Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is seeking a collaborative, growth-oriented Senior Vice President of Financial Operations with a strong FP&A / Accounting / Sales Operations background and deep understanding of customer ...
Lightcast is seeking a collaborative, growth-oriented Senior Vice President of Financial Operations with a strong FP&A / Accounting / Sales Operations background and deep understanding of customer ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
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Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Director of Client Services - 1034
Moscow, ID · On-site +1
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Director of Client Services - 1034
Moscow, ID · On-site +1
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Quick apply
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is seeking a collaborative, growth-oriented Senior Vice President of Financial Operations with a strong FP&A / Accounting / Sales Operations background and deep understanding of customer ...
Lightcast is seeking a collaborative, growth-oriented Senior Vice President of Financial Operations with a strong FP&A / Accounting / Sales Operations background and deep understanding of customer ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Experience conducting labor market analysis or workforce data analysis, including use of labor market information tools such as Lightcast or similar platforms. * Experience working with ...
Experience conducting labor market analysis or workforce data analysis, including use of labor market information tools such as Lightcast or similar platforms. * Experience working with ...
Experience conducting labor market analysis or workforce data analysis, including use of labor market information tools such as Lightcast or similar platforms. * Experience working with ...
Experience conducting labor market analysis or workforce data analysis, including use of labor market information tools such as Lightcast or similar platforms. * Experience working with ...
Data Analyst
Radford, VA · On-site
$38K/yr
The position will also contribute to technical labor market analyses-using platforms such as Lightcast, Hanover, or similar tools-to provide data inputs that inform program development and strategic ...
Data Analyst
Radford, VA · On-site
$38K/yr
The position will also contribute to technical labor market analyses-using platforms such as Lightcast, Hanover, or similar tools-to provide data inputs that inform program development and strategic ...
Institutional Effectiveness Specialist III (Data Analytics Specialist)
Versailles, KY · Hybrid
$48K - $60K/yr
Census Bureau, Bureau of Labor Statistics, Lightcast, and internal dashboards. Minimum Qualifications: Bachelor's Degree and four (4) years of relevant experience or equivalent. Preferred ...
Institutional Effectiveness Specialist III (Data Analytics Specialist)
Versailles, KY · Hybrid
$48K - $60K/yr
Census Bureau, Bureau of Labor Statistics, Lightcast, and internal dashboards. Minimum Qualifications: Bachelor's Degree and four (4) years of relevant experience or equivalent. Preferred ...
Institutional Effectiveness Specialist III (Data Analytics Specialist)
Versailles, KY · On-site
$48K - $60K/yr
Census Bureau, Bureau of Labor Statistics, Lightcast, and internal dashboards. Minimum Qualifications: Bachelor's Degree and four (4) years of relevant experience or equivalent. Preferred ...
Institutional Effectiveness Specialist III (Data Analytics Specialist)
Versailles, KY · On-site
$48K - $60K/yr
Census Bureau, Bureau of Labor Statistics, Lightcast, and internal dashboards. Minimum Qualifications: Bachelor's Degree and four (4) years of relevant experience or equivalent. Preferred ...
Lead Technical Sourcer
VA · On-site +1
... Lightcast, TalentNeuron, or other specialized platforms. - Continuously assess and improve sourcing processes, systems, and tools to enhance the effectiveness and efficiency of the recruitment ...
Lead Technical Sourcer
VA · On-site +1
... Lightcast, TalentNeuron, or other specialized platforms. - Continuously assess and improve sourcing processes, systems, and tools to enhance the effectiveness and efficiency of the recruitment ...
Senior Technical Sourcer
VA · On-site +1
... Lightcast, TalentNeuron, or other specialized platforms. - Continuously assess and improve sourcing processes, systems, and tools to enhance the effectiveness and efficiency of the recruitment ...
Senior Technical Sourcer
VA · On-site +1
... Lightcast, TalentNeuron, or other specialized platforms. - Continuously assess and improve sourcing processes, systems, and tools to enhance the effectiveness and efficiency of the recruitment ...
Manager Business Attraction
Boise, ID · On-site
$35 - $38/hr
Coordinates essential research and outreach for multiple clients utilizing Commerce information platforms including but not limited to Gem State Prospector, IMLAN, D&B, Chmura, IBIS and Lightcast.
Manager Business Attraction
Boise, ID · On-site
$35 - $38/hr
Coordinates essential research and outreach for multiple clients utilizing Commerce information platforms including but not limited to Gem State Prospector, IMLAN, D&B, Chmura, IBIS and Lightcast.
Conducts labor analyses and provides insights with the help of Lightcast and other labor databases. * Creates ready-to-use data packages that support business attraction, retention, and talent ...
Conducts labor analyses and provides insights with the help of Lightcast and other labor databases. * Creates ready-to-use data packages that support business attraction, retention, and talent ...
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Full-time
Posted 21 days ago
Job description
The Customer Success Manager is responsible for building strong client relationships, ensuring customer satisfaction, and driving account growth through renewals, upselling, and proactive engagement. This role requires strong communication, organizational, and problem-solving skills to deliver exceptional customer experiences while collaborating cross-functionally in a fast-paced environment.
Major Responsibilities:
Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular cadence.
Account Renewals / Selling: Through excellent care, solution solving, insight sharing, and regular customer engagement, secure customer rate changes, cross/upsells and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals
Customer Success: Established client specific goals, coordinate the successful onboarding and measure account health according to established targets.
Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they are challenged by and how we can help them.
Solid organizational skills to initiate, establish and relentlessly pursue tasks Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a competitive, results-driven culture Continuous learner who wants to develop and work with others to be the best at creating and sustaining win-win client / company outcomes Ability to positively adapt to change in a highly dynamic work environment
Account Renewals / Selling: Through excellent care, solution solving, insight sharing, and regular customer engagement, secure customer rate changes, cross/upsells and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals
Customer Success: Established client specific goals, coordinate the successful onboarding and measure account health according to established targets.
Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they are challenged by and how we can help them.
Solid organizational skills to initiate, establish and relentlessly pursue tasks Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a competitive, results-driven culture Continuous learner who wants to develop and work with others to be the best at creating and sustaining win-win client / company outcomes Ability to positively adapt to change in a highly dynamic work environment
Education and Experience:
- 2+ years of experience in account management, customer success, sales, or a related role.
- Experience with sales prospecting, account management, and sales processes.
- Strong communication and presentation skills.
- Proficiency with Google Workspace, Excel, and PowerPoint.
- Strong analytical and problem-solving abilities.
- A continuous learner, focused on developing win-win outcomes for clients and the company.
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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