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Del One Federal Jobs (NOW HIRING)

Teller

Smyrna, DE

$14 - $17.50/hr

Description CREDIT UNION PROFILE Del-One Federal Credit Union (Del-One) is a member-owned, financial cooperative and has been a part of the community for over 65 years. Del-One strives to be the ...

Teller

Smyrna, DE ยท On-site

$14 - $17.50/hr

CREDIT UNION PROFILE Del-One Federal Credit Union (Del-One) is a member-owned, financial cooperative and has been a part of the community for over 65 years. Del-One strives to be the members ...

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Fresh Mex is currently hiring Shift Managers to join our Del Taco network! Our Shift Managers ... This rare combination is one of the many reasons that we are one of the leading brands in the fast ...

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

Fresh Mex is currently hiring Shift Managers to join our Del Taco network! Our Shift Managers ... This rare combination is one of the many reasons that we are one of the leading brands in the fast ...

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

About Us: Joining Del Auto Group means becoming part of a collaborative family where your ... Group Life & AD&D Insurance * 401(k) starts January or July following a year of employment * 1 Week ...

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Del One Federal information

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How much do del one federal jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for del one federal in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.28 per hour, depending on experience, location, and employer.

What are some common responsibilities for employees working at Del One Federal Credit Union, and how do teams typically collaborate?

At Del One Federal Credit Union, employees are often involved in a range of responsibilities such as assisting members with account inquiries, processing transactions, and providing financial education. Teams collaborate closely to ensure a high level of member service, often working together to resolve complex issues or support community outreach initiatives. The work environment emphasizes teamwork, communication, and a member-first attitude, with regular meetings to discuss goals and share updates. Collaboration between departments, such as lending, member services, and compliance, is key to delivering seamless service and maintaining operational efficiency.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative at Del One Federal Credit Union, and why are they important?

To excel as a Member Service Representative at Del One Federal Credit Union, you need strong customer service skills, cash handling experience, and typically a high school diploma or equivalent. Familiarity with banking software, financial transaction systems, and compliance regulations is essential. Outstanding communication, attention to detail, and problem-solving abilities help build trust and resolve member inquiries efficiently. These skills ensure accurate transactions, excellent member experiences, and adherence to financial industry standards.

Is working for the Federal Reserve a good job?

Working for the Federal Reserve as a staff member offers stable employment, competitive salaries, and comprehensive benefits. Employees often work in a professional environment with opportunities for career advancement and require knowledge of finance, economics, or related fields.

What is Del One Federal?

Del One Federal is a credit union based in Delaware that provides a range of financial services to its members, including savings accounts, checking accounts, loans, and credit cards. As a member-owned, not-for-profit financial institution, Del One Federal aims to serve individuals, families, and businesses in Delaware by offering competitive rates and personalized service. Membership is typically open to anyone who lives, works, worships, or attends school in Delaware, or is related to a current member. The credit union focuses on helping members achieve their financial goals through education, support, and convenient banking solutions.

What are some federal government jobs?

Federal government jobs include roles such as administrative officers, analysts, law enforcement officers, and healthcare professionals. These positions often require security clearances, relevant certifications, and adherence to federal employment standards, with opportunities across various agencies and departments.

Are credit unions safer than banks?

As a financial professional, I can say that credit unions are generally considered as safe as banks because they are insured by the National Credit Union Administration (NCUA), which provides similar protection to the FDIC insurance for banks. Both types of institutions are regulated and required to follow strict security standards to protect members' deposits. However, the safety of individual accounts depends on the institution's financial health and insurance coverage limits.

What is the largest credit union in Delaware?

Del-One Federal Credit Union is the largest credit union in Delaware, serving thousands of members with a range of financial services. As a prominent financial institution in the state, it offers competitive savings and loan products, and employment opportunities often include customer service, lending, and administrative roles.

What is the difference between Del One Federal vs Mortgage Loan Officer?

AspectDel One FederalMortgage Loan Officer
CredentialsFederal banking licenses, compliance trainingLoan origination licenses, certifications (e.g., NMLS)
Work EnvironmentBank branches, online banking platformsMortgage offices, client meetings, online
Employer & IndustryFinancial institutions, credit unionsMortgage lenders, banks
Search & Comparison IntentBank services, federal banking rolesMortgage lending, home loans

Del One Federal primarily focuses on banking services within a federal credit union setting, offering a range of financial products. Mortgage Loan Officers specialize in originating home loans, often working for banks or mortgage companies. While both roles involve financial expertise and client interaction, Del One Federal employees may handle broader banking services, whereas Mortgage Loan Officers focus specifically on mortgage products.

More about Del One Federal jobs
What cities are hiring for Del One Federal jobs? Cities with the most Del One Federal job openings:
What states have the most Del One Federal jobs? States with the most job openings for Del One Federal jobs include:
Infographic showing various Del One Federal job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 14% Full Time, 3% Part Time, 7% Temporary, and 73% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,530 per year, or $20.4 per hour.
Service Desk Technician I

Service Desk Technician I

Del-One Federal Credit Union

Dover, DE โ€ข On-site

Full-time

Posted 5 days ago


Job description

COMPANY PROFILE
Del-One Federal Credit Union (Del-One) is a member-owned, financial cooperative and has been a part of the community for over 65 years. Del-One strives to be the members' financial partner for life. Del-One staff work as member advocates; learning about their needs and wants and helping them to find ways to reach their financial goals. Del-One is more than just a full-service financial institution with over 16 branch locations throughout Delaware. It is an organization that also embraces the community it serves.
In addition to being Delaware's largest credit union, Del-One has been recognized as a "Top Workplace" and "Best Credit Union" for consecutive years. Del-One is strategically positioned to deliver on the organization's brand promise of providing value to its membership through innovative product development and exceptional service. Del-One continues to create compelling career and professional development opportunities up and down the organization recognizing the success of the credit union is driven by the engagement and strength of the team.
POSITION PURPOSE
This is a frontline support role that represents the technology group at all levels across the organization. Provide first level support and troubleshooting of internet, LAN, PC, and credit union core software applications and hardware set-up. More complex issues will be escalated to the next level in the support area.
This position is an onsite position requiring in office hours. This is not a remote position.
Requirements
ESSENTIAL FUNCTIONS AND BASIC DUTIES
  • Provides technical support related to the credit union's core processing system and related ancillary applications to all credit union teammates.
  • Document problems and correspondence accurately within helpdesk software.
  • Assists the Helpdesk Lead with tasks related to Del-One's technical infrastructure.
  • Assists Del-One project managers implementation of in-house and hosted systems.
  • Assists with application enhancements including release loads, software upgrades, and user acceptance testing.
  • Adheres to Del-One's Change Management process for all changes.
  • Assumes responsibility for performing timely and effective user support services via credit union helpdesk software.
  • Provides back-up support to other Information Technology staff when necessary
  • Remains knowledgeable of operations and the computer systems within various departments to provide comprehensive user support in resolving problems and answering questions associated with any system or core competent.
  • Ensures confidentiality of all information which includes securing negotiables and confidential records.
  • Adheres to credit union defined helpdesk service level agreements (SLA's)
  • Must provide 24-hour on-call support as scheduled.
  • Assumes responsibility for establishing and maintaining professional working relationships with members, vendors, and outside contacts.
  • Promotes goodwill and a positive image of the Credit Union and the Information Technology team.
  • Attends meetings as required.
  • Ensures that work area is clean, secure, and well maintained.
  • Updates technical skills as required through ongoing training and professional development.
  • Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.

PERFORMANCE MEASUREMENTS
  • Tasks are completed effectively and timely. Problems are readily identified and resolved in a timely manner.
  • Assigned tasks and functions are completed in accordance with established standards, policies, and procedures.
  • Good working relations exist with users. Promptly addresses concerns and resolves problems.
  • Required reports and documentation are complete and current.
  • Management is appropriately informed of area activities and of any significant or recurring problems.
  • Good working relations exist with Information Technology personnel.
  • Required statements, reports, and documents are generated accurately and timely.

QUALIFICATIONS
EDUCATION/CERTIFICATION: Associate degree in a technology related field or comparable knowledge through a certification program or experience. Preferred certificates include CompTIA A+, Network+, and Security+, or Certified Information Systems Security Professional (CISSP),
REQUIRED KNOWLEDGE:
  • Proven experience in a helpdesk environment.
  • Excellent problem-solving and analytical skills.
  • Outstanding communication and interpersonal abilities.

EXPERIENCE REQUIRED: One or more years of experience in a helpdesk, technology, or credit union support role preferred
SKILLS/ABILITIES:
Able to work well independently
Good problem-solving skills
Ability to communicate effectively in financial and data processing terminology
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information
REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and fingers
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery
PHYSICAL STRENGTH:
  • Ability to lift, carry, and move computer equipment (desktops, monitors, printers, UPS units) typically up to 35-50 lbs.
  • Ability to bend, crouch, kneel, and reach to install or access equipment under desks, in network closets, or in low/high locations.
  • Ability to stand or sit for extended periods while performing troubleshooting or hardware work.
  • Ability to push or pull equipment carts when transporting multiple devices.
  • Ability to climb short ladders or step stools to access cabling, equipment shelves, or wall-mounted devices.

WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY:
Ability to deal with a variety of variables under only limited standardization
Able to interpret various instructions
MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and precents, and to draw and interpret graphs
LANGUAGE ABILITY:
  • Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias
  • Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar
  • Ability to communicate distinctly with appropriate pauses and emphasis; correct punctuation (or sign equivalent); and variation in word order using present, perfect, and future tenses