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Long Term Disability Case Manager Jobs in Rochester, NY

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Long Term Disability Case Manager information

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$16

$27

$46

How much do long term disability case manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for long term disability case manager in Rochester, NY is $27.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.30 per hour, depending on experience, location, and employer.

What is a long term disability case manager?

A Long Term Disability (LTD) Case Manager is responsible for assessing and managing long-term disability claims. They review medical records, policy terms, and other documentation to determine eligibility for benefits. LTD Case Managers communicate with claimants, employers, and medical professionals to facilitate the claims process. They also monitor claim progress, support return-to-work initiatives, and ensure compliance with company policies and legal requirements. Their goal is to provide fair and timely claim decisions while supporting claimants through their disability journey.

What are the key skills and qualifications needed to thrive as a long term disability case manager?

To excel as a Long Term Disability Case Manager, you need a background in health sciences, social work, or insurance, along with strong case management and analytical skills. Familiarity with claims management software, medical terminology, and relevant certifications such as Certified Case Manager (CCM) are often required. Excellent communication, empathy, problem-solving, and organizational skills are crucial for effectively counseling clients and coordinating with multiple stakeholders. These competencies ensure effective case resolution, compliance with regulations, and compassionate support for individuals navigating long-term disability.

What are the typical challenges faced by long term disability case managers, and how can they be addressed?

Long Term Disability Case Managers often face challenges such as managing complex cases involving multiple medical and vocational issues, balancing the needs of clients with policy requirements, and ensuring timely communication among all parties involved. Addressing these challenges involves staying organized, prioritizing tasks, and building effective relationships with claimants, healthcare providers, and internal teams. Many employers provide training and mentorship to help new case managers develop strong problem-solving and communication skills. Over time, experience in handling difficult cases can lead to greater confidence and career advancement within the organization.

How to become a long term disability case manager?

To become a long term disability case manager, candidates typically need a bachelor's degree in healthcare, insurance, or a related field, along with experience in claims processing or case management. Professional certifications such as the Certified Disability Management Specialist (CDMS) can enhance job prospects. Strong communication, organizational skills, and knowledge of insurance policies are also important for success in this role.

What are the most commonly searched types of Disability Case Manager jobs in Rochester, NY?

The most popular types of Disability Case Manager jobs in Rochester, NY are:

What are popular job titles related to Long Term Disability Case Manager jobs in Rochester, NY?

For Long Term Disability Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Long Term Disability Case Manager jobs in Rochester, NY look for?

The top searched job categories for Long Term Disability Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Long Term Disability Case Manager jobs?

Cities near Rochester, NY with the most Long Term Disability Case Manager job openings:

Long Term Disability Case Manager jobs near you
Infographic showing various Long Term Disability Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $56,680 per year, or $27.2 per hour.

Case Manager - Rapid Rehousing

Rochester, NY • On-site

Volunteers of America Upstate NY
Non-Profits • 10K+ employees
Learn more about Volunteers of America Upstate NYexternal

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Provide all aspects of Housing Case Management for a caseload in accordance with VOA policies and HUD and community standards.

  • Complete all HUD funding requirements, including housing inspections and rent reasonable certifications, at entry and annually.

  • Schedule meetings with participants, including home visits, and develop individualized service plans to support housing stability.

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

398th of 788 rated non-profit organizations

Job description

Make a difference in a familys life!
VOA Upstate New Yorks continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.
Our Values
Compassion Respect Integrity Teamwork Excellence
SUMMARY
This professional will provide support services and short term rental assistance to homeless individuals, who have been released from incarceration within the last year, to secure and maintain stable housing and household income.
JOB DUTIES AND RESPONSIBILITIES
  • Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
  • Responsible for completing all HUD funding requirements including but not limited to housing inspections and rent reasonable certifications at entry and annually.
  • Collect documentation, calculate income, and complete rental calculations monthly for all active participants.
  • Schedule monthly, or more often as needed, meetings with participants including detailed home visits.
  • Receive and respond to referrals within 48 hours.
  • Schedule intake, confirm eligibility and complete enrollment within two weeks
  • Develop an individualized service plan for new participants.
  • Complete and update assessment, acuity scale and individualized service plan on biannual basis.
  • Responsible for ensuring participants quickly locate and maintain stable, affordable housing.
  • Create and maintain a good working relationship with landlords.
  • Responsible for ensuring participants obtain, maintain or increase income.
  • Responsible for ensuring participants minimize barriers impeding them to successfully take over rental payments within the time frame allotted.
  • Responsible for ensuring participants achieve employment and an income which supports their rent.
  • Provide on-going and relevant pro-social supports and life skills training.
  • Use evidence-based programming to help participants address challenges to stability.
  • Provide transportation to participants as needed.
  • Establish good working relationships with related agencies to maintain a comprehensive referral network for participants.
  • Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
  • Prepare reports as requested.
  • Other duties as assigned.

EXPERIENCE AND EDUCATION QUALIFICATIONS
  • Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
  • Bachelors degree and at least one year experience preferred.
  • Clean NYS Drivers License
  • Proof of COVID 19 Vaccination or approved exemption
  • Availability to occasional work evenings and weekends as required
  • Strong organizational skills.
  • Working knowledge of MS Office products
  • Flexibility required to respond to emergency participant needs
  • Proof of COVID 19 Vaccine

VOA provides comprehensive benefits for eligible employees including:
  • Competitive Pay
  • Paid Time Off
  • Health, Dental, Vision Insurance
  • Company Paid Life & LTD Insurance
  • 403(b), & more!

All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age disability, protected veteran status, or marital status.

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