Library Operations Manager Jobs in Baltimore, MD

Description

LAC Federal is seeking an Evidence Review Librarian to work for a major Federal library. The Librarian works with an Evidence Review team and stakeholders to support agency scientists and researchers to conduct systematic reviews and synthesis of scientific evidence in the form of scholarly research and published research data on topics pertaining to food, nutrition, food safety, agriculture, and health sciences.  The Librarian plays an important role in ensuring that research and resources made available through the agency's website meet the highest standards. The Librarian will also develop content, programs and events that build customer relationships and boost awareness and usage of the Library's collections and services among its target audiences. 

Responsibilities

• Delivers client-focused, innovative services that support and are responsive to the information needs of customers. 
• Interacts with customers to answer questions, provide information about the Library's collections, content, programs and services, recommend avenues for investigation or refer to likely sources of assistance. Explains to customers operation and use policies, fee structures, and equipment. 
• Serves as a recognized authority on the content and configuration of the online collections, bibliographic databases and research tools available through NAL. Supplies authoritative information about those collections, databases and tools in support of customers' information needs. 
• Provides advanced levels of support by troubleshooting complex access issues or problems with electronic content delivery. Tracks and monitors incoming questions to ensure timely resolution. Captures the exchange, when appropriate, to build up a knowledge base of authoritative content for re-use by staff and customers. 
• Staffs the Service Desk based on an assigned schedule. 
• Prepares reports as need.

Requirements

• A Master in Library Science (MLS or MLIS) 
• Minimum 2-5 years of experience supporting evidence reviews, including systematic and rapid reviews. 
• Demonstrated expertise with a range of online databases in the topic areas of food, nutrition, food safety, agriculture, and health sciences. 
• Experience with review management software, such as Covidence or Distiller SR 
• Experience with citation management software, such as Endnote or Zotero 
• Experience supporting research in the topic areas of food, nutrition, food safety, and agriculture desired. 
• Excellent oral and communications skills. 

Physical Requirements

• Must be able to move from place to place within the location, lifting of items weighing up to (25) pounds and occasional up to 35 pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.