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Mac Support Engineer Jobs (NOW HIRING)

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

Desktop Support Engineer - L2

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Charlotte, NC · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

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All JobsMac Support Engineer Jobs

Mac Support Engineer information

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How much do mac support engineer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for mac support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mac Support Engineer, and why are they important?

To thrive as a Mac Support Engineer, you need strong expertise in macOS troubleshooting, hardware repair, and network configuration, typically supported by relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and other device management tools is commonly required. Exceptional problem-solving abilities, clear communication, and patience are vital soft skills for delivering effective support and guiding users. These skills ensure timely resolution of technical issues, minimize downtime, and enhance end-user satisfaction in Apple-centric environments.

What is a Mac Support Engineer?

A Mac Support Engineer is an IT professional who specializes in providing technical support for Apple Mac computers and related software and hardware. They troubleshoot issues, install and configure devices, manage updates, and help users with problems ranging from connectivity to security. These engineers often work in organizations where Macs are used extensively or for individuals who require expert assistance. Their responsibilities may also include maintaining networks, backing up data, and ensuring the overall health and performance of Mac systems.

What is the difference between Mac Support Engineer vs Mac Technician?

AspectMac Support EngineerMac Technician
CertificationsApple Certified Support Professional (ACSP), Apple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT), other hardware certifications
Work EnvironmentHelp desks, corporate IT support, remote troubleshootingRepair shops, on-site hardware repairs, retail stores
ResponsibilitiesSoftware troubleshooting, user support, system configurationHardware repairs, diagnostics, component replacements
Industry UsageIT support departments, enterprise environmentsAuthorized service providers, retail Apple stores

The main difference between a Mac Support Engineer and a Mac Technician lies in their focus. Mac Support Engineers primarily handle software issues, user support, and system configuration in IT environments. In contrast, Mac Technicians focus on hardware repairs and diagnostics. Both roles require Apple certifications and are essential in different stages of Apple device support and maintenance.

What are some common challenges Mac Support Engineers face when supporting a mixed operating system environment?

Mac Support Engineers often work in environments where macOS devices need to seamlessly integrate with Windows or Linux systems. Common challenges include ensuring compatibility with enterprise applications, managing file sharing between different operating systems, and troubleshooting network or security issues unique to mixed environments. Successful engineers stay up to date with cross-platform tools and maintain strong communication with IT colleagues to resolve issues efficiently. Collaboration and a proactive approach are key to overcoming these technical hurdles and ensuring a smooth user experience.
More about Mac Support Engineer jobs
What states have the most Mac Support Engineer jobs? States with the most job openings for Mac Support Engineer jobs include:
What job categories do people searching Mac Support Engineer jobs look for? The top searched job categories for Mac Support Engineer jobs are:
Mac Support Engineer jobs near you
Desktop Support Engineer

Desktop Support Engineer

Noblesoft Technologies

Burlington, MA • On-site

Contractor

Posted 3 days ago

Job description

Role :- Desktop Support Engineer

Location :- Burlington, MA 01803 (Onsite)

Note :- Need Only USC & GC
General Description for Deskside JD:-

This position assists staff with technical support or desktop/laptop computers, applications, printers and related technologies.

Responsibilities :-

Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines

Works with vendor support contacts to resolve technical problems

Works with service desk and RDS as appropriate to determine and resolve problems received from clients

Responds to support requests from service desk, users and other infrastructure teams

Performs upgrades as directed to ensure the longevity of equipment

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning desktop changes.

Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.

Microsoft environment knowledge (desktop & server).

Have some level of technical understanding of the products building up a desktop service.

Experience from the desktop environment.

Ensures that computers connect seamlessly with diverse systems including validation systems, file servers, email servers, application servers and administrative systems.

Provide weekly reports

Implement best practices

Be the single point of contact with the customer

Technical Requirements

  • Exposure on managing remote sites
  • Phone support experience necessary.
  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows and Novell Operating systems
  • Clients: Windows 7, Windows Vista, Windows XP, Windows 10/11 Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008,
  • Knowledge of Active Directory, Novell eDirectory, Lotus Notes, and Exchange 2010/2016/O365
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite (XP, 2003, 2007/O365): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, AV Devices and printers
  • PDA and blackberry support
  • Apple Ipad Device support
  • Others: Adobe Acrobat and other common desktop applications like Winzip, etc

MAC Device Experience

Basic understanding MAC OS troubleshooting

MAC Device troubleshooting