Library Research Assistant Jobs in Springfield, MA

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

We’re looking for a curious, driven Associate Product Designer to join our team and grow their craft while contributing to meaningful digital experiences. In this role, you’ll support Senior Designers and Associate Creative Directors across a range of internal and external projects—helping translate user needs and business goals into clear, thoughtful design solutions.

You’ll learn and collaborate across the full product lifecycle—from early discovery and sketching to refined UI delivery—in a highly collaborative, mentor-rich environment.

Reports to: Associate Creative Director or Creative Director of User Experience

Interfaces with: Executive Creative Director, Director of Digital Experience, VP of Digital, Digital Strategists, Director of Marketing, Designers, Writers, Agency Partners, Video Partners, Product Managers, and Developers

What You’ll Do

• Support Senior Designers and Creative Directors in translating product vision, business goals, and user needs into cohesive design solutions
• Assist with user research activities—helping apply findings and iterate designs based on user feedback
• Collaborate with Product Managers and developers to understand requirements and ensure design aligns with both product strategy and technical feasibility
• Contribute to the design of user flows, wireframes, and UI for web and native applications under the guidance of senior team members
• Present UX and UI work clearly to teammates and incorporate feedback in a constructive, open manner
• Support the maintenance of design systems, patterns, and standards to ensure consistency across products
• Participate in design critiques, asking thoughtful questions and beginning to articulate design decisions and rationale
• Iterate quickly based on feedback, technical constraints, and evolving project requirements
• Work effectively within cross-disciplinary teams alongside designers, developers, strategists, and client stakeholders

Work Experience

• Recently graduated or 1–2 years’ experience in a creative field (agency, marketing, or production company)
• Experience working with web and native applications a plus
• Background in Digital Design with a strong foundational understanding of visual design principles
• Genuine curiosity about AI tools and an openness to exploring how they can support design workflows—from ideation and research to rapid prototyping and workflow efficiency
• Eagerness to learn and grow in a highly collaborative, feedback-driven environment
• Strong communication skills with the ability to present work clearly and ask thoughtful questions
• Comfort collaborating across disciplines and incorporating feedback from multiple stakeholders

Preferred Experience

• Exposure to or interest in design systems and component libraries
• Familiarity with accessibility standards and inclusive design best practices
• Experience participating in agile or iterative development processes

Want to know more about WWT Digital? https://www.wwt.com/category/digital/overview

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $60,000 - $90,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email
taposting@wwt.com.

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