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Lockbox Manager Jobs in Iowa (NOW HIRING)

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

... (3rd Party), Lockbox accounting, Collections Host and Bank 800 (Central Collections Bank ... management system), Outlook email, excel, or other sources. * Fulfill customer document requests ...

... lockbox systems, and automated clearing rules. Preferred Qualifications • SAP S/4HANA Financial Accounting Certification. • SAP S/4HANA Management Accounting Certification. • Advanced knowledge ...

Lockbox Manager information

See Iowa salary details

$34.8K

$71K

$103.8K

How much do lockbox manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for lockbox manager in Iowa is $70,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $79,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Lockbox Manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What is a Lockbox Manager job?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are some typical challenges a Lockbox Manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

What are popular job titles related to Lockbox Manager jobs in Iowa? For Lockbox Manager jobs in Iowa, the most frequently searched job titles are:
Infographic showing various Lockbox Manager job openings in Iowa as of July 2026, with employment types broken down into 12% Internship, 26% Full Time, 6% Part Time, 4% Contract, 50% Nights, and 2% Summer. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $70,952 per year, or $34.1 per hour.
Staff Accountant I

$52K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Job Type
Full-time
Description
Midwest Family Mutual a property and casualty insurer licensed in 32 states is seeking a Staff Accountant I to join our accounting team. This position is primarily responsible for processing invoices for payment, claim check and ACH processing, W9 collection and 1099 preparation. The Staff Accountant I will also be responsible for daily and monthly reconciliation of various reports and accounts, assist with responses to agent and customer inquiries related to billing and payments, and provide support for other day-to-day accounting functions as needed.
This is a work from home position that currently reports to the Controller, and requires a dependable, highly motivated, self-starter that works well independently, and can be a functional team player. High-speed internet access, home office space and occasional travel into the Urbandale, IA office may be required.
Essential Duties and Responsibilities:
  • Process and post premium receipts, including checks, ACH, lockbox, electronic payments, and other payment activity, to the policy administration system accurately and timely.
  • Perform daily deposit reconciliation by comparing bank, lockbox, payment processor, and internal system activity to ensure all premium payments are properly recorded and applied.
  • Research and resolve unapplied, misapplied, duplicate, or returned payments, including coordinating corrections with internal departments, agents, and customers as needed.
  • Review and reconcile premium billing activity, direct bill balances, agency bill accounts, and other receivable activity to ensure accurate policyholder and agent account balances.
  • Process direct billing adjustments, payment transfers, refunds, write-offs, and other billing-related corrections in accordance with company procedures.
  • Respond to billing and payment inquiries from policyholders, agents, customer service, underwriting, and other internal departments in a professional and timely manner.
  • Prepare and maintain documentation to support premium receipts, billing adjustments, reconciliations, refunds, and other accounts receivable transactions.
  • Assist with claim recoveries, subrogation receipts, returned payments, NSF items, and other miscellaneous receivable transactions as assigned.
  • Support agency commission-related adjustments or billing corrections that impact agent or policyholder receivable balances.
  • Assist with escheatment, unclaimed property, and stale-dated payment review as it relates to accounts receivable or premium refund activity.
  • Support other day-to-day accounting department functions and assist with special projects as assigned.

Requirements
Qualifications and Requirements
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong analytical and problem-solving skills with the ability to research and resolve payment discrepancies.
  • Exceptional attention to detail and a high degree of accuracy in processing financial transactions.
  • Strong organizational and time management skills with the ability to prioritize multiple deadlines.
  • Ability to work independently while contributing effectively as a member of the accounting team.
  • Proficient in reconciling accounts, researching variances, and maintaining accurate financial records.
  • Customer-focused with the ability to provide professional service to policyholders, agents, vendors, and internal business partners.
  • Ability to maintain confidentiality and handle sensitive financial information.
  • Proficiency in Microsoft Office, including intermediate to advanced Microsoft Excel skills.
  • Knowledge of insurance premium billing, direct bill and agency bill processes.
  • Familiarity with agency commission processing and premium adjustments.
  • Dependable high-speed internet access and a dedicated home office workspace.

Education, Training, and Experience
  • Two or more years of experience in accounts receivable, billing, cash application, banking operations, or general accounting.
  • Experience processing customer payments, performing account reconciliations, and researching payment discrepancies.
  • Experience with general ledger systems and accounting software.
  • Experience with policy administration systems, billing systems, or agency management systems is a plus.
  • Property and Casualty insurance experience or insurance accounting experience is a plus.
  • Associates or Bachelor's degree in Accounting, Finance, Business Administration, or a related field is a plus.

Midwest Family Mutual offers a competitive salary along with a comprehensive benefits package that includes:
  • Medical(HDHP)
  • Wellness Incentives
  • Dental
  • Vision (materials only plan)
  • Flexible Spending - Medical, Limited FSA (Dental/Vision), and Dependent Care
  • Employer paid Short Term Disability
  • Long Term Disability
  • Employer paid Life Insurance (2x annual salary) including dependent coverage
  • Employee and Dependent Life Insurance Plan Options
  • Accident, Hospital Indemnity and Critical Illness Plan Options
  • LifeLock Identity Protection Plan Options
  • Paid Time Off
  • Paid Holidays (nine per year)
  • Paid time off for CE
  • Education reimbursement
  • Eight hours of paid time off per year for volunteer work
  • Employer matching for employee 501c donations (limited)
  • Internet reimbursement

Retirement Benefits include:
  • 401K and Roth 401K with company match
  • Employer sponsored Defined Benefit Pension Plan