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Linux Support Jobs in Raleigh, NC (NOW HIRING)

Itron, Inc

L3 Application Support Engineer

Raleigh, NC · Hybrid

... Linux environments; scripting experience is a plus * 2+ years of experience supporting Javabased applications * 2+ years of experience with client/server architectures and relational databases ...

Extreme Networks

Technical Support Engineer

Raleigh, NC · On-site

... Linux/UNIX • Ability to utilize the scientific method to solve problems • Active Cisco Certified Network Professional (CCNP) • Experience delivering customer support through Salesforce.com ...

Extreme Networks

Technical Support Engineer

Raleigh, NC · On-site

... Linux/UNIX · Ability to utilize the scientific method to solve problems · Active Cisco Certified Network Professional (CCNP) · Experience delivering customer support through Salesforce.com ...

HedgeServ

Sr. Application Support Engineer

Raleigh, NC · Hybrid

HedgeServ supports employees through a variety of offerings, including remote and hybrid working ... Strong proficiency with Linux, shell scripting, SQL, Python and log analysis. * Experience with ELK ...

AGBO

Senior Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game ... Troubleshoot applications in PC / Mac / Linux environments: Office 365 suite, Adobe Suite, Zoom ...

AGBO Films LLC

Senior Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game ... Troubleshoot applications in PC / Mac / Linux environments: Office 365 suite, Adobe Suite, Zoom ...

AGBO

Senior Support Technician

Raleigh, NC

$21 - $28.75/hr

As a Senior Support Technician, you will be a central part of the IT team that supports video game ... Troubleshoot applications in PC / Mac / Linux environments: Office 365 suite, Adobe Suite, Zoom ...

Jobsbridge

Cloudera Hadoop Admin

Cary, NC

... and supporting Linux operating systems and hardware System administration and programming skills such as storage capacity management, performance tuning Setup, configuration and management of ...

Gluware, Inc

Customer Support Engineer

Raleigh, NC · On-site

$100K - $120K/yr

Job Summary Gluware is hiring a Support Engineer! We are looking for someone comfortable ... Strong working knowledge of various IT concepts (networking, virtualization, Linux, scripting ...

Gluware, Inc.

Customer Support Engineer

Raleigh, NC · Remote

You'll collaborate to deliver support solutions to Gluware's enterprise customers using our market ... Strong working knowledge of various IT concepts (networking, virtualization, Linux, scripting ...

SAS

Senior Cloud Technical Lead

Cary, NC · On-site +1

... Linux supporting enterprise class applications. * Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. * Equivalent combination of related ...

Gluware, Inc

Customer Support Engineer

Raleigh, NC · On-site

Job Summary Gluware is hiring a Support Engineer! We are looking for someone comfortable ... Strong working knowledge of various IT concepts (networking, virtualization, Linux, scripting ...

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All JobsLinux Support JobsLinux Support Jobs in Raleigh, NC

Linux Support information

See Raleigh, NC salary details

$68.5K

$144.6K

$168.2K

How much do linux support jobs pay per year?

As of Jun 22, 2026, the average yearly pay for linux support in Raleigh, NC is $144,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $148,200.00 and $162,800.00 per year, depending on experience, location, and employer.

What is a Linux Support specialist?

A Linux Support specialist is an IT professional who provides assistance, troubleshooting, and maintenance for systems running the Linux operating system. They help users resolve technical issues, install and configure software, perform system updates, and ensure system security and stability. Linux Support specialists are often responsible for monitoring system performance, managing user accounts, and supporting servers in business environments.

What are the key skills and qualifications needed to thrive as a Linux Support specialist, and why are they important?

To thrive as a Linux Support specialist, you need solid knowledge of Linux operating systems, shell scripting, troubleshooting, and a relevant degree or certifications like CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA). Familiarity with command-line interfaces, ticketing systems, and remote management tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving issues and assisting users of varying technical backgrounds. These competencies are crucial for ensuring reliable system performance, minimizing downtime, and delivering high-quality technical support.

How much do Linux jobs pay?

Linux support jobs typically offer salaries ranging from $50,000 to $90,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with skills in scripting, troubleshooting, and system administration can earn higher wages.

What is the difference between Linux Support vs System Administrator?

AspectLinux SupportSystem Administrator
CertificationsLinux+, LPIC, CompTIA Server+CompTIA Server+, Microsoft Certified, Linux certifications
Work EnvironmentData centers, IT support teams, help desksServer rooms, network operations centers, enterprise IT
ResponsibilitiesInstalling, troubleshooting Linux systems, user supportManaging entire IT infrastructure, network, servers, security
Industry UsageTech companies, hosting providers, support servicesLarge enterprises, government agencies, corporations

Linux Support focuses on assisting users with Linux systems, troubleshooting issues, and providing technical support. System Administrators have broader responsibilities, managing entire IT environments, including networks, servers, and security. While Linux Support roles often require Linux-specific certifications, System Administrators may hold a wider range of credentials. Both roles are essential in IT, but System Administrators typically oversee more comprehensive infrastructure management.

What are some common challenges faced by Linux Support professionals, and how can they be managed effectively?

Linux Support professionals often encounter challenges such as troubleshooting diverse system configurations, managing time-sensitive incidents, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest distributions and open-source tools is essential, as environments can change rapidly. Effective communication and strong documentation skills help in collaborating with developers, system administrators, and end-users. Proactive learning and leveraging community resources can also make problem-solving more efficient and less stressful.

What jobs can I get with a Linux certification?

A Linux certification can qualify you for roles such as Linux System Administrator, Linux Support Specialist, DevOps Engineer, or Network Administrator. These positions typically require knowledge of Linux operating systems, scripting, and related tools, and often involve managing servers, troubleshooting issues, and ensuring system security.

What jobs can I do with Linux?

Jobs with Linux include roles such as Linux system administrator, support engineer, DevOps engineer, and network administrator. These positions typically require knowledge of Linux operating systems, scripting skills, and familiarity with tools like Bash, SSH, and configuration management software.

What Linux skills are in demand?

Linux support roles require skills in system administration, including proficiency with command-line tools, scripting (e.g., Bash, Python), and understanding of networking, security, and troubleshooting. Familiarity with Linux distributions like Ubuntu, CentOS, or Red Hat, along with certifications such as CompTIA Linux+ or RHCSA, can enhance job prospects.
What are popular job titles related to Linux Support jobs in Raleigh, NC? For Linux Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Linux Support jobs in Raleigh, NC look for? The top searched job categories for Linux Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Linux Support jobs? Cities near Raleigh, NC with the most Linux Support job openings:
Linux Support jobs near you

Technical Support Engineer

Extreme Networks

Raleigh, NC

Full-time

Posted 17 days ago

Job description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there's no better time to join the Extreme team.

Ideal work hours: 12pm - 8pm EST
 
A technical support engineer (TSE) is a key member to Extreme Networks service organization. A TSE is primarily responsible to delight our customers with excellent technical support and customer service skills. Additionally, the TSE is the first point of contact for the customer, with a mission to assist and guide their experience.
The ideal candidates will have NOC and/or TAC experience, outstanding customer skills, and a very strong desire to learn and develop technically. Strong working knowledge in networking technologies is a plus.
 
Responsibilities include:
       Provide technical support for all Extreme products
       Handle service requests (via phone, e-mail, and web) from external and internal customers
       Manage service requests through research, problem solving, replication, and escalation
       Update information repositories and knowledge base
       Assist customers with basic network configuration and product information
       Drive for continuous learning, results orientation, and teamwork
       Weekends and some travel (5%) required
 
Technical Skills Requested:
       Able to troubleshoot networking problems and deliver solutions with a high level of customer satisfaction
       General knowledge of Ethernet, LAN/MAN/WAN networks
       Basic knowledge of the TCP/IP protocol
       1 year experience working directly with customers in any industry
       Knowledge in Windows and Linux/UNIX
       Ability to utilize the scientific method to solve problems
       Active Cisco Certified Network Professional (CCNP)
       Experience delivering customer support through Salesforce.com's Service Cloud
       Experience developing KB solutions via a Knowledge-Centered Support (KCS) methodology
       Ability to deliver technical support via social-collaboration
 
Technical Skills Preferred:
       ENA, ENS, CCNA, CWNA or similar Technical Level of Certification
       1 year experience working in a Call Center or Service Center
       General knowledge of any routing protocols concepts such as RIP, OSPF & BGP
       General knowledge of Wireless Networks and Security Protocols
       Familiarity with Windows Servers, with emphasis on Active Directory, IAS/NPS Radius, DHCP and DNS
       Familiarity with virtual machines & virtualization (VMware, Citrix, Red Hat, Microsoft)
Soft Skills Requested:
       Excellent written, verbal communication, interpersonal and presentation skills.
       Ability to function effectively in ambiguous circumstances.
       Shares information and communicates clearly with team members to improve team effectiveness. Encourages and accepts feedback.
       Strong research skills, with emphasis on examining previous cases and solutions, then applying that knowledge to a current issue
       Excellent team player as well as being able to work independently
       Proven crisis management and leadership skills
       Proven planning, prioritization and organizing skills.
       Ability to multitask several critical issues simultaneously
       Self-motivated and seeks opportunities for excellence pro-actively
 
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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