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What are the key skills and qualifications needed to thrive in Library Services, and why are they important?

To thrive in Library Services, you need a solid understanding of information organization, research methods, and typically a degree in library science or a related field. Familiarity with integrated library systems (ILS), digital cataloging tools, and database management is crucial. Strong customer service, communication, and problem-solving abilities help you assist patrons and work effectively with colleagues. These skills are vital to ensure efficient resource access, user satisfaction, and the smooth operation of library functions.

How does a Library Services professional typically collaborate with other departments or community organizations?

Library Services professionals frequently work with various departments such as IT, administration, and youth services to deliver comprehensive library programs. They also collaborate with local schools, community groups, and cultural organizations to organize events, promote literacy, and provide tailored resources. Effective communication and teamwork are essential, as these partnerships help expand the library’s reach and improve services for patrons. This collaborative environment fosters both professional growth and a strong sense of community impact.

What are library services?

Library services refer to the range of resources, programs, and assistance provided by libraries to support the informational, educational, and recreational needs of their communities. These services can include lending books and other materials, offering access to computers and the internet, providing research assistance, hosting educational programs, and giving access to digital resources. Libraries often tailor their services to meet the unique needs of their patrons, making them valuable community hubs for learning and engagement.

What is the difference between Library Services vs Library Assistants?

AspectLibrary ServicesLibrary Assistants
Required CredentialsTypically a degree in library science or related fieldHigh school diploma or equivalent; some roles may require certification
Work EnvironmentPublic, academic, or special libraries; administrative settingsPublic, academic, or special libraries; assisting patrons and staff
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, schools, community centers
Common Search & ComparisonFocuses on planning, organizing, and managing library resourcesFocuses on assisting patrons and maintaining library operations

Library Services professionals typically hold degrees in library science and handle planning, management, and organization within libraries. In contrast, Library Assistants support daily operations, assist patrons, and perform clerical tasks. Both roles are essential in library settings but differ in education requirements and responsibilities.

What are the most commonly searched types of Library Services jobs in Indiana? The most popular types of Library Services jobs in Indiana are:
What are popular job titles related to Library Services jobs in Indiana? For Library Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Library Services jobs in Indiana look for? The top searched job categories for Library Services jobs in Indiana are:
What cities in Indiana are hiring for Library Services jobs? Cities in Indiana with the most Library Services job openings:
Library Services jobs near you
Reference and Instruction Librarian

Reference and Instruction Librarian

Indiana Wesleyan University

Marion, IN • On-site

Full-time

Posted 10 days ago

Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

49th of 529 rated colleges and universities

Job description

Reference and Instruction Librarian
Job no: 494850
Work type: Administrative (Full Time)
Location: Marion, IN
Categories: Administrative/Professional, Other
Job Title: Reference and Instruction Librarian
Reporting Relationship: Dean of University Libraries
Unit: IWU - Marion
Department: Library
Campus Location: Jackson Library - Marion, IN
Summary of Position: The Reference and Instruction Librarian is responsible for planning, providing, and assessing information literacy instruction and research support to the IWU-Marion, National and Global, and Wesley Seminary communities.
Duties and Responsibilities
  • Operational
    • Designs and delivers engaging information literacy instruction sessions
    • Create custom learning materials (Personalized Search Plans, tutorials, videos) for users
    • Provide personalized research consultations via in-person appointments, email, phone, and Microsoft Teams video calls for undergraduate through doctoral students
    • Oversee the acquisition and delivery of library resources to the support the needs of students, faculty, and staff
  • Strategic
    • Serve as one of Jackson Library's leading advocates for ethical and responsible use of generative AI tools in academic research
    • Develop workshops that promote AI literacy and academic integrity
    • Participate in assessment, strategic planning, and cross-functional collaboration that demonstrates University Libraries' effect on student success, retention, and university learning outcomes
  • Personnel
    • Build faculty partnerships, advocate for research skills integration into course design and delivery, and lead outreach to departments with low or no library engagement
    • Collaborate with the Senior Reference Librarian to recruit, hire, train, and evaluate Student Research Assistants
    • Collaborate with academic leaders, course writers, instructional designers, program directors, and university librarians to develop and provide access to needed library resources
  • Content & Curriculum
    • Work with faculty and library colleagues to ensure alignment of library holdings with curricula
    • Assist with Jackson Library collection development, including print, media, and electronic resources
  • Professional Development
    • Stay current on library science research, implement needed improvements, and make recommendations to enhance services provided to students, faculty, and staff
    • Actively engage in library services professional organizations regionally and nationally
    • Maintain intellectual vitality by way of scholarly output and professional presentations at conferences and in other venues
  • Representational
    • Represent University Libraries on various councils and committees
  • Complete other duties as assigned

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Master's degree required from an ALA accredited library and information science program; second master's degree in an IWU-offered discipline preferred

Experience
  • Minimum of two or more (2.5) years' experience working in a university library system
  • Experience in providing information literacy and professional reference services in an academic setting using emerging and traditional technologies
  • Experience working with diverse clientele, stakeholders, and colleagues

Required Skills
  • Excellent interpersonal communication skills (verbal, written, and nonverbal).
  • Strong commitment to public services
  • Able to manage multiple projects and priorities effectively
  • Vibrant and personal relationship with Jesus Christ, and willing to sign a statement of faith in The Wesleyan Church tradition

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 19 Feb 2026 US Eastern Standard Time
Applications close: 31 May 2026 US Eastern Daylight Time
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