Position Overview We are seeking a Customer Service Representative to support a high-volume contact ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Position Overview We are seeking a Customer Service Representative to support a high-volume contact ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Insurance Customer Service Representative
Knoxville, TN · On-site
$38K - $52K/yr
Insurance Processing Representative Answer inbound phone calls from customers, insurance companies ... Prefer to have call center / phone experience or equal customer service experience from other ...
Insurance Customer Service Representative
Knoxville, TN · On-site
$38K - $52K/yr
Insurance Processing Representative Answer inbound phone calls from customers, insurance companies ... Prefer to have call center / phone experience or equal customer service experience from other ...
Insurance Customer Service
Burleson, TX · On-site
$35K - $48K/yr
As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Life and Health license (must be able to obtain) If you are motivated to succeed and can see ...
Insurance Customer Service
Burleson, TX · On-site
$35K - $48K/yr
As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Life and Health license (must be able to obtain) If you are motivated to succeed and can see ...
Insurance Customer Service Representative
Chicago, IL · On-site
$41K - $56K/yr
... Customer Service Representative to join our team. In this role, you will be responsible for ... The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Insurance Customer Service Representative
Chicago, IL · On-site
$41K - $56K/yr
... Customer Service Representative to join our team. In this role, you will be responsible for ... The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Insurance Customer Service Representative
Dowagiac, MI · On-site
$40K - $60K/yr
Our agency is seeking a Customer Service Representative who enjoys helping people, solving problems ... Ability to learn insurance products and agency systems. * Insurance license preferred or ...
Quick apply
Insurance Customer Service Representative
Dowagiac, MI · On-site
$40K - $60K/yr
Our agency is seeking a Customer Service Representative who enjoys helping people, solving problems ... Ability to learn insurance products and agency systems. * Insurance license preferred or ...
Insurance Customer Service Representative
Dowagiac, MI · On-site
$33K - $46K/yr
Our agency is seeking a Customer Service Representative who enjoys helping people, solving problems ... Ability to learn insurance products and agency systems. Insurance license preferred or willingness ...
Insurance Customer Service Representative
Dowagiac, MI · On-site
$33K - $46K/yr
Our agency is seeking a Customer Service Representative who enjoys helping people, solving problems ... Ability to learn insurance products and agency systems. Insurance license preferred or willingness ...
Insurance Customer Service Representative
Miami, FL · On-site
$18/hr
A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and ...
Quick apply
Insurance Customer Service Representative
Miami, FL · On-site
$18/hr
A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and ...
Insurance Customer Service Representative
Monessen, PA · On-site
$34K - $47K/yr
An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.
Insurance Customer Service Representative
Monessen, PA · On-site
$34K - $47K/yr
An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.
Insurance Customer Service Representative
Butler, PA · On-site
$36K - $49K/yr
An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.
Insurance Customer Service Representative
Butler, PA · On-site
$36K - $49K/yr
An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.
Insurance CSR
Cambridge, MA · On-site
$43K - $60K/yr
The Role As our first CSR, you'll be the operational backbone of the agency. You'll own the service ... Issue certificates of insurance and evidence of property * Manage renewal reviews -- pull loss runs ...
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Insurance CSR
Cambridge, MA · On-site
$43K - $60K/yr
The Role As our first CSR, you'll be the operational backbone of the agency. You'll own the service ... Issue certificates of insurance and evidence of property * Manage renewal reviews -- pull loss runs ...
Customer Service Representative
Houston, TX · On-site
$36K - $60K/yr
Insurance Customer Service Representative Farmers Insurance the A. Martinez Insurance Agency in ... We provide Auto, Home, Business, Health Insurance and Life Insurance to help our clients and ...
Quick apply
Customer Service Representative
Houston, TX · On-site
$36K - $60K/yr
Insurance Customer Service Representative Farmers Insurance the A. Martinez Insurance Agency in ... We provide Auto, Home, Business, Health Insurance and Life Insurance to help our clients and ...
Insurance Customer Service
Jefferson, GA · On-site
$45K - $55K/yr
Were looking for a Insurance Customer Service Rep to join our dedicated team. This position focuses on building relationships, retaining clients, and delivering top-notch service. At our agency, we ...
Quick apply
Insurance Customer Service
Jefferson, GA · On-site
$45K - $55K/yr
Were looking for a Insurance Customer Service Rep to join our dedicated team. This position focuses on building relationships, retaining clients, and delivering top-notch service. At our agency, we ...
Licensed Insurance Customer Service
$35K - $48K/yr
Customer Service Representative - State Farm Insurance Full-Time, In-Office, Lakeland, FL About the ... Opportunity for advancement About Our Agency We help customers with auto, home, life insurance, and ...
Quick apply
Licensed Insurance Customer Service
$35K - $48K/yr
Customer Service Representative - State Farm Insurance Full-Time, In-Office, Lakeland, FL About the ... Opportunity for advancement About Our Agency We help customers with auto, home, life insurance, and ...
Commercial Lines Insurance Customer Service Representative
Olive Branch, MS · On-site
$39K - $54K/yr
Customer Service Representative Our client is a retail Agency servicing the state of Mississippi ... Full benefit package including company paid Employee Life and Health Insurance and 401k.
Commercial Lines Insurance Customer Service Representative
Olive Branch, MS · On-site
$39K - $54K/yr
Customer Service Representative Our client is a retail Agency servicing the state of Mississippi ... Full benefit package including company paid Employee Life and Health Insurance and 401k.
Commercial Lines Insurance Customer Service Representative
Madison, MS · On-site
$36K - $49K/yr
Customer Service Representative Our client is a retail Agency servicing the state of Mississippi ... Full benefit package including company paid Employee Life and Health Insurance and 401k.
Commercial Lines Insurance Customer Service Representative
Madison, MS · On-site
$36K - $49K/yr
Customer Service Representative Our client is a retail Agency servicing the state of Mississippi ... Full benefit package including company paid Employee Life and Health Insurance and 401k.
Spanish Speaking Insurance Customer Service Representative
Brentwood, CA · On-site
$50K - $65K/yr
Our Insurance Customer Service Representative MUST be Bilingual and fluent in both English and Spanish. MUST be willing to be licensed within required time given. NO extensions will be granted.
Quick apply
Spanish Speaking Insurance Customer Service Representative
Brentwood, CA · On-site
$50K - $65K/yr
Our Insurance Customer Service Representative MUST be Bilingual and fluent in both English and Spanish. MUST be willing to be licensed within required time given. NO extensions will be granted.
Insurance Customer Service
South Weber, UT · On-site
$38K - $46K/yr
... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Life Insurance * Retirement (after 1 year employment) * Valuable experience * Growth potential ...
Insurance Customer Service
South Weber, UT · On-site
$38K - $46K/yr
... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Life Insurance * Retirement (after 1 year employment) * Valuable experience * Growth potential ...
Insurance Account Manager/CSR- Personal Lines
Lake Worth, FL · On-site
$45K - $55K/yr
As a full-time Insurance Customer Service representative / Account Manager , you will be the primary person servicing the needs of existing clients, cross sell other products and assist the principal ...
Quick apply
Insurance Account Manager/CSR- Personal Lines
Lake Worth, FL · On-site
$45K - $55K/yr
As a full-time Insurance Customer Service representative / Account Manager , you will be the primary person servicing the needs of existing clients, cross sell other products and assist the principal ...
Customer Service Representative
$30K - $40K/yr
If so, you might be perfect for our open Insurance Customer Service Representative role. You'll give current policyholders excellent customer service by resolving billing issues, amending policies ...
Quick apply
Customer Service Representative
$30K - $40K/yr
If so, you might be perfect for our open Insurance Customer Service Representative role. You'll give current policyholders excellent customer service by resolving billing issues, amending policies ...
Customer Service Representative
$30K - $40K/yr
If so, you might be perfect for our open Insurance Customer Service Representative role. You'll give current policyholders excellent customer service by resolving billing issues, amending policies ...
Quick apply
Customer Service Representative
$30K - $40K/yr
If so, you might be perfect for our open Insurance Customer Service Representative role. You'll give current policyholders excellent customer service by resolving billing issues, amending policies ...
Life Insurance Customer Service Representative information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do life insurance customer service representative jobs pay per hour?
Is insurance customer service a good job?
What is the difference between Life Insurance Customer Service Representative vs Insurance Claims Specialist?
| Aspect | Life Insurance Customer Service Representative | Insurance Claims Specialist |
|---|---|---|
| Required Credentials | High school diploma; sometimes insurance licenses | High school diploma; often requires claims processing certifications |
| Work Environment | Call centers, office settings, customer support | Claims departments, insurance offices, administrative settings |
| Employer & Industry Usage | Insurance companies, brokers, agencies | Insurance companies, third-party claims processors |
Life Insurance Customer Service Representatives primarily assist clients with policy inquiries, billing, and coverage details, focusing on customer support. Insurance Claims Specialists handle the processing and investigation of claims, ensuring proper documentation and settlement. While both roles require insurance knowledge and customer interaction, their core functions differ: one supports policyholders proactively, the other manages claims post-incident.
What does a life insurance customer service representative do?
What are the most common challenges faced by life insurance customer service representatives and how can they be managed?
What are the key skills and qualifications needed to thrive as a life insurance customer service representative, and why are they important?
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$19 - $20/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
We are seeking a Customer Service Representative to support a high-volume contact center environment. This role is ideal for individuals who excel at delivering exceptional customer service, solving problems efficiently, and maintaining a positive experience for every customer interaction.
The successful candidate will handle inbound and outbound calls, respond to email inquiries, and navigate multiple systems while maintaining accuracy, professionalism, and quality standards.
Key Responsibilities- Provide exceptional customer service through high-volume inbound and outbound phone interactions.
- Respond to customer inquiries with professionalism, empathy, and urgency.
- Research, analyze, and resolve customer concerns using multiple systems and applications.
- Maintain service quality standards while meeting productivity goals.
- Take ownership of customer requests and ensure timely resolution.
- Build rapport with customers and deliver a positive experience during every interaction.
- Learn and apply insurance-related concepts and product knowledge.
- Collaborate with internal teams to resolve issues and improve customer satisfaction.
- Assist with special projects and additional administrative duties as assigned.
- Minimum high school diploma or equivalent.
- At least 1 year of experience in a high-volume contact center environment.
- At least 1 year of experience within the insurance industry.
- Strong computer skills with the ability to navigate multiple applications simultaneously.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work a flexible schedule between 7:00 AM and 8:00 PM CST as needed.
- Bilingual Spanish skills.
- Experience with voluntary benefits products.
- Banking or financial services experience.
- Knowledge of medical terminology.
- Customer-focused mindset with a passion for delivering outstanding service.
- Strong accountability and ownership of work.
- Ability to remain calm and professional in a fast-paced environment.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Opportunity to join a stable and growing organization.
- Contract-to-hire career path.
- Collaborative, team-oriented environment.
- Valuable experience within the insurance and benefits industry.
- Ongoing learning and professional development opportunities.
This is a Contract position based out of Rosemont, IL.
Pay and BenefitsThe pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Rosemont,IL.
Application DeadlineThis position is anticipated to close on Aug 11, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.