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Del One Federal Jobs (NOW HIRING)

Murray 5G

Miembros del Equipo Bilingues

Rapid City, SD · On-site

$12.50 - $16.25/hr

Se prefiere de 1 a 2 años de experiencia en restaurantes o servicio al cliente, aunque no es ... Como parte de nuestro proceso de contratación, Five Guys participa en el programa federal E-Verify ...

Posted today

DEL Chevrolet

Body Shop Technician

Paoli, PA

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

Del Taco

Shift Manager

Port Charlotte, FL

$16/hr

Fresh Mex is currently hiring Shift Managers to join our Del Taco network! Our Shift Managers ... This rare combination is one of the many reasons that we are one of the leading brands in the fast ...

Del Taco

Shift Manager all day

Port Charlotte, FL · On-site

$15 - $17/hr

Fresh Mex is currently hiring Shift Managers to join our Del Taco network! Our Shift Managers ... This rare combination is one of the many reasons that we are one of the leading brands in the fast ...

DEL Chevrolet

Body Shop Technician

Paoli, PA · On-site

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

DEL Chevrolet

Body Shop Technician

Paoli, PA

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

DEL Chevrolet

Body Shop Technician

Paoli, PA · On-site

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

DEL Chevrolet

Body Shop Technician

Paoli, PA · On-site

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

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How much do del one federal jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for del one federal in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.28 per hour, depending on experience, location, and employer.

What are common responsibilities for employees at Del One Federal Credit Union, and how do teams typically collaborate?

At Del One Federal Credit Union, employees are often involved in a range of responsibilities such as assisting members with account inquiries, processing transactions, and providing financial education. Teams collaborate closely to ensure a high level of member service, often working together to resolve complex issues or support community outreach initiatives. The work environment emphasizes teamwork, communication, and a member-first attitude, with regular meetings to discuss goals and share updates. Collaboration between departments, such as lending, member services, and compliance, is key to delivering seamless service and maintaining operational efficiency.

What skills and qualifications are needed to thrive as a credit union member service representative at Del One Federal Credit Union?

To excel as a Member Service Representative at Del One Federal Credit Union, you need strong customer service skills, cash handling experience, and typically a high school diploma or equivalent. Familiarity with banking software, financial transaction systems, and compliance regulations is essential. Outstanding communication, attention to detail, and problem-solving abilities help build trust and resolve member inquiries efficiently. These skills ensure accurate transactions, excellent member experiences, and adherence to financial industry standards.

What is Del One Federal?

Del One Federal is a credit union based in Delaware that provides a range of financial services to its members, including savings accounts, checking accounts, loans, and credit cards. As a member-owned, not-for-profit financial institution, Del One Federal aims to serve individuals, families, and businesses in Delaware by offering competitive rates and personalized service. Membership is typically open to anyone who lives, works, worships, or attends school in Delaware, or is related to a current member. The credit union focuses on helping members achieve their financial goals through education, support, and convenient banking solutions.

What is the difference between Del One Federal vs Mortgage Loan Officer?

AspectDel One FederalMortgage Loan Officer
CredentialsFederal banking licenses, compliance trainingLoan origination licenses, certifications (e.g., NMLS)
Work EnvironmentBank branches, online banking platformsMortgage offices, client meetings, online
Employer & IndustryFinancial institutions, credit unionsMortgage lenders, banks
Search & Comparison IntentBank services, federal banking rolesMortgage lending, home loans

Del One Federal primarily focuses on banking services within a federal credit union setting, offering a range of financial products. Mortgage Loan Officers specialize in originating home loans, often working for banks or mortgage companies. While both roles involve financial expertise and client interaction, Del One Federal employees may handle broader banking services, whereas Mortgage Loan Officers focus specifically on mortgage products.

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What cities are hiring for Del One Federal jobs? Cities with the most Del One Federal job openings:
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What job categories do people searching Del One Federal jobs look for? The top searched job categories for Del One Federal jobs are:
Del One Federal jobs near you
Infographic showing various Del One Federal job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,530 per year, or $20.4 per hour.

Part Time - Contact Center Representative

Del-One Federal Credit Union

Dover, DE • On-site

$14 - $18.25/hr

Other

Posted 5 days ago

Job description

CREDIT UNION PROFILE:
Del-One Federal Credit Union (Del-One) is a member-owned, financial cooperative and has been a part of the community for over 65 years. Del-One strives to be the members' financial partner for life. Del-One staff work as member advocates; learning about their needs and wants and helping them to find ways to reach their financial goals. Del-One is more than just a full-service financial institution with branch locations throughout Delaware. It is an organization that also embraces the community it serves.
In addition to being Delaware's largest credit union, Del-One has been recognized as a "Top Workplace" and "Best Credit Union". Del-One is strategically positioned to deliver on the organization's brand promise of providing value to its membership through innovative product development and exceptional service. Del-One continues to create compelling career and professional development opportunities up and down the organization recognizing the success of the credit union is driven by the engagement and strength of the team.
POSITION PURPOSE:
Responsible for handling a variety of member service calls in a prompt, professional, and courteous manner. Demonstrate a proactive approach to anticipating and resolving member concerns with the goal of exceeding each member's expectations by addressing member questions and problems regarding a variety of products and services. Completes and maintains related reports, records, and files. Cross sells Credit Union products and services and supports all functions within the Contact Center, advising and advocating for broad needs and interests of Del-One members.
This position(s) will require Saturday shifts and will be working in-person at all times.
Requirements
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional completion of Contact Center representative functions.
  • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner.
  • Promptly receives member telephone questions and complaints in a professional manner and understanding how members engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life.
  • Actively and professionally cross sells Credit Union services.
  • Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to Contact Center Shift Supervisor, Contact Center Lead and Contact Center Manager.
  • Provides general information to members on Credit Union policies, procedures, and programs; assist members with any issues, questions, problems, or complaints they may have.
  • Performs routine accounts transactions such as, but not limited to, transfers, loan payments, check requests, etc.
  • Maintains and projects the Credit Union's professional reputation and commitment to member service.
  • Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with coworkers and with management.
  • Assists Contact Center personnel as required.
  • Keeps supervisor informed of area activities and significant problems.
  • Completes required documents, reports and records accurately and promptly.
  • Attends and participates in meetings as required.
Assumes responsibility for related duties as required or assigned
  • Assists other departments as necessary.
  • Assists in verifying accounts and other member correspondence.
  • Keeps work area clean, secure, and well maintained.
PERFORMANCE MEASUREMENTS
  • Contact Center representative functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
  • Good business relations exist with members. Member problems and complaints are promptly and professionally addressed and resolved.
  • Accurate and complete information about Credit Union products and services is provided to members.
  • Good working relationships and coordination exist with coworkers and with management. Appropriate assistance is provided to Contact Center staff as needed. Supervisor is informed of activities.
  • Required documents, reports, and records are accurate, complete, and timely.
  • The Credit Union's professional reputation is conveyed and maintained.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent
Required Knowledge:
  • General knowledge of Credit Union products, policies, and procedures
  • Basic understanding of loans, payment processes, and interest rates
Experience Required: At least 1 year of experience in contact center environment; preferably in a financial institution
Skills/Abilities:
  • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our members' financial lives.
  • Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex member problems through creative solutions.
  • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule.
  • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends.
  • Communicates effectively and confidently with all members to make their financial lives better.
  • Has the ability to engage with members - begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections.
  • Ability to use a personal computer and related software applications including Microsoft Word or Excel
  • Basic mathematical skills
  • Ability to manage multiple tasks simultaneously
  • Attention to detail
PHYSICAL ACTIVITIES AND REQUIREMENTS OF POSITION
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly
Average Hearing: Able to hear average or normal conversations and receive ordinary information
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery
Physical Strength: Sedentary work; sitting most of the time; exerts up to 10 lbs. of force occasionally
WORKING CONDITIONS
None: No hazardous or significantly unpleasant conditions
MENTAL ACTIVITIES AND REQUIREMENTS OF POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables
MATHEMATICS ABILITY: Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; the four basic arithmetic operations with money; and to use decimals to compute ratios and percent
LANGUAGE ABILITY:
  • Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation
  • Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
  • Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary.

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