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Live Operations Manager Jobs in Quebec (NOW HIRING)

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Key Responsibilities * Lead the day-to-day operations of the Montreal office. * Manage ... Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought ...

KNAPP

Manager Site Operations

Varennes, QC · On-site

We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 ... You are responsible for developing a budget with the Director RBS Operations and then managing that ...

Ubisoft

Associate Monetization Director

Montreal, QC · On-site

Live Operations: - Own MTX pipeline (planning to integration) and manage direct reports. - Drive annual MTX planning and per-update offer strategy. - Oversee store operations, reporting, and ...

Amgen

Sr Mgr Local Study Operations

Quebec, QC · On-site

... help people live longer, fuller happier lives. Our award-winning culture is collaborative ... In this role, you will lead the skill development of Local Study Operations Managers (LSOM ...

Ubisoft

Senior 3D Programmer

Montreal, QC

... live-operations mindset focused on stability, performance, security, and maintainability ... debt management. Qualifications What You Bring * An undergraduate degree in Computer Science ...

Greyspring

Live-in Concierge

Montreal, QC · On-site

About GMR Real Estate GMR Real Estate is a property management company focused on residential ... As a relatively young and evolving organization, we are continuously improving our operations ...

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Live Operations Manager information

What does a live operations manager do?

A Live Operations Manager is responsible for overseeing and optimizing the ongoing performance and user experience of a live product or service, such as an online game, app, or digital platform. Their duties often include monitoring real-time data, managing in-game events or content updates, responding to user feedback, and collaborating with development, marketing, and customer support teams. The goal is to ensure the product runs smoothly, remains engaging, and meets business objectives. Live Operations Managers play a crucial role in retaining users and driving revenue through continuous improvement and timely interventions.

What are the key skills and qualifications needed to thrive as a live operations manager?

To thrive as a Live Operations Manager, you need strong analytical skills, project management experience, and a background in business or computer science. Familiarity with real-time monitoring tools, incident management systems, and platforms like Jira or Tableau is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills in this role. These qualities are crucial for ensuring smooth live service delivery, quickly resolving issues, and maintaining a high-quality user experience.

What are some common challenges faced by live operations managers, and how can candidates prepare to address them?

Live Operations Managers often face the challenge of balancing real-time issue resolution with longer-term process improvements. They must respond quickly to unexpected incidents, manage cross-functional communication under pressure, and ensure service levels are consistently met. To prepare, candidates should develop strong crisis management skills, stay updated on best practices in incident response, and build effective relationships with both technical and non-technical teams. Proactive organization and the ability to remain calm under pressure are key to thriving in this dynamic role.

What is the difference between Live Operations Manager vs Live Event Coordinator?

AspectLive Operations ManagerLive Event Coordinator
Required CredentialsExperience in operations, project management, and industry-specific knowledgeEvent planning experience, organizational skills, and sometimes certifications in event management
Work EnvironmentCorporate or gaming industry settings, overseeing live events and operationsEvent venues, conferences, or festivals, managing event logistics
Employer & Industry UsageTech companies, gaming firms, live broadcastingEvent planning companies, corporate event teams, entertainment industry
Search & Comparison IntentUnderstanding operational roles in live settingsPlanning and executing live events

The Live Operations Manager focuses on overseeing the entire live operations process, ensuring smooth execution and managing teams. In contrast, the Live Event Coordinator handles the logistics and coordination of specific events. Both roles require organizational skills, but the Operations Manager typically has broader responsibilities across multiple events or platforms.

What is a live operations manager job description?

A live operations manager oversees the real-time functioning of digital platforms, games, or live services, ensuring smooth user experiences and resolving issues promptly. They coordinate cross-functional teams, monitor performance metrics, and implement updates or fixes using tools like analytics software and communication platforms. Strong problem-solving, communication skills, and knowledge of operational processes are essential for this role.

What are popular job titles related to Live Operations Manager jobs in Quebec?

For Live Operations Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Live Operations Manager jobs in Quebec look for?

The top searched job categories for Live Operations Manager jobs in Quebec are:

What cities in Quebec are hiring for Live Operations Manager jobs?

Cities in Quebec with the most Live Operations Manager job openings:

Live Operations Manager jobs near you
Infographic showing various Live Operations Manager job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Release Manager - Dead By Daylight | Responsable du Deploiement - Dead By Daylight

Behaviour Interactive

Montreal, QC • On-site

Full-time

Posted 15 days ago

Job description

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We're a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK-North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

Are you ready to help bring one of the world's most iconic live service horror games to millions of players? We're currently seeking a Release Manager to join the Dead by Daylight team.
As a Release Manager, you will play a critical role in coordinating the certification and release process for Dead by Daylight across multiple platforms. Working closely with Producers, Associate Producers, Marketing, Brand, Live Operations, and external first-party partners, you will ensure that submissions are delivered on time and meet platform requirements. You will help drive submission planning, certification activities, stakeholder communication, and process improvements while maintaining a high level of accuracy and organization in a fast-paced live service environment.
In this role you will :
  • Coordinate the submission and certification process for chapters, DLCs, game updates, and other content releases across multiple platforms, ensuring all requirements and deadlines are met.
  • Partner closely with Producers and Associate Producers to create release plans, track milestones, manage risks, and communicate release status to stakeholders.
  • Act as the primary point of contact with first-party partners for submission-related topics, managing communications and helping resolve certification issues when needed.
  • Oversee platform-specific deliverables, submission requirements, and release documentation while maintaining clear visibility on release readiness.
  • Collaborate with Producers, Associate Producers, Marketing, Brand, Live Operations, to support release planning, chapter and DLCs launches, pricing, regional availability, and launch activities.
  • Contribute to the creation, documentation, and continuous improvement of release management processes and best practices.
What we're looking for:
  • 5+ years of experience in Release Management, Production, Project Coordination, Live Operations, or a related role within the video game or software industry.
  • Experience supporting software, game, DLC, or content releases through structured delivery and certification processes; experience shipping a game is strongly preferred.
  • Knowledge of first-party platforms and submission tools such as Steamworks, Microsoft Partner Center, PlayStation DevNet/FQAWeb, Nintendo portals, or Epic Online Services.
  • Experience working with collaboration and project management tools such as Jira, Confluence, Azure DevOps, SharePoint, Miro, and Microsoft 365.
  • Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously in a fast-paced live service environment.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively with internal teams and external partners.
Dans ce role tu devras :
  • Coordonner le processus de soumission et de certification des chapitres, DLC, mises a jour de jeu et autres lancements de contenu sur plusieurs plateformes, en veillant au respect de toutes les exigences et echeances ;
  • Collaborer etroitement avec les producteurtrices et producteurtrices associees afin d'elaborer les plans de lancement, suivre les jalons, gerer les risques et communiquer l'etat d'avancement des sorties aux parties prenantes ;
  • Agir comme principale point de contact aupres des partenaires plateformes pour tous les sujets lies aux soumissions, en gerant les communications et en contribuant a la resolution des enjeux de certification lorsque necessaire ;
  • Superviser les livrables propres aux differentes plateformes, les exigences de soumission et la documentation de lancement, tout en maintenant une visibilite claire sur l'etat de preparation des sorties ;
  • Collaborer avec les producteurtrices, producteurtrices associees, les equipes Marketing, Marque et Operations Live afin de soutenir la planification des sorties, les lancements de chapitres et de DLC, la tarification, la disponibilite regionale et les activites de lancement ;
  • Contribuer a la creation, a la documentation et a l'amelioration continue des processus et des meilleures pratiques en gestion des lancements.
Ce que nous recherchons:
  • Plus de 5 ans d'experience en gestion des lancements (Release Management), production, coordination de projets, operations Live ou dans un role connexe au sein de l'industrie du jeu video ou du logiciel ;
  • Experience dans l'accompagnement de lancements de logiciels, de jeux, de DLC ou de contenu a travers des processus structures de livraison et de certification ; avoir contribue a la livraison d'un jeu est un atout majeur ;
  • Connaissance des plateformes partenaires et des outils de soumission tels que Steamworks, Microsoft Partner Center, PlayStation DevNet/FQAWeb, les portails Nintendo ou Epic Online Services ;
  • Experience avec des outils de collaboration et de gestion de projet tels que Jira, Confluence, Azure DevOps, SharePoint, Miro et Microsoft 365 ;
  • Excellentes aptitudes organisationnelles, grand souci du detail et capacite a gerer plusieurs priorites simultanement dans un environnement de service en direct (live service) en constante evolution ;
  • Solides competences en communication et en gestion des parties prenantes, avec la capacite de collaborer efficacement avec des equipes internes et des partenaires externes.

Es-tu prete a contribuer au succes de l'un des jeux d'horreur en service continu les plus emblematiques au monde aupres de millions de joueurs ? Nous sommes actuellement a la recherche d'une Responsable du Deploiement pour rejoindre l'equipe de Dead by Daylight.

En tant que Responsable du Deploiement, tu joueras un role cle dans la coordination des processus de certification et de mise en marche de Dead by Daylight sur de multiples plateformes. En etroite collaboration avec les producteurs, producteurs associes, les equipes Marketing, Marque, Operations Live ainsi que les partenaires plateformes externes, tu veilleras a ce que chaque soumission soit livree dans les delais et respecte les exigences des differentes plateformes.

Tu contribueras a la planification des soumissions, aux activites de certification, a la communication avec les parties prenantes ainsi qu'a l'amelioration continue des processus, tout en maintenant un haut niveau de rigueur, de precision et d'organisation dans un environnement de service en direct


Prete a plonger dans le monde du developpement de jeux video a la pointe de la technologie ? Base a Montreal, Behaviour Interactif est un acteur majeur de l'industrie du jeu, creant des experiences inoubliables sur PC, console et mobile. On est un studio independant dynamique avec plus de 1200 employes passionnes, et on a des studios a Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) et au Royaume-Uni (Behaviour UK-North & South). On se concentre sur deux grands axes : les Services et les Jeux Originaux. Notre equipe Services collabore avec des geants du jeu et du divertissement comme Disney, Sony, Activision et Nintendo, en offrant un developpement sur commande de premier choix et en innovant dans le divertissement immersif en lieu fixe (LBE). Pendant ce temps, notre unite Jeux Originaux repousse les limites de notre creativite avec nos IPs emblematiques, comme le fameux Dead by Daylight. Rejoins-nous et fais partie de l'avenir du divertissement interactif !

Chez Behaviour Interactif, on croit en l'equite des chances pour tout le monde et on celebre la diversite des personnes, des perspectives et des idees. C'est donc important pour nous de travailler avec des talents qui proviennent de tous les horizons, et ce, independamment de leur age, sexe, ethnicite, couleur, origine ethnique ou nationale, religion, orientation sexuelle, identite de genre, statut familial, handicap ou toute autre caracteristique protegee par les lois applicables. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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