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Retail Assistant Manager Jobs in Springfield, MA

Against All Odds

Retail Assistant Manager

Manchester, CT · On-site

$18.50 - $19.50/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Manchester, CT · On-site

$18.50 - $19.50/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Holyoke, MA · On-site

$18 - $19/hr

Assistant Store ManagerDepartment: RetailReports To: Store Manager POSITION SUMMARYResponsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Holyoke, MA · On-site

$18 - $19/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Holyoke, MA

$16.25 - $22/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Against All Odds

Retail Assistant Manager

Manchester, CT

$16.75 - $22.50/hr

Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer ...

Aldi

Retail Assistant Manager

Chicopee, MA

$27/hr

When you join our team as an Assistant Store Manager, you'll take on key store management ... in a retail environment • A combination of education and experience providing equivalent ...

Primark

Retail Assistant

Chicopee, MA · On-site

Si te identificas con estos principios, unete a Primark como Retail Assistant. Porque tu importas Las personas estan en el centro de todo lo que hacemos, por lo que es esencial que te proporcionemos ...

Primark

Retail Assistant

Chicopee, MA

Si te identificas con estos principios, unete a Primark como Retail Assistant. Porque tu importas Las personas estan en el centro de todo lo que hacemos, por lo que es esencial que te proporcionemos ...

Skechers

Retail Assistant Store Manager

Enfield, CT · On-site

$20.30/hr

The Assistant Store Manager position is critical to our success, providing support to the ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Enfield, CT

$20.30/hr

The Assistant Store Manager position is critical to our success, providing support to the ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Manchester, CT · On-site

$20.90/hr

The Assistant Store Manager position is critical to our success, providing support to the ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Springfield, MA · On-site

$20.30/hr

The Assistant Store Manager position is critical to our success, providing support to the ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Manchester, CT · On-site

$20.90/hr

The Assistant Store Manager position is critical to our success, providing support to the ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Manchester, CT · On-site

$20.90/hr

The Assistant Store Manager position is critical to our success, providing support to the ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

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Retail Assistant Manager information

See Springfield, MA salary details

$12

$18

$26

How much do retail assistant manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for retail assistant manager in Springfield, MA is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.35 per hour, depending on experience, location, and employer.

What does a Retail Assistant Manager do?

A Retail Assistant Manager supports the Store Manager in overseeing daily operations, supervising staff, and ensuring excellent customer service. They help with tasks such as inventory management, staff scheduling, training new employees, and addressing customer concerns. Assistant Managers also assist in meeting sales goals, maintaining store appearance, and implementing company policies. Their role is crucial in keeping the store running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Retail Assistant Manager, and why are they important?

A Retail Assistant Manager should have strong leadership, sales, and customer service skills, often supported by previous retail experience or a related degree. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, problem-solving, and organizational skills help motivate teams and resolve issues efficiently. These abilities are crucial for maintaining smooth store operations, achieving sales targets, and ensuring a positive customer experience.

What are some common challenges Retail Assistant Managers face, and how can they effectively handle them?

Retail Assistant Managers often encounter challenges such as managing diverse team personalities, handling customer complaints, and meeting sales targets. To navigate these challenges, it's important to develop strong communication and conflict-resolution skills, stay organized, and maintain a customer-focused attitude. Building rapport with your team and leading by example can also foster a positive work environment and improve overall performance. Additionally, staying adaptable and proactive in problem-solving will help you respond efficiently to unexpected situations on the sales floor.

What is the difference between Retail Assistant Manager vs Retail Supervisor?

AspectRetail Assistant ManagerRetail Supervisor
ResponsibilitiesOversees daily store operations, manages staff, assists in sales strategiesSupervises sales associates, ensures customer service standards, manages shift operations
Required CredentialsHigh school diploma; experience in retail; leadership skillsHigh school diploma; retail experience; supervisory skills
Work EnvironmentStore management, team leadership, strategic planningFrontline supervision, customer interaction, staff oversight
Industry UsageCommonly used in retail chains, department storesUsed in retail stores, supermarkets, specialty shops

The Retail Assistant Manager typically holds broader responsibilities, including strategic planning and staff management, while the Retail Supervisor focuses more on daily operations and customer service. Both roles require retail experience and leadership skills, but the Assistant Manager often has a higher level of responsibility and involvement in store management.

More about Retail Assistant Manager jobs
What are popular job titles related to Retail Assistant Manager jobs in Springfield, MA? For Retail Assistant Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Retail Assistant Manager jobs in Springfield, MA look for? The top searched job categories for Retail Assistant Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Retail Assistant Manager jobs? Cities near Springfield, MA with the most Retail Assistant Manager job openings:
Retail Assistant Manager jobs near you
Infographic showing various Retail Assistant Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,699 per year, or $18.6 per hour.
Retail Assistant Manager

Retail Assistant Manager

Against All Odds

Manchester, CT • On-site

$18.50 - $19.50/hr

Full-time

Posted 12 days ago

Job description

Job Title: Assistant Store Manager

Department: Retail

Reports To: Store Manager


POSITION SUMMARY

Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention


PRIMARY DUTIES AND RESPONSIBILITIES

Customer Service

  • Ensures each customer receives the highest level of customer service

Human Resources

  • Notifies the Store Manager of hiring needs/floor coverage shortage
  • Assist Store Manager in finding new employees
  • Understands and communicates Company discount policy
  • Assists Store Manager in controlling payroll budget
  • Schedules staff efficiently
  • Assists Store Manager with staff scheduling
  • Understands progressive discipline procedures
  • Follows corrective action process fairly and follows company policies and procedures and documents corrective action issues in appropriate form
  • Stays constantly aware of loss prevention
  • Shares ideas received from staff and customers with the Store Manager
  • Understands the details of upcoming promotions
  • Makes deposits correctly and ensures paperwork is accurate
  • Know correct opening and closing procedures
  • Knows correct procedure for reconciling cash drawer with register tape
  • Follows correct procedures for issuing refunds
  • Documents petty cash, safe money
  • Ensures accuracy regarding merchandise that is received and shipped
  • Conducts regular spot checks on store inventory
  • Ensures that displays are clean and current
  • Ensures selling floor is maintained, organized, and set to company guidelines
  • Manage the daily activity of the sales floor, backroom, and cash register area according to company policy

KNOWLEDGE AND SKILLS

  • Strong managerial skills
  • Strong selling and communication skills
  • Excellent product knowledge
  • Strong knowledge of company history, corporate structure, and target market
  • Knowledge of the competition and their prices
  • Strong knowledge of POS systems

ESSENTIAL PHYSICAL REQUIREMENTS

  • Ability to work varied days/hours
  • Ability to climb ladders
  • Ability to occasionally push, pull and lift more than 25 lbs.


EDUCATION AND WORK EXPERIENCE


  • High school or equivalent
  • One or more years of Store management experience in a retail environment