Library_Customer Svc Asst
$42.80K - $63.77K/yr
... library services, such as assisting customers with computers, identifying books in a collection ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...
Library_Customer Svc Asst
$42.80K - $63.77K/yr
... library services, such as assisting customers with computers, identifying books in a collection ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...
Customer Service Coordinator-WHL
Henderson, NV · On-site
$72.76K - $111.97K/yr
Ensures the goals, policies, and vision of Henderson Libraries is implemented by staff. Supervision Received and Exercised * Receives guidance and direction from Customer Service Director or ...
Customer Service Coordinator-WHL
Henderson, NV · On-site
$72.76K - $111.97K/yr
Ensures the goals, policies, and vision of Henderson Libraries is implemented by staff. Supervision Received and Exercised * Receives guidance and direction from Customer Service Director or ...
Library Clerk
$14.50 - $18.75/hr
Staff the circulation and other library customer service desks. * Works with patrons in solving problems relating to circulation policies and procedures. * Processes fines and assists in preparing ...
Library Clerk
$14.50 - $18.75/hr
Staff the circulation and other library customer service desks. * Works with patrons in solving problems relating to circulation policies and procedures. * Processes fines and assists in preparing ...
Library Assistant
Curlew, WA · On-site
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Quick apply
Library Assistant
Curlew, WA · On-site
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library_Customer Svc Asst
$42.80K - $63.77K/yr
... library services, such as assisting customers with computers, identifying books in a collection ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...
Library_Customer Svc Asst
$42.80K - $63.77K/yr
... library services, such as assisting customers with computers, identifying books in a collection ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...
Library_Customer Svc Asst
Memphis, TN · On-site
$42.80K - $63.77K/yr
... library services, such as assisting customers with computers, identifying books in a collection ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...
Library_Customer Svc Asst
Memphis, TN · On-site
$42.80K - $63.77K/yr
... library services, such as assisting customers with computers, identifying books in a collection ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...
Library Assistant
Winthrop, WA · On-site
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
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Library Assistant
Winthrop, WA · On-site
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Clerk
Hampton, VA · On-site
$12.25 - $16/hr
Staff the circulation and other library customer service desks. * Works with patrons in solving problems relating to circulation policies and procedures. * Processes fines and assists in preparing ...
Library Clerk
Hampton, VA · On-site
$12.25 - $16/hr
Staff the circulation and other library customer service desks. * Works with patrons in solving problems relating to circulation policies and procedures. * Processes fines and assists in preparing ...
Library Assistant
Winthrop, WA · On-site
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
Winthrop, WA · On-site
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
Curlew, WA · On-site
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
Curlew, WA · On-site
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant (Brewster, Bridgeport, Pateros)
Brewster, WA · On-site
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Assistant (Brewster, Bridgeport, Pateros)
Brewster, WA · On-site
$17.99/hr
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Quick apply
Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the ...
Library Engagement Technician
Browning, MT · On-site
$15 - $18/hr
... customer service support to patrons • Assist patrons with computers, printing, and web-based ... Library Literacy Instruction • Maintain accurate statistics, records, and filing systems with ...
Library Engagement Technician
Browning, MT · On-site
$15 - $18/hr
... customer service support to patrons • Assist patrons with computers, printing, and web-based ... Library Literacy Instruction • Maintain accurate statistics, records, and filing systems with ...
... customer service support to patrons · Assist patrons with computers, printing, and web-based ... Library Literacy Instruction · Maintain accurate statistics, records, and filing systems with ...
... customer service support to patrons · Assist patrons with computers, printing, and web-based ... Library Literacy Instruction · Maintain accurate statistics, records, and filing systems with ...
... customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices, and other ...
... customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices, and other ...
Library Associate (Full-Time) - Adult Services
Champaign, IL · On-site
$27.01 - $34.48/hr
Exceptional customer service skills and commitment to public service * Ability to work with library customers and staff in a consistently friendly and efficient manner * Knowledge of and interest in ...
Library Associate (Full-Time) - Adult Services
Champaign, IL · On-site
$27.01 - $34.48/hr
Exceptional customer service skills and commitment to public service * Ability to work with library customers and staff in a consistently friendly and efficient manner * Knowledge of and interest in ...
Library Clerk (Part-time)
Bryan, TX · On-site
$12/hr
Customer service procedures and techniques. * Dewey Decimal System. Ability to: * Learn basic library functions and services. * Operate a variety of office equipment and machinery. * Understand and ...
Library Clerk (Part-time)
Bryan, TX · On-site
$12/hr
Customer service procedures and techniques. * Dewey Decimal System. Ability to: * Learn basic library functions and services. * Operate a variety of office equipment and machinery. * Understand and ...
Library Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do library customer service jobs pay per hour?
As of May 31, 2026, the average hourly pay for library customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Library Customer Service professional, and why are they important?
To thrive in Library Customer Service, you need strong organizational skills, familiarity with library systems, and at least a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic computer applications is often required. Exceptional communication, patience, and problem-solving abilities help staff effectively assist diverse patrons and foster a welcoming environment. These skills ensure efficient library operations, positive user experiences, and strong community engagement.
What are some typical challenges faced by Library Customer Service staff and how can they be addressed?
Library Customer Service staff often encounter challenges such as assisting patrons with diverse needs, managing busy periods, and resolving conflicts or misunderstandings over library policies. Staying patient, practicing active listening, and maintaining up-to-date knowledge of library resources can help address these issues effectively. Additionally, teamwork and clear communication with colleagues are crucial for smoothly handling high-traffic times and providing consistent, high-quality service to all visitors.
What is a Library Customer Service job?
A Library Customer Service job involves assisting library patrons with their informational, borrowing, and technical needs. Employees in this role help visitors locate books and resources, check materials in and out, answer questions about the library's services, and provide general support such as issuing library cards or troubleshooting catalog systems. They play a key role in creating a welcoming and helpful environment for all library users.
What is the difference between Library Customer Service vs Library Assistant?
| Aspect | Library Customer Service | Library Assistant |
|---|---|---|
| Primary Role | Assist patrons with inquiries, provide information, and ensure a positive library experience | Support library operations, manage materials, and assist with shelving and cataloging |
| Required Skills | Customer service, communication, problem-solving | Organizational skills, attention to detail, basic technical skills |
| Work Environment | Public-facing, customer interaction-focused | Back-end and front-end library tasks, often in a team setting |
| Common Employer | Public and academic libraries | Public, academic, and special libraries |
Library Customer Service roles focus on direct patron interaction and providing assistance, while Library Assistants support daily library operations and management tasks. Both roles often require similar skills and work in comparable environments, but their primary responsibilities differ.
More about Library Customer Service jobs
What cities are hiring for Library Customer Service jobs? Cities with the most Library Customer Service job openings:
What are the most commonly searched types of Library Customer Service jobs? The most popular types of Library Customer Service jobs are:
What states have the most Library Customer Service jobs? States with the most job openings for Library Customer Service jobs include:
$42.80K - $63.77K/yr
Full-time
Posted 16 days ago
Job description
Salary Range: $42,800.42 - $63,772.28
Works under general supervision of an Agency Manager or other designated supervisory personnel to provide public information services at the general reference desk in the areas of children, teen, and adult references and readers' advisory to the public. Works at various library agencies to assist with the collection and development of library materials. Recommends appropriate reading materials for adults, teens and children to library management. Works in teams with various library personnel to perform professional library services, such as assisting customers with computers, identifying books in a collection, etc. Provides basic circulation desk services, as needed. Assists with planning and/or conducting programs for children, teens, and adults. Lifts and carries books, supplies, or materials to assist customers. Stocks library shelves with books and reading materials. Assists in training staff and volunteers, as assigned.
Bachelor's degree in Liberal Arts, General or Interdisciplinary Studies, Adult/Youth Education, or related field of study from an accredited four (4) year college/university. One (1) year experience in customer service related work preferred; or any combination of experience or training which enables one to perform the essential job functions.
OTHER FUNCTIONS
- Performs additional functions (essential or otherwise) which may be assigned.
- Functions as staff member in charge, as assigned.
TYPICAL PHYSICAL DEMANDS
Must be able to communicate verbally and in writing. Must be able to operate personal computer and all basic office equipment. Requires stooping, bending, stretching, pushing cartloads of books, supplies, etc. up to 40 lbs and lifting up to 25 lbs of books.
TYPICAL WORKING CONDITIONS
Works primarily in a public library environment. May require some travel within Shelby County to various meetings and work areas (library branches). Must be able to work a flexible schedule, which includes nights and weekends.