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Library Customer Service Jobs in Dallas, TX (NOW HIRING)

City of DeSoto

Library Clerk - Part-Time

Desoto, TX · On-site

$14.50 - $18.50/hr

Library Customer Service Representative This position will remain open until filled, with applications reviewed on an ongoing basis. This job posting may be removed at any time without prior notice.

City of Denton, TX

Library Specialist

Denton, TX · On-site

$22.27 - $35.64/hr

  • Retirement

  • PTO

DUTIES * Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. * Assist and instruct customers in use of library equipment and services ...

City of Denton

Library Specialist

Denton, TX

$22.27 - $35.64/hr

  • Retirement

  • PTO

DUTIES Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. Assist and instruct customers in use of library equipment and services, including ...

GovernmentJobs.com

Library Assistant PT

Denton, TX · On-site

  • PTO

DUTIES * Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. * Assist and instruct customers in use of library equipment and services ...

New

City of Denton, TX

Library Assistant PT

Denton, TX · On-site

$21.21 - $33.94/hr

  • PTO

DUTIES * Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. * Assist and instruct customers in use of library equipment and services ...

City of Denton

Library Assistant PT

Denton, TX · On-site

  • PTO

DUTIES * Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. * Assist and instruct customers in use of library equipment and services ...

New

City of Denton, TX

Library Assistant PT

Denton, TX · On-site

$21.21 - $33.94/hr

  • PTO

DUTIES * Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. * Assist and instruct customers in use of library equipment and services ...

New

City of Denton

Library Assistant PT

Denton, TX · On-site

$21.21 - $33.94/hr

  • PTO

DUTIES Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail. Assist and instruct customers in use of library equipment and services, including ...

GovernmentJobs.com

Library Manager

Lancaster, TX · On-site

  • Medical

  • Retirement

  • PTO

Library Manager The City of Lancaster is seeking an innovative, service-minded, and community ... customer for superior results. * Resourcefulness - We provide cost-effective service while ...

City of Lancaster, TX

Library Manager

Lancaster, TX · On-site

Library Manager The City of Lancaster is seeking an innovative, service-minded, and community ... customer for superior results. * Resourcefulness - We provide cost-effective service while ...

City of Lancaster, TX

Library Manager

Lancaster, TX · On-site

$86K/yr

  • Medical

  • Retirement

  • PTO

The successful candidate must have excellent communication, organizational, leadership, and customer service skills. Applicants should have experience with library operations, staff supervision ...

GovernmentJobs.com

Library Clerk - Part-Time

Desoto, TX · On-site

$14.50 - $18.50/hr

Job Title The purpose of the position is to provide customer service to library patrons. This is accomplished by returning materials to the appropriate area and position; working with patrons at any ...

City of DeSoto, TX

Library Clerk - Part-Time

Desoto, TX · On-site

$33K - $48K/yr

Provides customer service to the public by working at any public service desk; greeting users and assisting with requests; directing patrons to the appropriate library area; updating user information ...

City of Allen, TX

Library Page

Allen, TX · On-site

$12.71 - $15.57/hr

  • Medical

  • Retirement

Providing customer service to library patrons. * Understanding and following oral and written directions. Physical Demands / Work Environment: * Standard office or similar environment. * Ability to ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Jobs in Dallas, TX

Library Customer Service information

See Dallas, TX salary details

$9

$18

$26

How much do library customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for library customer service in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a library customer service?

A Library Customer Service job involves assisting library patrons with their informational, borrowing, and technical needs. Employees in this role help visitors locate books and resources, check materials in and out, answer questions about the library's services, and provide general support such as issuing library cards or troubleshooting catalog systems. They play a key role in creating a welcoming and helpful environment for all library users.

What are the key skills and qualifications needed to thrive as a library customer service professional?

To thrive in Library Customer Service, you need strong organizational skills, familiarity with library systems, and at least a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic computer applications is often required. Exceptional communication, patience, and problem-solving abilities help staff effectively assist diverse patrons and foster a welcoming environment. These skills ensure efficient library operations, positive user experiences, and strong community engagement.

What are some typical challenges faced by library customer service staff and how can they be addressed?

Library Customer Service staff often encounter challenges such as assisting patrons with diverse needs, managing busy periods, and resolving conflicts or misunderstandings over library policies. Staying patient, practicing active listening, and maintaining up-to-date knowledge of library resources can help address these issues effectively. Additionally, teamwork and clear communication with colleagues are crucial for smoothly handling high-traffic times and providing consistent, high-quality service to all visitors.

What is the difference between Library Customer Service vs Library Assistant?

AspectLibrary Customer ServiceLibrary Assistant
Primary RoleAssist patrons with inquiries, provide information, and ensure a positive library experienceSupport library operations, manage materials, and assist with shelving and cataloging
Required SkillsCustomer service, communication, problem-solvingOrganizational skills, attention to detail, basic technical skills
Work EnvironmentPublic-facing, customer interaction-focusedBack-end and front-end library tasks, often in a team setting
Common EmployerPublic and academic librariesPublic, academic, and special libraries

Library Customer Service roles focus on direct patron interaction and providing assistance, while Library Assistants support daily library operations and management tasks. Both roles often require similar skills and work in comparable environments, but their primary responsibilities differ.

Can you get a job at a library with no experience?

Library customer service positions often do not require prior experience, as employers typically provide on-the-job training. Having good communication skills, a friendly attitude, and basic computer knowledge can help you qualify for entry-level roles such as library assistants or clerks.

What are the most commonly searched types of Library Customer Service jobs in Dallas, TX?

The most popular types of Library Customer Service jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Library Customer Service jobs?

Cities near Dallas, TX with the most Library Customer Service job openings:

Library Customer Service jobs near you
Infographic showing various Library Customer Service job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Library Clerk - Part-Time

City of DeSoto

Desoto, TX • On-site

$14.50 - $18.50/hr

Other

Posted 6 days ago

Job description

Library Customer Service Representative

This position will remain open until filled, with applications reviewed on an ongoing basis. This job posting may be removed at any time without prior notice. Interested applicants are encouraged to apply as soon as possible for full consideration. Our core values: We LOVE DeSoto L- We lift up our community O- We take ownership of our collective performance V- We value and respect all employees E- We empower employees to grow

Specific Duties and Responsibilities

Provides customer service to the public by working at any public service desk; greeting users and assisting with requests; directing patrons to the appropriate library area; updating user information; processing, checking out and renewing materials; completing patron registrations; assisting with computer lab use; and collecting fines and fees.

Returns materials to the shelves by arranging books and materials for shelving; checking for damaged materials; and returning damaged materials.

Processes overdue material by reviewing information and contacting users.

Qualifications

High School graduation or equivalent

Supplemental Information

Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials

Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products

Ability to alphabetize and numerically sequence materials

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