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Live Operations Jobs in Arizona (NOW HIRING)

TicketManager

$20 - $22/hr

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences ... Built at the intersection of live events, technology, and enterprise operations, TicketManager ...

Basata

Partner Operations Manager

Tempe, AZ · On-site

Partner Operations Manager Full-Time | Tempe, AZ About Basata At Basata, we're rethinking the way ... Equip Growth Partners with what they need on a live account - product configuration, open issues ...

New

ASM Global

Regional Chef | Live Nation West

Phoenix, AZ · Remote

$105/hr

Must be able to gain respect and credibility to influence operations personnel and enforce standards. Excellent verbal and written communication skills. Expert knowledge of HACCP and Food Safety ...

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Live Operations information

What is live operations?

Live Operations, often called 'Live Ops', refer to the ongoing management, support, and enhancement of a live digital product or service, such as a video game or mobile app, after its initial launch. Live Ops teams are responsible for delivering updates, handling in-game events, resolving technical issues, and engaging with users to keep the experience fresh and enjoyable. Their work helps maximize user retention and revenue by responding to real-time data and player feedback.

What are the key skills and qualifications needed to thrive as a live operations professional?

To thrive as a Live Operations professional, you need strong problem-solving abilities, analytical thinking, and a solid understanding of online systems, often supported by experience in game operations or real-time service management. Familiarity with monitoring tools, incident management platforms, and sometimes scripting languages or SQL is typically required. Excellent communication, teamwork, and the ability to stay calm under pressure are vital soft skills in this role. These skills and qualities are crucial for maintaining service stability, quickly resolving incidents, and ensuring a seamless user experience in live environments.

What are some common challenges faced by professionals in live operations roles, and how can they be addressed?

Live Operations professionals often encounter challenges such as managing unexpected technical issues, coordinating real-time responses, and balancing player satisfaction with business goals. These roles require quick problem-solving, effective communication with cross-functional teams (like customer support, engineering, and product management), and the ability to remain calm under pressure. Staying proactive with monitoring tools, maintaining clear escalation protocols, and regularly updating documentation can help address these challenges and ensure smooth live service experiences.

What is a live operations job?

A live operations job involves managing and supporting live services, platforms, or products to ensure smooth functioning and user experience. It includes tasks such as monitoring systems, troubleshooting issues, coordinating updates, and analyzing performance metrics, often requiring skills in communication, problem-solving, and familiarity with tools like dashboards and incident management systems.

What are the most commonly searched types of Live Operations jobs in Arizona?

The most popular types of Live Operations jobs in Arizona are:

What are popular job titles related to Live Operations jobs in Arizona?

For Live Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Live Operations jobs in Arizona look for?

The top searched job categories for Live Operations jobs in Arizona are:

Live Operations jobs near you
Infographic showing various Live Operations job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 11% Part Time, 4% Contract, and 4% Nights. Highlights an 96% In-person, and 4% Remote job distribution.

Coordinator, Ticket Operations and Fulfillment

TicketManager

Mesa, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Live events are fun. 
Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.
Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization.
Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.
TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.
We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.
Why Work at TicketManager
At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.
If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.
The Role
The Coordinator, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end‑to‑end configuration, maintenance, and quality assurance of ticket inventory, ensuring compliance with customer requirements and seamless delivery across digital and physical inventory. Through proactive management of complex, high‑volume ticket requests, precise inventory maintenance, and consistent adherence to SLA commitments, this role helps reduce customer effort and ensures reliable, efficient ticket delivery.
Responsibilities:
  • Execute accurate ticket setup and fulfillment to support customer needs
  • Respond to ticket‑related fulfillment inquiries while meeting service‑level expectations
  • Build and maintain ticket inventory for events, packages, and large‑scale builds
  • Ensure ticket data accuracy, compliance, and quality prior to delivery
  • Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery
  • Partner with internal teams to support new account setups and high‑volume ticket projects
  • Collaborate across teams to support efficient fulfillment operations and continuous improvement
  • Maintain organized fulfillment processes and documentation
Desired Skills and Experience:  
  • Bachelor’s Degree Required
  • 1+ year of related work experience
  • Previous Box Office/Ticketing experience a plus
  • Excellent communication skills, both oral and written
  • Process-driven, creative thinker with a proven ability to articulate, and implement innovative solutions
  • Experience in box office, ticketing, or event fulfillment is a plus
  • Must have exceptional follow-through, possessing a high level of attention to detail
  • Proven ability to manage multiple projects and deliver work on time
  • Experience with Outlook and Excel
  • Comfortable learning new software programs
  • Demonstrates high ethical standards, accountability, and integrity in all work
TicketManager Highlights:
  • Location: Mesa, Arizona
  • Compensation: $19 - $21 per hour & Bonus Eligibility
  • Reports to: Director of Ticket Operations & Fulfillment
  • Work Expectations: Role is In-Office, Monday-Friday
  • Retirement: 401(k) & Company Match
  • Health Benefits: Medical, Dental, Vision & Chiropractic
  • Time Off: Unlimited PTO
  • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.
  • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering
  • Perks: Fun, collaborative, in-office culture with weekly catered breakfast and big company perks with the autonomy of a high-growth startup.
  • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal
  • 4.5 out of 5 Glassdoor rating
  • Used by over 4,000 globally known companies including ~15% of the Fortune 500

 

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