities, goals and results to restaurant team members

• Execute along with RM, new product rollouts including training, marketing and sampling where applicable

• Execution of Point of Purchase instore set up per Brand standards

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

• Control costs to help maximize profitability

• Completion of inventory on a periodic basis as determined by Franchisee

• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

• Support RM in assigning staff and deployment

• Support to RM in completion of supplier and other vendor orders

• Conduct self-assessments and corresponding action plans

• Ensure restaurant budget is met as determined by Franchisee

• Manages cash in restaurant and ensures team members are following franchisee’s cash management policies

• Ensures the facility meets all standards and is rush ready at all times 


Management Responsibilities Include:

• Assist team and shift lead performance appraisal process

• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

• Understands and works to meet all key performance indicators such as sales goals, labor and cost of good percentages, and speed of service goals. 


Education/Experience:

• Basic computer skills

• Fluent in spoken and written English

• Basic math and financial management

• Previous leadership experience in retail, restaurant or hospitality 


Key Competencies:

• Good analytical skills and business acumen

• Works well with other in a fun fast paced team environment

• Ontime, demonstrates honesty and positive attitude

• Willingness to learn and embrace change

• Ability to train and develop a team

• Guest focused

• Time Management

• Problem solving

• Motivating others 


Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting packages (if applicable)

• Wearing a headset (if applicable)

• Working in a small space 


REQUIREMENTS

    ABOUT THE COMPANY

    In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.