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Retail Assistant Manager Jobs in Springfield, MA

Hibbett Sports

Assistant Manager

Hatfield, MA · On-site

$12.65/hr

HB: 01038 Pascagoula, Mississippi (Chicot Crossing) R301US Hibbett Retail, Inc. Hourly: $12.65 - $12.65 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store ...

Pilot Company

Deli Assistant Manager

Sturbridge, MA

$55K - $80K/yr

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail ... Pilot Flying J is seeking an experienced Deli Assistant Manager to oversee our high-volume retail ...

Pilot Company

Deli Assistant Manager

Sturbridge, MA

$26.78 - $38.81/hr

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail ... Pilot Flying J is seeking an experienced Deli Assistant Manager to oversee our high-volume retail ...

Pilot Company

Deli Assistant Manager

Sturbridge, MA

$26.78 - $38.81/hr

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail ... Pilot Flying J is seeking an experienced Deli Assistant Manager to oversee our high-volume retail ...

Rainbow Shops

Assistant Manager/Co-Manager

Hartford, CT · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Assistant Manager - As an Assistant Manager, you will ...

Rainbow Shops

Junior Assistant Manager

Springfield, MA · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level ...

Citi Trends

Assistant Manager

Windsor, CT · On-site

About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and ... Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ...

Citi Trends

Assistant Manager

East Hartford, CT · On-site

About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and ... Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ...

Citi Trends

Assistant Manager

West Springfield, MA · On-site

About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and ... Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ...

Rainbow Shops

Junior Assistant Manager

Hartford, CT · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level ...

Rainbow Shops

Junior Assistant Manager

Hartford, CT · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level ...

Rainbow Shops

Junior Assistant Manager

Manchester, CT · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level ...

Rainbow Shops

Junior Assistant Manager

Hartford, CT · On-site

We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level ...

Citi Trends

Assistant Manager

Hartford, CT · On-site

About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and ... Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ...

Citi Trends

Assistant Manager

Windsor, CT · On-site

About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and ... Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

Glastonbury, CT · On-site

$20 - $25/hr

Assistant Manager -Lead with Purpose. Grow with Us. Pay: $20-25/hour (including tips) Ready to ... Leadership or supervisory experience (food/retail = bonus points) * Strong communication & problem ...

Citi Trends

Assistant Manager

West Springfield, MA

About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and ... Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ...

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Showing results 21-40

All JobsRetail JobsRetail Assistant Manager JobsRetail Assistant Manager Jobs in Springfield, MA

Retail Assistant Manager information

See Springfield, MA salary details

$12

$18

$26

How much do retail assistant manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for retail assistant manager in Springfield, MA is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.35 per hour, depending on experience, location, and employer.

What does a retail assistant manager do?

A Retail Assistant Manager supports the Store Manager in overseeing daily operations, supervising staff, and ensuring excellent customer service. They help with tasks such as inventory management, staff scheduling, training new employees, and addressing customer concerns. Assistant Managers also assist in meeting sales goals, maintaining store appearance, and implementing company policies. Their role is crucial in keeping the store running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a retail assistant manager?

A Retail Assistant Manager should have strong leadership, sales, and customer service skills, often supported by previous retail experience or a related degree. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, problem-solving, and organizational skills help motivate teams and resolve issues efficiently. These abilities are crucial for maintaining smooth store operations, achieving sales targets, and ensuring a positive customer experience.

What are some common challenges retail assistant managers face, and how can they effectively handle them?

Retail Assistant Managers often encounter challenges such as managing diverse team personalities, handling customer complaints, and meeting sales targets. To navigate these challenges, it's important to develop strong communication and conflict-resolution skills, stay organized, and maintain a customer-focused attitude. Building rapport with your team and leading by example can also foster a positive work environment and improve overall performance. Additionally, staying adaptable and proactive in problem-solving will help you respond efficiently to unexpected situations on the sales floor.

What is the difference between Retail Assistant Manager vs Retail Supervisor?

AspectRetail Assistant ManagerRetail Supervisor
ResponsibilitiesOversees daily store operations, manages staff, assists in sales strategiesSupervises sales associates, ensures customer service standards, manages shift operations
Required CredentialsHigh school diploma; experience in retail; leadership skillsHigh school diploma; retail experience; supervisory skills
Work EnvironmentStore management, team leadership, strategic planningFrontline supervision, customer interaction, staff oversight
Industry UsageCommonly used in retail chains, department storesUsed in retail stores, supermarkets, specialty shops

The Retail Assistant Manager typically holds broader responsibilities, including strategic planning and staff management, while the Retail Supervisor focuses more on daily operations and customer service. Both roles require retail experience and leadership skills, but the Assistant Manager often has a higher level of responsibility and involvement in store management.

How much does a retail assistant manager earn in retail?

A retail assistant manager typically earns between $30,000 and $50,000 annually, depending on experience, location, and the size of the store. They often receive additional benefits such as bonuses, employee discounts, and opportunities for advancement.

How much does an assistant retail manager earn in retail?

An assistant retail manager typically earns between $30,000 and $50,000 annually, depending on experience, location, and store size. They often have responsibilities such as supervising staff, managing inventory, and ensuring customer satisfaction, which can influence compensation.

What does an assistant retail manager do?

An assistant retail manager supports the store manager in daily operations, including supervising staff, ensuring customer satisfaction, managing inventory, and helping meet sales targets. They often handle employee scheduling, training, and may use point-of-sale systems to process transactions. Strong communication and organizational skills are essential for this role.

What is the role of a retail assistant manager in retail?

A retail assistant manager oversees daily store operations, supports staff, ensures customer satisfaction, and helps meet sales targets. They often handle staff scheduling, inventory management, and may assist with training and implementing company policies.

What is the role of an assistant retail manager in retail?

An assistant retail manager supports the store manager in daily operations, including supervising staff, ensuring excellent customer service, managing inventory, and helping meet sales targets. They often handle staff scheduling, training, and may step into managerial roles when needed, requiring strong leadership and communication skills.
More about Retail Assistant Manager jobs

What cities near Springfield, MA are hiring for Retail Assistant Manager jobs?

Cities near Springfield, MA with the most Retail Assistant Manager job openings:

Retail Assistant Manager jobs near you
Infographic showing various Retail Assistant Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $38,699 per year, or $18.6 per hour.

Assistant Manager

Hibbett Sports

Hatfield, MA • On-site

$12.65/hr

Full-time

Re-posted 8 days ago

Hibbett Sports rating

4.9

Company rating: 4.9 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

HB: 01038 Pascagoula, Mississippi (Chicot Crossing)
R301US Hibbett Retail, Inc.
Hourly:
$12.65 - $12.65
Job Title: Assistant Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
SUMMARY
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assist the Store Manager in controlling the assets of Hibbett I City Gear
  • Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
  • Assumes responsibility of the entire store in the absence of the Store Manager.
  • Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
  • Assist the Store Manager in overall personnel recruiting, training, and evaluation.
  • Provides knowledge and guidance to employees and customers in all departments when necessary.
  • Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keeps the Store Manager informed about inventory movement and customer trends.
  • Assures quality customer service is maintained.
  • Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

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About Hibbett Sports

Sourced by ZipRecruiter

Hibbett Sports, headquartered in Birmingham, AL, US, is a leading company in the sporting goods industry. The company, which began its operations in 1945, has substantially grown into a nationwide enterprise that operates over 1000 stores across 32 states. Hibbett Sports' retail stores predominantly offer an array of products including athletic footwear, apparel, and accessories. The company’s official website, hibbett.com, complements their physical stores, with a robust online platform, thereby strengthening its nationwide presence. Their mission centers around satisfying a diverse clientele through excellent customer service, deep product offerings, and a seamless shopping experience. Hibbett Sports is committed to performance, teamwork, and serving the community. Notable achievements include Hibbett Sports’ listing on NASDAQ in 1996 and the launch of its e-commerce site in 2017.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1945

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