ZipRecruiter

Log In

1

Lock Keeper Jobs (NOW HIRING)

MBA CSi

National Customer Service

Topeka, KS · On-site

$16 - $21.25/hr

Support a Mission That Keeps America Moving Are you a customer service professional who thrives in ... In this role, you'll help manage the nationwide security lock and key program by supporting ...

previous page

Showing results 41-60

All JobsReal Estate JobsSecurity JobsSecurity Technician JobsLock Keeper Jobs

Lock Keeper information

See salary details

$12

$24

$35

How much do lock keeper jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for lock keeper in the United States is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.64 per hour, depending on experience, location, and employer.

What is a lock keeper?

A Lock Keeper is responsible for operating and maintaining canal or river locks to assist boats in safely passing through. Their duties include controlling water levels, opening and closing lock gates, and ensuring the lock operates efficiently. They may also provide advice to boaters, monitor for safety hazards, and conduct basic maintenance. Lock Keepers often work in all weather conditions and may be employed by waterways authorities or conservation organizations.

What are the typical daily responsibilities of a lock keeper?

As a Lock Keeper, your daily responsibilities include operating and maintaining lock gates, assisting with the safe passage of boats or barges, and monitoring water levels. You'll conduct routine inspections and minor repairs on mechanical systems, as well as record vessel movements and report any issues to management. Collaboration with other lock keepers, captains, and maintenance crews is common, especially during busy periods or emergencies. The role requires spending much of your time outdoors and being prepared for variable weather conditions. Staying vigilant and attentive ensures both efficiency and safety for all waterway users.

What are the key skills and qualifications needed to thrive in the lock keeper position, and why are they important?

To thrive as a Lock Keeper, you need strong mechanical aptitude, attention to detail, and a basic understanding of hydraulic and water management systems, often complemented by on-the-job training or vocational coursework. Familiarity with lock operation panels, maintenance tools, and safety procedures is essential for daily duties. Excellent communication, problem-solving skills, and the ability to stay calm under pressure are valued soft skills in this role. These competencies are vital to ensure safe, timely, and efficient passage of vessels and the proper functioning of the waterway system.

Do lock keepers get paid?

Lock keepers are typically paid employees who earn wages for maintaining and operating lock systems, often working full-time or part-time schedules. Their pay varies based on location, experience, and employer, and may include benefits such as health insurance and retirement plans.

How do you become a lock keeper?

To become a lock keeper, candidates typically need a high school diploma or equivalent and must undergo on-the-job training to learn operating procedures and safety protocols. Some positions may require knowledge of mechanical systems and the ability to work outdoors in varying weather conditions; certifications are generally not mandatory but can be beneficial.

What qualifications do lock keepers need?

Lock keepers typically need a high school diploma or equivalent and must have good communication and mechanical skills. Some positions may require knowledge of operating lock machinery and safety procedures, and certifications in first aid or safety can be beneficial.
More about Lock Keeper jobs

What cities are hiring for Lock Keeper jobs?

Cities with the most Lock Keeper job openings:

What states have the most Lock Keeper jobs?

States with the most job openings for Lock Keeper jobs include:

What job categories do people searching Lock Keeper jobs look for?

The top searched job categories for Lock Keeper jobs are:

Lock Keeper jobs near you
Infographic showing various Lock Keeper job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 3% Contract, and 2% Nights. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $50,573 per year, or $24.3 per hour.

National Customer Service

MBA CSi

Topeka, KS • On-site

$16 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Support a Mission That Keeps America Moving

Are you a customer service professional who thrives in a fast-paced environment, enjoys solving complex problems, and has exceptional attention to detail? If you're looking for a role where your work directly supports one of the nation's largest organizations, this is your opportunity.

MBA Consulting Services, Inc. (MBA CSi) is seeking a National Customer Service Specialist to provide dedicated onsite support for our customer, the United States Postal Service (USPS), at its Security Lock Operations Center in Topeka, Kansas.

In this role, you'll help manage the nationwide security lock and key program by supporting customer communications, processing orders, maintaining critical records, and serving as a Tier 2 resource for escalated customer inquiries. Your work will help ensure Postal facilities across the country receive the correct security products and support they need to operate safely and efficiently.

What You'll Do

As part of a collaborative three-person team, you will:

  • Serve as a trusted point of contact for USPS customers regarding Security Lock policies, ordering procedures, and program support.
  • Process and maintain lock and key orders while ensuring compliance with established policies and procedures.
  • Maintain electronic databases and hard-copy records related to security locks, keys, and combination changes.
  • Generate reports and analyze data to improve operational processes and customer service.
  • Update national communications regarding Security Lock systems, procedures, and ordering requirements.
  • Support policy implementation and provide guidance to customers using ordering applications and reporting tools.
  • Track key returns and maintain accurate inventory and historical records.
  • Collaborate with USPS stakeholders and cross-functional teams to ensure data accuracy and program integrity.
  • Participate in meetings and provide recommendations to improve Security Lock processes.
  • Provide Tier 2 Help Desk support by resolving escalated customer issues and assisting call center operations.
  • Document customer interactions using a call logging system.
What We're Looking For

We're looking for someone who enjoys multitasking, adapts quickly to changing priorities, and takes pride in delivering exceptional customer service.

Preferred Qualifications
  • Bachelor's degree preferred.
  • 2-4 years of experience in customer service, call center operations, help desk support, order management, or a similar customer-focused environment.
  • Advanced proficiency with:
    • Microsoft Excel
    • Microsoft Access
    • CSV file management
  • Working knowledge of Microsoft Teams.
  • Experience following established policies, procedures, and compliance requirements.
  • Public sector or government support experience is a plus.
What Makes You Successful

You are someone who:

  • Communicates professionally with customers at all levels.
  • Stays organized while managing multiple priorities.
  • Learns new systems quickly.
  • Pays close attention to detail.
  • Works well independently and as part of a collaborative team.
  • Remains calm and effective under pressure.
  • Takes initiative to solve problems before they become issues.
Position Details
  • Full-time, non-exempt position
  • 40 hours per week
  • 100% onsite at USPS Security Lock Operations
  • Location:
    500 Gary Ormsby Drive
    Topeka, KS
Additional Requirements
  • Ability to work Monday-Friday, 8:00 AM-5:30 PM CT.
  • Successfully pass a pre-employment background investigation and drug screening.
  • Must be eligible to obtain a Public Trust clearance.
Why Join MBA CSi?

At MBA Consulting Services, Inc., you'll join a company that supports some of the federal government's most important missions. For more than 20 years, we've partnered with agencies nationwide to deliver innovative IT, engineering, facilities management, and professional services solutions.

Headquartered in Chantilly, Virginia, MBA CSi employs nearly 400 professionals across 46 locations throughout the United States. Our success is built on integrity, collaboration, innovation, and a commitment to delivering quality solutions for our customers.

If you're ready to make an impact while building your career with a growing federal contractor, we'd love to hear from you.

MBA Consulting Services, Inc. is an Equal Opportunity/Affirmative Action Employer.

Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (Safe Harbor 401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development

Apply