ZipRecruiter

Log In

1

Mac Support Engineer Jobs (NOW HIRING)

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

Desktop Support Engineer - L1

Plano, TX · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

Desktop Support Engineer - L2

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Forhyre

Desktop Support Engineer - L1

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to ... Mac OS environments. • Good understanding of computer systems, mobile devices, and other tech ...

Diverge IT

Dedicated Support Engineer

Bellevue, WA · On-site

$32 - $40/hr

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment ... What You Bring * 5+ years of IT technical support experience across Windows and Mac environments.

Forhyre

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

DivergeIT

Dedicated Support Engineer

Bellevue, WA · On-site

$32 - $40/hr

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment ... What You Bring * 5+ years of IT technical support experience across Windows and Mac environments.

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsSoftware JobsiOS Developer JobsMac Support Engineer Jobs

Mac Support Engineer information

See salary details

$16

$39

$68

How much do mac support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for mac support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a Mac Support Engineer?

A Mac Support Engineer is an IT professional who specializes in providing technical support for Apple Mac computers and related software and hardware. They troubleshoot issues, install and configure devices, manage updates, and help users with problems ranging from connectivity to security. These engineers often work in organizations where Macs are used extensively or for individuals who require expert assistance. Their responsibilities may also include maintaining networks, backing up data, and ensuring the overall health and performance of Mac systems.

What are the key skills and qualifications needed to thrive as a Mac Support Engineer?

To thrive as a Mac Support Engineer, you need strong expertise in macOS troubleshooting, hardware repair, and network configuration, typically supported by relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and other device management tools is commonly required. Exceptional problem-solving abilities, clear communication, and patience are vital soft skills for delivering effective support and guiding users. These skills ensure timely resolution of technical issues, minimize downtime, and enhance end-user satisfaction in Apple-centric environments.

What are some common challenges Mac Support Engineers face when supporting a mixed operating system environment?

Mac Support Engineers often work in environments where macOS devices need to seamlessly integrate with Windows or Linux systems. Common challenges include ensuring compatibility with enterprise applications, managing file sharing between different operating systems, and troubleshooting network or security issues unique to mixed environments. Successful engineers stay up to date with cross-platform tools and maintain strong communication with IT colleagues to resolve issues efficiently. Collaboration and a proactive approach are key to overcoming these technical hurdles and ensuring a smooth user experience.

What is the difference between Mac Support Engineer vs Mac Technician?

AspectMac Support EngineerMac Technician
CertificationsApple Certified Support Professional (ACSP), Apple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT), other hardware certifications
Work EnvironmentHelp desks, corporate IT support, remote troubleshootingRepair shops, on-site hardware repairs, retail stores
ResponsibilitiesSoftware troubleshooting, user support, system configurationHardware repairs, diagnostics, component replacements
Industry UsageIT support departments, enterprise environmentsAuthorized service providers, retail Apple stores

The main difference between a Mac Support Engineer and a Mac Technician lies in their focus. Mac Support Engineers primarily handle software issues, user support, and system configuration in IT environments. In contrast, Mac Technicians focus on hardware repairs and diagnostics. Both roles require Apple certifications and are essential in different stages of Apple device support and maintenance.

What is the salary of a Mac Support Engineer?

The salary of a Mac Support Engineer typically ranges from $50,000 to $80,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries.
More about Mac Support Engineer jobs

What states have the most Mac Support Engineer jobs?

States with the most job openings for Mac Support Engineer jobs include:

What are popular job titles related to Mac Support Engineer jobs?

For Mac Support Engineer jobs, the most frequently searched job titles are:

Mac Support Engineer jobs near you
Infographic showing various Mac Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Desktop Support Engineer

New York, NY

Forhyre
1 - 10 employees
Learn more about Forhyreexternal

Full-time

Re-posted 20 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field

Note:  This is an onsite role @ New York