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Logistics Account Representative Jobs (NOW HIRING)

Givens

Customer Account Representative

Mebane, NC

$18 - $20/hr

Customer Account Representative Mebane, NC Temp-to-Perm, Mon- Fri. 8am-5pm $18.00 - $20.00 per hour ... Previous customer service, administrative, logistics, or warehouse office experience preferred

Graymont Limited

Account Representative

West Bend, WI · On-site

United States - WI - West Bend Account Representative Full-Time, Permanent North America Central ... Logistics, Service & Operations Support • Assist with supply chain and service-level reporting ...

Alphabe Insight Inc

Account Representative

Austin, TX · On-site

We are seeking a motivated and detail-oriented Account Representative to join our growing team in ... of high-quality logistics services. This position is ideal for individuals who excel in ...

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$56.4K

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How much do logistics account representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for logistics account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a Logistics Account Representative?

A Logistics Account Representative is a professional responsible for managing relationships between a logistics company and its clients. They coordinate shipping and transportation solutions, monitor shipments, resolve issues, and ensure customer satisfaction. These representatives often handle quoting, order tracking, and communication between shippers, carriers, and clients. Their role is critical in ensuring efficient and cost-effective delivery of goods. They also work to build and grow accounts by providing excellent service and identifying new business opportunities.

What is the difference between Logistics Account Representative vs Customer Service Representative?

AspectLogistics Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; logistics or supply chain certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentLogistics companies, freight carriers, supply chain firmsRetail, service industries, call centers
Industry UsageFrequent in transportation and logistics sectorsWidespread across various customer-facing roles
Job FocusManaging client accounts, coordinating shipments, logistics planningHandling customer inquiries, resolving issues, providing support

The main difference is that a Logistics Account Representative focuses on managing client accounts within the logistics and transportation industry, coordinating shipments, and optimizing supply chain processes. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. Both roles require strong communication skills, but their specific responsibilities and industry focus differ significantly.

How does a Logistics Account Representative typically interact with clients and internal teams to ensure smooth operations?

Logistics Account Representatives serve as the main point of contact between clients and the logistics company, regularly communicating with customers to manage shipment schedules, resolve issues, and provide updates. They also collaborate closely with internal teams such as dispatch, carrier management, and billing to coordinate transportation and ensure client requirements are met. Strong interpersonal and organizational skills are essential, as the role often involves juggling multiple accounts and working in a fast-paced, problem-solving environment.

What is a logistics account job description?

A logistics account representative manages client accounts related to transportation and supply chain services, coordinating shipments, tracking deliveries, and ensuring customer satisfaction. They often use logistics software and communicate with carriers, clients, and internal teams to optimize logistics operations and meet service level agreements.

What are the key skills and qualifications needed to thrive as a Logistics Account Representative, and why are they important?

To thrive as a Logistics Account Representative, you need strong organizational skills, attention to detail, and a background in supply chain management or business, often supported by a relevant degree. Familiarity with transportation management systems (TMS), customer relationship management (CRM) software, and standard logistics documentation is typically required. Outstanding communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills are crucial for efficiently coordinating shipments, maintaining client satisfaction, and resolving issues in a fast-paced logistics environment.
More about Logistics Account Representative jobs
What job categories do people searching Logistics Account Representative jobs look for? The top searched job categories for Logistics Account Representative jobs are:
Logistics Account Representative jobs near you
Infographic showing various Logistics Account Representative job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.
Carrier Account Representative

Carrier Account Representative

Arrive Logistics

Columbus, OH • On-site

Full-time

Posted 9 days ago

Arrive Logistics rating

4.2

Company rating: 4.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
 
Who We Want
Our explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate. 
 
What You’ll Do 
As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights. 
About Our Training/Mentorship Program
  • Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers. 
  • Learn the Arrive story and the history that shaped an entire industry. 
  • Get familiar with our proprietary technology, ARRIVEnow.
  • Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.
Carrier Account Representative Responsibilities
  • Focus on building new relationships with carrier partners across the country..
  • Manage the carrier partners that you identified  during the training program as you develop and procure new relationships.
  • Sharpen your relationship building and customer service skills alongside your Carrier team and manager.
  • Build internal relationships with our Business Development team members and work together to find the best solutions for their clients. 
  • Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls.
  • Earn industry certifications that will prepare you to source capacity for different types of service offerings. 
Qualifications
  • Bachelor’s degree is preferred with an emphasis on Business or a related field.
  • Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers
  • A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit. 
  • Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face. 
  • Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike. 
The Perks of Working With Us
  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Park your car for free on site, plus covered parking and electric vehicle charging stations!
  • Start your morning with free coffee!
  • Work in the wonderful city of Columbus, OH – we are in a convenient location close to downtown and a bunch of great restaurants and breweries!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 
 
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.