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Macys Executive Development Program Jobs in Florida

Macy's

Manager, Sales and Customer Service

Ocala, FL · On-site

$56K - $93K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... Employee Assistance Program with mental health counseling and legal/financial advice * Tuition ...

Macy's

Manager, Sales and Customer Service

Ocala, FL

$56K - $93K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... Employee Assistance Program with mental health counseling and legal/financial advice * Tuition ...

tsa

Director of Development

Miami, FL

... Fund Raising Program targeting an assigned geographical area under the direction of an Area ... Licenses and Certificates Valid Driver License National Society of Fund Raising Executives (NSFRE ...

tsa

Director of Development

Miami, FL

... Fund Raising Program targeting an assigned geographical area under the direction of an Area ... Licenses and Certificates Valid Driver License National Society of Fund Raising Executives (NSFRE ...

Genpact

Business Development Executive

Celebration, FL · On-site

Business Development Executive Ready to turn bold ideas into real-world impact? At Genpact, we do ... Program Implementation, Program Management, Project Management, Sales, Salesforce Sales Cloud ...

Prolific

Business Development Executive

Maitland, FL · On-site

Chernoff Newman is seeking a Business Development Executive to lead client relationships, drive ... Employee Assistance Program * Training + development opportunities * Life insurance (100% company ...

Macy's

Cafe Barista, Falls - Part Time

Miami, FL · On-site

$15 - $19.51/hr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured ... Employee Assistance Program with mental health counseling and legal/financial advice Access the ...

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Macys Executive Development Program information

What are the key skills and qualifications needed to thrive in Macy's Executive Development Program, and why are they important?

To excel in Macy's Executive Development Program, candidates typically need a bachelor’s degree, strong analytical abilities, and a passion for retail management. Familiarity with retail management systems, Microsoft Excel, and data analysis tools, along with participation in structured training or internships, is highly valued. Outstanding communication, leadership potential, and adaptability set participants apart as future retail leaders. These skills and qualities are crucial for effectively managing teams, driving sales, and succeeding in Macy’s fast-paced, customer-focused environment.

What is the Macy's Executive Development Program?

The Macy's Executive Development Program (EDP) is a comprehensive training program designed to prepare recent graduates for management and leadership roles within Macy's. The program typically offers hands-on experience in areas such as merchandising, store management, and digital business operations. Participants receive mentorship, classroom instruction, and rotational assignments to gain a broad understanding of the retail business. Successful completion of the EDP often leads to placement in a full-time executive or management position at Macy's.

What types of projects and team collaborations can participants expect during Macy's Executive Development Program?

Participants in Macy's Executive Development Program typically engage in a variety of hands-on projects that span multiple business functions, such as merchandising, store management, and digital retail. Collaboration is a key component, as associates work closely with mentors, cross-functional teams, and experienced executives to solve real business challenges and drive results. This structure not only enhances learning but also helps participants build a strong professional network within the company, providing a solid foundation for future leadership roles.

What is the difference between Macys Executive Development Program vs Macy's Retail Management Trainee?

AspectMacys Executive Development ProgramMacy's Retail Management Trainee
CredentialsBachelor's degree, leadership potentialBachelor's degree, customer service skills
Work EnvironmentCorporate office, leadership trainingRetail stores, customer interaction
Employer & IndustryMacy's, retail

The Macys Executive Development Program focuses on preparing participants for leadership roles through corporate training and strategic projects, while the Macy's Retail Management Trainee program emphasizes hands-on store management skills and customer service. Both programs target recent graduates aiming to build a career in retail leadership, but differ mainly in their focus areas and work environments.

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What job categories do people searching Macys Executive Development Program jobs in Florida look for? The top searched job categories for Macys Executive Development Program jobs in Florida are:
What cities in Florida are hiring for Macys Executive Development Program jobs? Cities in Florida with the most Macys Executive Development Program job openings:
Macys Executive Development Program jobs near you
Infographic showing various Macys Executive Development Program job openings in Florida as of June 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 100% In-person job distribution.
Manager, Sales and Customer Service

Manager, Sales and Customer Service

Macy's

Ocala, FL • On-site

$56K - $93K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 839 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
  • Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
  • Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
  • Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
  • Manage selling support, including the stockroom, signing, equipment, and merchandising
  • Support other operational areas such as OMNI, Style, and Asset Protection
  • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  • Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
  • Work a flexible retail schedule, including days, evenings, holidays, and weekends
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team
Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues
Communication Skills: Consistently clear and effective communicator, writer, and presenter
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices
Who You Are
  • Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
  • Candidates with a High School diploma or equivalent are encouraged to apply.
    • 3-5 years of management experience in retail
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
    • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
    • May involve reaching above eye level
    • Requires close vision, color vision, depth perception, and focus adjustment
  • Able to work a flexible schedule based on department and company needs

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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