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Logistics Account Representative Jobs (NOW HIRING)

Textron

Account Representative

Williamsport, PA

Account Representative Department: Sales & Customer Service Reports To: Sr. Manager, Customer ... Coordinate shipping logistics, including freight forwarders, carriers, and transit methods

Alphabe Insight Inc

Account Representative

Louisville, KY · On-site

$48K - $53K/yr

Company Description Park 6 Logistic is a forward-thinking logistics and operations company ... We are seeking a motivated and detail-oriented Account Representative to join our Louisville team.

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Logistics Account Representative information

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$56.4K

$92K

How much do logistics account representative jobs pay per year?

As of Jul 22, 2026, the average yearly pay for logistics account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a Logistics Account Representative?

A Logistics Account Representative is a professional responsible for managing relationships between a logistics company and its clients. They coordinate shipping and transportation solutions, monitor shipments, resolve issues, and ensure customer satisfaction. These representatives often handle quoting, order tracking, and communication between shippers, carriers, and clients. Their role is critical in ensuring efficient and cost-effective delivery of goods. They also work to build and grow accounts by providing excellent service and identifying new business opportunities.

What is the difference between Logistics Account Representative vs Customer Service Representative?

AspectLogistics Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; logistics or supply chain certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentLogistics companies, freight carriers, supply chain firmsRetail, service industries, call centers
Industry UsageFrequent in transportation and logistics sectorsWidespread across various customer-facing roles
Job FocusManaging client accounts, coordinating shipments, logistics planningHandling customer inquiries, resolving issues, providing support

The main difference is that a Logistics Account Representative focuses on managing client accounts within the logistics and transportation industry, coordinating shipments, and optimizing supply chain processes. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. Both roles require strong communication skills, but their specific responsibilities and industry focus differ significantly.

What position in logistics pays the most?

In logistics, senior roles such as Logistics Director, Supply Chain Manager, or Operations Manager tend to have the highest salaries. These positions often require extensive experience, leadership skills, and knowledge of logistics software and industry regulations. Compensation varies based on company size, location, and individual expertise.

What jobs pay 4000 a week without a degree?

A Logistics Account Representative typically earns less than $4,000 weekly, but high-level sales roles, certain real estate positions, or specialized freelance work in fields like consulting or digital marketing can reach or exceed that income level without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.

How does a Logistics Account Representative typically interact with clients and internal teams to ensure smooth operations?

Logistics Account Representatives serve as the main point of contact between clients and the logistics company, regularly communicating with customers to manage shipment schedules, resolve issues, and provide updates. They also collaborate closely with internal teams such as dispatch, carrier management, and billing to coordinate transportation and ensure client requirements are met. Strong interpersonal and organizational skills are essential, as the role often involves juggling multiple accounts and working in a fast-paced, problem-solving environment.

What does an account representative do?

A Logistics Account Representative manages client accounts by coordinating shipments, tracking deliveries, and ensuring customer satisfaction. They communicate with carriers, clients, and internal teams, often using transportation management systems, to optimize logistics operations and resolve issues efficiently.

What is a logistic representative?

A logistics account representative is a professional who manages client accounts related to transportation and supply chain services. They coordinate shipments, communicate with carriers and clients, and ensure timely delivery using logistics software and industry knowledge.

What are the key skills and qualifications needed to thrive as a Logistics Account Representative, and why are they important?

To thrive as a Logistics Account Representative, you need strong organizational skills, attention to detail, and a background in supply chain management or business, often supported by a relevant degree. Familiarity with transportation management systems (TMS), customer relationship management (CRM) software, and standard logistics documentation is typically required. Outstanding communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills are crucial for efficiently coordinating shipments, maintaining client satisfaction, and resolving issues in a fast-paced logistics environment.
More about Logistics Account Representative jobs
What job categories do people searching Logistics Account Representative jobs look for? The top searched job categories for Logistics Account Representative jobs are:
Logistics Account Representative jobs near you
Infographic showing various Logistics Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.
Account Representative

Account Representative

Textron

Williamsport, PA

Full-time

Re-posted 15 hours ago

Job description

Job Title: Account Representative
Department: Sales & Customer Service
Reports To: Sr. Manager, Customer Service

Position Summary

The Account Representative is responsible for managing customer accounts and serving as the primary liaison between customers and internal departments. This role ensures accurate order processing, timely communication, and efficient resolution of both routine and complex customer inquiries for domestic and international clients.

Key Responsibilities

  • Provide account management support to customers, including handling inquiries, order processing, and issue resolution
  • Collaborate with Procurement and Operations to deliver pricing and lead time quotations
  • Process and release customer purchase orders through the ERP system
  • Monitor and track order status, providing updates and expediting requests as needed
  • Coordinate shipping logistics, including freight forwarders, carriers, and transit methods
  • Resolve shipping issues and ensure customer delivery requirements are met
  • Record and track customer complaints using the Quality Improvement Process (QIP) system
  • Manage Engineering Process Requests (EPRs) related to product configurations
  • Process pricing workflow requests
  • Support Sales Operations functions, including forecast management, Engineering Change Orders (ECOs), and month-end activities
  • Maintain knowledge of Service Letters, Service Instructions, and Service Bulletins and their customer impact
  • Ensure compliance with Export Administration Regulations and perform Restricted Party Screenings when applicable
  • Participate in internal and external quality audits
  • Complete required compliance training modules
  • Participate in cross-functional teams and ongoing training initiatives

Qualifications

  • Bachelor's degree in business administration or related field, or equivalent experience

         3-5 years of relevant experience in customer service, Piston engine product knowledge preferred.

  • Proficiency in Microsoft Office applications (Word and Excel)
  • Working knowledge of Oracle, Noetix, and QlikView preferred
  • Familiarity with the General Aviation market (domestic and international) is a plus
  • Understanding of export regulations, international shipping procedures, and trade documentation
  • Strong organizational skills with the ability to manage multiple priorities
  • Excellent verbal and written communication skills
  • Self-motivated with strong problem-solving abilities

Core Competencies

  • Customer-focused approach
  • Strong collaboration and teamwork
  • Conflict resolution skills
  • Effective time management and organizational abilities
  • Ability to influence and lead without direct authority
  • Adaptability and willingness to travel as needed
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About Textron

Sourced by ZipRecruiter

Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

Industry

Aerospace product and parts manufacturing

Company size

10,000+ Employees

Headquarters location

Providence, RI, US

Year founded

1923

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