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Mall Manager Jobs in Raleigh, NC (NOW HIRING)

PVH

Store Manager

Smithfield, NC · On-site

Attend mall/center management meetings. * Create solid partnerships with mall, local community, and corporate partners to identify business, opportunities that results in an increase in store traffic ...

PVH Corp.

Store Manager

Smithfield, NC · On-site

Attend mall/center management meetings. * Create solid partnerships with mall, local community, and corporate partners to identify business, opportunities that results in an increase in store traffic ...

Five Guys Burgers and Fries

Assistant Manager

Raleigh, NC · On-site

$18 - $19/hr

Five Guys Burgers and Fries - Immediate Assistant Manager Needed Do you enjoy working in a fast ... Crabtree Mall 4325 Glenwood Ave unit 2048, Raleigh, NC 27612, USA Join Five Guys Burgers and Fries ...

KnitWell Group

Assistant Manager-ANN

Raleigh, NC · On-site

About the role As Assistant Manager, you support the customer experience and shape a strong store ... Store 1496-Crabtree Valley Mall-ANN-Raleigh, NC 27612 Position Type: Regular/Full time Equal ...

BoxLunch & Hot Topic

Store Manager

Raleigh, NC · On-site

We're on the search for a Store Manager that will be at the forefront of bringing the fandom to ... You'll be a believer in developing talent and providing the best customer service in the mall. In ...

BoxLunch & Hot Topic

Store Manager

Raleigh, NC · On-site

We're on the search for a Store Manager that will be at the forefront of bringing the fandom to ... You'll be a believer in developing talent and providing the best customer service in the mall. In ...

BoxLunch & Hot Topic

Store Manager

Raleigh, NC

We're on the search for a Store Manager that will be at the forefront of bringing the fandom to ... You'll be a believer in developing talent and providing the best customer service in the mall. In ...

BoxLunch & Hot Topic

Store Manager

Smithfield, NC · On-site

$18.01 - $27.79/hr

We're on the search for a Store Manager that will be at the forefront of bringing the fandom to ... You'll be a believer in developing talent and providing the best customer service in the mall. In ...

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All JobsMall JobsMall Manager JobsMall Manager Jobs in Raleigh, NC

Mall Manager information

See Raleigh, NC salary details

$42.8K

$51K

$57.8K

How much do mall manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for mall manager in Raleigh, NC is $51,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $54,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Mall Managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

What are the key skills and qualifications needed to thrive as a Mall Manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What Does a Mall Manager Do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a Mall Manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.
More about Mall Manager jobs
What are the most commonly searched types of Mall jobs in Raleigh, NC? The most popular types of Mall jobs in Raleigh, NC are:
What are popular job titles related to Mall Manager jobs in Raleigh, NC? For Mall Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mall Manager jobs in Raleigh, NC look for? The top searched job categories for Mall Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mall Manager jobs? Cities near Raleigh, NC with the most Mall Manager job openings:
Mall Manager jobs near you
Infographic showing various Mall Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 56% Full Time, 39% Part Time, 3% Temporary, 1% Contract, and 1% Summer. Highlights an 100% Physical job distribution, with an average salary of $51,031 per year, or $24.5 per hour.
Store Manager, Crabtree Valley Mall

Store Manager, Crabtree Valley Mall

KnitWell Group

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

KnitWell Group rating

7.9

Company rating: 7.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

3rd of 104 rated fashion retailers

Job description

About us
Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between).
Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Hire and build an effective store team through training, coaching, and talent development.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Develop a strong operational dynamic within the team to achieve store goals.
  • Promote in-store community events and philanthropic partnerships.
  • Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
  • Analyze reporting to develop short and long-term retail plans.
  • Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role
  • 2+ years retail Store Manager or service industry experience (preferred)
  • Brings a hospitality mindset when engaging with customers and associates
  • Strong people management skills and an ability to develop talent
  • Effective leadership, interpersonal, and communication skills
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to develop strategies and create action plans to drive results
  • Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off & holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 2554-Crabtree Valley Mall-ANN-Raleigh, NC 27612Position Type:
Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

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