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Loyalty Program Manager Jobs in Miami, FL (NOW HIRING)

Pho Prime, LLC

Sr. Manager, Loyalty

Miami, FL · On-site

$121 - $150/hr

Work on all program related communications, campaign / promotional strategies and marketing ... loyalty programs * Restaurant and franchise experience are preferred * Project management, large ...

Subway

Sr. Manager, Loyalty

Miami, FL

Manage the front-line day-to-day operations of the tiered program, working closely with internal ... Submit invoices and closely monitor/manage the loyalty budget to ensure that it remains in line ...

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Loyalty Program Manager information

See Miami, FL salary details

$36.8K

$102.8K

$150.2K

How much do loyalty program manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for loyalty program manager in Miami, FL is $102,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $126,700.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Miami, FL?

The most popular types of Loyalty Program jobs in Miami, FL are:

What are popular job titles related to Loyalty Program Manager jobs in Miami, FL?

For Loyalty Program Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Miami, FL look for?

The top searched job categories for Loyalty Program Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Loyalty Program Manager jobs?

Cities near Miami, FL with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,780 per year, or $49.4 per hour.

Loyalty Project - Program Manager

Miramar, FL • On-site

1 point system
51 - 200 employees
Learn more about 1 point systemexternal

Contractor

Re-posted 12 days ago

Job description

  • They are looking for someone who has managed large Loyalty Projects - ideally in the travel industry
  • This  role oversees program planning, manages interdependencies, and steers teams through complex project lifecycles while maintaining clear communication among all stakeholders.
  • Strong technical background with proven experience delivering complex, cross-functional engineering programs
  • Demonstrated ability to manage large-scale projects, coordinate multiple teams, and handle dependencies
  • Familiarity with program management frameworks, engineering processes, and strategic planning
  • Translate program goals and strategic objectives into actionable technical workstreams and deliverables
  • Coordinate engineering activities and manage cross-team dependencies to ensure alignment with program outcomes