Description:Job Title:
Lighting Solutions Engineer
Department/Group:
Engineering
Location:
Libertyville, IL
Level/Salary Range:
$75K - $85K
Travel Required:
None
Position Type:
Full-Time
Job
DescriptionPosition Summary:The Lighting Solutions Engineer at StarTek Lighting America serves as the technical link between customers, sales, engineering, and manufacturing. This role ensures StarTek LED lighting products are properly specified, applied, and supported from pre-sale through post-installation. The Lighting Solutions Engineer provides practical, real-world lighting solutions that balance performance, manufacturability, compliance, and customer expectations, while supporting StarTek’s commitment to quality, responsiveness, and long-term customer
relationships.Documentation & SubmittalsPrepare and review project documentation including:Lighting submittalsProduct data sheetsTechnical compliance
documentationEnsure technical accuracy and consistency with StarTek engineering standardsAssist sales and customer service with technical clarifications during quoting and order processingSales & Customer Technical SupportSupport StarTek sales representatives with technical product recommendations, application guidance, and project reviewReview customer specifications, drawings, and RFPs to confirm alignment with StarTek product capabilitiesAnswer technical questions related to:LED luminaires and systemsDrivers, optics, and mounting methodsDimming and basic
controlsEnvironmental and application
limitationsParticipate in customer calls, meetings, and occasional site visits as the technical expertCross-Functional CollaborationWork closely with:Product
EngineeringManufacturing and ProductionQuality and TestingCustomer ServiceCommunicate application requirements clearly to internal teams to prevent build or field issuesProvide feedback on recurring customer or field issues to support product improvementsPost-Sale & Field SupportAssist with troubleshooting installation or performance issuesSupport warranty investigations by helping analyze application conditions and usageCoordinate with engineering and quality teams to resolve technical issues efficiently
Required QualificationsBachelor’s degree in Engineering (Electrical, Mechanical, or related field) or equivalent hands-on experience2–5+ years of experience in LED lighting, electrical products, or technical sales supportStrong working knowledge of:LED lighting systems and
luminairesElectrical fundamentals (voltage, current, drivers)Lighting performance metrics (lumens, CCT, CRI, efficacy)Ability to interpret specifications, drawings, and photometric reportsStrong communication skills with both technical and non-technical audiencesWorking Conditions:
- This position is primarily based in an office environment within a manufacturing facility.
- The role requires extended periods of computer use, including reviewing technical drawings, photometric reports, specifications, and email communication.
- Regular interaction with cross-functional teams including sales, engineering, manufacturing, quality, and customer service.
- Occasional time spent in production, warehouse, or testing areas for product review, troubleshooting, or collaboration.
- Exposure to typical manufacturing conditions such as noise, temperature variation, and electrical equipment may occur when on the plant floor; appropriate safety protocols and personal protective equipment (PPE) will be provided.
- Occasional travel to customer sites, project meetings, or industry events may be required.
- Standard business hours with flexibility as needed to support project deadlines and customer needs.
Last Updated By:
Kaytrina Henderson
Date:
07/02/2026
Requirements: