Account Manager I - 1035
Moscow, ID · On-site
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Account Manager I - 1035
Moscow, ID · On-site
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
In this role, you'll be the first point of contact for clients, helping resolve questions, troubleshoot basic issues, and ensuring a smooth and positive experience with Lightcast products and ...
In this role, you'll be the first point of contact for clients, helping resolve questions, troubleshoot basic issues, and ensuring a smooth and positive experience with Lightcast products and ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Quick apply
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Quick apply
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US), and offices in the United Kingdom, across Europe, and in India. We work with partners across six ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US), and offices in the United Kingdom, across Europe, and in India. We work with partners across six ...
Account Manager I - 1059
Home, WA · Remote
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Quick apply
Account Manager I - 1059
Home, WA · Remote
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US), and offices in the United Kingdom, across Europe, and in India. We work with partners across six ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US), and offices in the United Kingdom, across Europe, and in India. We work with partners across six ...
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US), and offices in the United Kingdom, across Europe, and in India. We work with partners across six ...
Quick apply
Lightcast is a global leader in labor market insights, with headquarters in Moscow, ID (US), and offices in the United Kingdom, across Europe, and in India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Quick apply
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Quick apply
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Quick apply
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights, headquartered in Moscow, ID. The Director of Customer Technical Support is responsible for leading a high-performing global technical support ...
Lightcast is a global leader in labor market insights, headquartered in Moscow, ID. The Director of Customer Technical Support is responsible for leading a high-performing global technical support ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six ...
Work with large datasets from internal systems and external sources including Lightcast, IPEDS, Qualtrics, and other market intelligence platforms. * Translate complex analyses into clear ...
Work with large datasets from internal systems and external sources including Lightcast, IPEDS, Qualtrics, and other market intelligence platforms. * Translate complex analyses into clear ...
Lightcast information
What are the most in demand skills for Lightcast?
For roles at Lightcast, in-demand skills typically include data analysis, proficiency with data visualization tools, programming languages like Python or R, and knowledge of labor market analytics. Strong analytical thinking, attention to detail, and familiarity with big data platforms are also highly valued.
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Job description
Account Manager I is responsible for maintaining strong customer relationships, ensuring client needs are met, resolving issues, and collaborating with internal teams to deliver an exceptional customer experience. They drive account growth through renewals, upselling, and cross-selling while helping customers achieve their goals and maximize value from the company's solutions.
Major Responsibilities:
• Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular cadence.
• Account Renewals / Selling: Through excellent care, solution-solving, insight sharing, and regular customer engagement, secure customer rate changes, cross/upsells, and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals
• Customer Success: Establish client-specific goals, coordinate the successful onboarding, and measure account health according to established targets.
• Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they are challenged by and how we can help them.
• Solid organizational skills to initiate, establish, and relentlessly pursue tasks
• Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a competitive, results-driven culture
• Continuous learner who wants to develop and work with others to be the best at creating and sustaining win-win client/company outcomes
• Ability to positively adapt to change in a highly dynamic work environment
Education And Experience:
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Major Responsibilities:
• Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular cadence.
• Account Renewals / Selling: Through excellent care, solution-solving, insight sharing, and regular customer engagement, secure customer rate changes, cross/upsells, and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals
• Customer Success: Establish client-specific goals, coordinate the successful onboarding, and measure account health according to established targets.
• Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they are challenged by and how we can help them.
• Solid organizational skills to initiate, establish, and relentlessly pursue tasks
• Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a competitive, results-driven culture
• Continuous learner who wants to develop and work with others to be the best at creating and sustaining win-win client/company outcomes
• Ability to positively adapt to change in a highly dynamic work environment
Education And Experience:
- 2+ years of experience in account management, sales, customer success, or a related role.
- Must have experience within a DAAS or SAAS environment
- Experience with sales prospecting, account management, and sales processes.
- Strong communication and presentation development skills.
- Proficiency with Google Workspace, Microsoft Excel, and PowerPoint.
- Strong analytical and problem-solving abilities.
- Excellent organizational skills and the ability to manage competing priorities effectively.
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.