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Loss Prevention Representative Jobs (NOW HIRING)

goodwillsocal

$22 - $28/hr

This role observes and reports conditions and incidents to the Regional Loss Prevention Representative with high standard of alertness, responsibility, and confidentiality, greets customers, prevents ...

Crescent

Security / Loss Prevention

Houston, TX · On-site

Join this industry changing and forward-thinking team as the Loss Prevention/Security to create thoughtful, poised, anticipatory, unpretentious, and discreet service with the highest level of ...

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How much do loss prevention representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for loss prevention representative in the United States is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loss Prevention Representative, and why are they important?

To thrive as a Loss Prevention Representative, you need a solid understanding of security procedures, investigative techniques, and retail operations, often supported by a high school diploma or relevant certification. Familiarity with surveillance systems, incident reporting software, and access control technologies is typically required. Strong attention to detail, integrity, and effective communication skills are essential soft skills for the role. These competencies help prevent theft, ensure safety, and minimize loss, which are critical for protecting company assets.

What are loss prevention representatives?

Loss prevention representatives are professionals responsible for reducing theft, fraud, and other security risks in retail stores, warehouses, or other business environments. They monitor surveillance systems, conduct security audits, and work with staff to implement procedures that minimize losses. Additionally, they may investigate incidents of theft, detain suspects according to company policies, and train employees on loss prevention techniques. Their goal is to protect company assets while ensuring a safe environment for customers and employees.

How does a Loss Prevention Representative typically collaborate with store management and other departments to reduce inventory shrinkage?

A Loss Prevention Representative works closely with store management, sales associates, and security teams to implement policies and procedures aimed at minimizing theft and inventory loss. They often conduct training sessions for staff on recognizing suspicious behaviors and proper reporting protocols. Regular communication with management helps ensure that loss prevention strategies align with business goals and that any incidents are thoroughly investigated and documented. This collaborative approach fosters a culture of accountability and teamwork, which is essential for effectively reducing shrinkage.

What is the difference between Loss Prevention Representative vs Security Guard?

AspectLoss Prevention RepresentativeSecurity Guard
CredentialsTypically requires high school diploma; certifications like Loss Prevention Certification are commonHigh school diploma or equivalent; security licenses may be required
Work EnvironmentRetail stores, malls, warehouses focusing on theft preventionVarious settings including commercial buildings, events, and retail
Employer & IndustryRetail industry, focusing on inventory protectionSecurity firms, private companies, public venues

The main difference is that Loss Prevention Representatives focus on preventing theft and internal shrinkage within retail environments, often using surveillance and customer service skills. Security Guards provide general security services, including patrolling and access control, in a wider range of settings. Both roles require similar credentials but serve different primary functions within security and loss prevention.

More about Loss Prevention Representative jobs
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What states have the most Loss Prevention Representative jobs? States with the most job openings for Loss Prevention Representative jobs include:
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What are popular job titles related to Loss Prevention Representative jobs? For Loss Prevention Representative jobs, the most frequently searched job titles are:
Loss Prevention Representative jobs near you
Infographic showing various Loss Prevention Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,560 per year, or $22.4 per hour.

Loss Prevention Safety Specialist

Goodwill Industries of Southern California

Los Angeles, CA • On-site

$21 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Details
Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future.It's always a GOOD day in SoCal!
','jobDescription':'
The Loss Prevention Safety Specialist focuses on customer service and provides a hands-off approach at Goodwill SoCal locations. The LP Safety Specialist monitors surveillance camera systems, secures building, provides reception, administrative and informational services, creates reports and provides exceptional customer service in the process. This role observes and reports conditions and incidents to the Regional Loss Prevention Representative with high standard of alertness, responsibility, and confidentiality, greets customers, prevents shoplifting by using strong customer service skills and provides direction and assists in emergencies.
What you'll do:
  • In a non-Security Officer role, provides alert, professional assistance to the Loss Prevention team in their role of protecting company facilities, company assets, Ambassadors and guest.
  • Provides excellent and professional customer service to all employees and guests.
  • Reactseffectively and professionally to needed and requested assistance.
  • Uses effective and professional written communication skills to prepare incident reports, Daily Activity Reports, e-mail communications, and all other required forms, logs and reports.
  • Assists the Regional Loss Prevention Managers with special projects and assignments.
  • When assigned to Campus lobby reception, assists with verification of Ambassador or visitor identification and coordination of appointments, camera surveillance, and other administrative duties.
  • When assigned to a Campus location, daily operations duties: Front lobby reception, key assist, opening and closing gate assistance for deliveries and trucks, responsible for emergency company cell phone while on shift, answers emergency phone to assist Ambassadors, emergencies, evacuations, opening shift opens building, closing shift; secures building, Camera surveillance, patrols Campus inside and outside for safety of Ambassadors, trespassing, partner with Regional Loss Prevention Manager, reports incidents, call 911 when needed, de-escalate aggressive guests and Ambassadors, reports transient and dumping issues.
  • When assigned to a Retail location, daily operations duties: Visually seen by customers and Ambassadors while on sales floor, greets customers, customer service, focuses on high shrink areas of store, focuses on purchase products, customer service shoplifters, de-escalates shoplifters and aggressive customers, assists Managers with trespassing, responds and directs in emergencies, assists in evacuations, camera surveillance when needed, clears safety hazards, partners with Regional Loss Prevention Manager, reports incidents.
  • Promptly reports serious incidents such as medical emergencies, crimes of violence, disasters, fires, acts of vandalism, theft, illegal entry, burglaries, serious or unusual incidents or circumstances and any other such incidents to the appropriate parties.
  • Effectively deals with difficult or aggressive individuals in a professional manner.
  • Assists Regional Loss Prevention Managers, as required, in leading, organizing and developing other Loss prevention Ambassadors.
  • Assist Regional Loss Prevention Managers with projects and administrative duties as required.
  • This position requires some travel (up to 50%) within Southern California. A valid CA driver's license and state-required auto insurance. Driving records must be acceptable by our insurance carrier.

    • What you bring:
    • 1 year or more of Loss Prevention and/or Security experience.
    • Multi-tasking, able to communicate with Law Enforcement in a clear detailed manner.
    • Ability to write reports, emails and camera log effectively.
    • Must have basic knowledge of computer programs in a Windows environment, including Word, Excel, Teams and E-mail.
    • Knowledge of Camera surveillance systems: Verkada, Transcendent, Blue Iris, any other similar systems
    • Ability to deal quickly with problems in a professional and courteous manner.
    • Possesses a valid driver's license and state-required auto insurance.
    • This position may require some travel.
    • Shift flexibility and overtime when needed.
    • Ability to handle confidential information.
    • Ability to work with minimal supervision.
    • Strong interpersonal communication skills shown by understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others.
    • Ability to relate well to people from diverse backgrounds and with disabilities.
    • High standards of integrity, honesty and ethical conduct.
    • High level of effort and commitment with a strong work ethic.
    • Flexibility: ability to adapt quickly to changes.
    • Comfortable in both directing others and taking orders.
    • Punctual and dependable attendance.
    • Background, drug screen and MVR required.

    Why You'll Love It Here:
    • Opportunity to grow within Goodwill's leadership pathway.
    • Supportive, mission-driven culture focused on developing people and strengthening communities.
    • Work in a dynamic environment where teamwork, service, and purpose come together.

    What's in it for you:
    • Hourly Rate: $20.
    • Discount at Goodwill Socal retail locations
    • Goodwill Perks: Discounts on dining, retail, theme parks and movies
    • Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

    Full-time Positions are eligible for:
    • Medical, dental, vision insurance
    • Flexible Spending Account - FSA
    • Life insurance403(b) retirement plan
    • Paid time off (PTO)
    • Tuition Reimbursement

    #LI-DNI
    ','jobDescriptionFooter':'
    Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:
    http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
    Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
    Equal Employment Opportunity
    Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
    Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
    Nondiscrimination on the Basis of Disabilities
    In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
    It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
    Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
    '

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