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Loyalty Program Manager Jobs in Florida (NOW HIRING)

vivenu GmbH

Community Program Manager

Tampa, FL

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

AEG

Community Program Manager

Tampa, FL · On-site

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

vivenu GmbH

Community Program Manager

Tampa, FL

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

AT&T

Manager-Sales Loyalty

Orlando, FL · On-site

$55K - $82K/yr

Our Manager-Sales Loyalty earns between$55,000 - $82,600 USD Annual + commissions. Not to mention ... Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays ...

subway

Sr. Manager, Gift Card Program

Miami, FL · On-site

$110K - $111K/yr

Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

subway

Sr. Manager, Gift Card Program

Miami, FL

$110K - $111K/yr

Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

subway

Sr. Manager, Gift Card Program

Miami, FL

$110K - $111K/yr

Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

subway

Sr. Manager, Gift Card Program

Miami, FL

$110K - $111K/yr

Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

subway

Sr. Manager, Gift Card Program

Miami, FL

$110K - $111K/yr

Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

The Subway

Sr. Manager, Gift Card Program

Miami, FL · On-site

$110K - $111K/yr

... Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

subway

Sr. Manager, Gift Card Program

Miami, FL

$110K - $111K/yr

Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most ... This position will report directly to the Senior Director, Loyalty & Gift Cards. Responsibilities ...

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Showing results 1-20

All JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in Florida

Loyalty Program Manager information

See Florida salary details

$28.8K

$80.3K

$117.3K

How much do loyalty program manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for loyalty program manager in Florida is $80,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

What does a Loyalty Program Manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

How does a Loyalty Program Manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What are the most commonly searched types of Loyalty Program jobs in Florida? The most popular types of Loyalty Program jobs in Florida are:
What are popular job titles related to Loyalty Program Manager jobs in Florida? For Loyalty Program Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Loyalty Program Manager jobs in Florida look for? The top searched job categories for Loyalty Program Manager jobs in Florida are:
What cities in Florida are hiring for Loyalty Program Manager jobs? Cities in Florida with the most Loyalty Program Manager job openings:
Loyalty Program Manager jobs near you

Community Program Manager

vivenu GmbH

Tampa, FL

Full-time

Posted 5 days ago

Job description

Redefine the future of live entertainment tech

Welcome to vivenu, the global leader in event ticketing tech and one of the world's fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges - helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.

In this role, you use your strong relationship-building skills, creativity, and the ability to execute initiatives to inspire and activate our community. If you're passionate about fostering meaningful connections and growing a brand through engagement, we're looking forward to hear from you!
As a Community Program Manager your responsibilities will include:
  • Ambassador Program Growth & Revenue: Recruit, manage, and energize ambassadors across key industries such as sports, venues and live entertainment. Build and nurture relationships that generate warm introductions, qualified leads, and track program performance to ensure it drives measurable revenue impact.
  • Strategic Event Activation: Identify, plan, and execute high-impact events - college sports conferences, venue summits, trade shows, and meetups. Decide the right activation (booth, VIP dinner, sponsored networking, etc.) and ensure vivenu shows up polished and purposeful.
  • Client & Ambassador Engagement: Host product knowledge sessions, workshops, and informational calls for clients and ambassadors. Keep everyone aligned with vivenu's roadmap, new features, and best practices to drive adoption and referral-ready champions.
  • Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to represent the brand.
  • On-Site Presence & Networking: Attend events to represent vivenu, build connections, recruit ambassadors, and create memorable experiences that lead to pipeline and revenue opportunities.
  • Insight Sharing & CRM Ownership: Keep ambassador and event data organized and actionable. Share insights with Sales, Marketing, and Product to inform strategy, improve targeting, and maximize impact.
  • Occasional Global Community Support: Assist with global community initiatives such as forums, labs, and webinars to strengthen connections and knowledge sharing within the vivenu ecosystem.
  • Reporting Structure: Reports directly to the Head of Global Community and Events.
  • Cross-Regional Alignment: Works closely with Community and Events colleagues across EMEA to ensure global consistency and knowledge sharing.
What you will need to succeed in this role:
  • Relevant Experience: 4+ years in ambassador programs, community, or field marketing roles where building relationships drove measurable results.
  • Proven Network & Industry Connections: You have strong existing relationships in sports, live events, universities, or entertainment, and the ability to grow them strategically.
  • Revenue Mindset: You understand the connection between relationship-building, events, and revenue; you know how to turn introductions into opportunities.
  • Event & Program Management Skills: Experience planning and executing high-impact events, workshops, or activations from end-to-end.
  • Strong Communication & Storytelling: You can confidently represent vivenu, host sessions, and inspire ambassadors, clients, and partners.
  • Operational Excellence: CRM-savvy, organized, and able to manage multiple programs, perks, campaigns, and follow-ups without dropping the ball.
  • Self-Starter & Collaborative: You can take ownership of programs while working closely with Sales, Marketing, and Product to align on goals and strategy.
Why join vivenu?

Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you're part of the business of fun - powered by cutting-edge technology that brings moments to life for millions.

Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

Top-tier Team
Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we're shaping the future of live entertainment technology, one decision at a time.

Global DNA
We're a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here - not hierarchy or background.

Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We're driven by daily learning, shared wins, and collective growth.

Next-Gen Leaders & Insights
Work alongside some of tech's brightest minds - from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you'll help set the standard for the ticketing industry's future.

vivenu Inclusion Statement
At vivenu, we believe our people define our success - and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We're committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

Check out our mission statement and corporate values here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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