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Library Customer Service Jobs in Dallas, TX (NOW HIRING)

City of Plano

Library Support Supervisor

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

SERVE Like a Pro-it's in our DNA Job Details Are you passionate about libraries, leadership, and exceptional customer service? The City of Plano is looking for a Library Support Supervisor to help ...

City of Allen

Library Page

Allen, TX · On-site

$12.70 - $96/hr

Providing customer service to library patrons. Understanding and following oral and written directions. Physical Demands / Work Environment: Standard office or similar environment. Ability to stand ...

City of DeSoto

Library Clerk - Part-Time

Desoto, TX · On-site

$33K - $48K/yr

Specific Duties and Responsibilities Provides customer service to the public by working at any ... library area; updating user information; processing, checking out and renewing materials ...

City of Allen

Library Page

Allen, TX · On-site

$12.71 - $15.57/hr

Providing customer service to library patrons. * Understanding and following oral and written directions. Physical Demands / Work Environment: * Standard office or similar environment. * Ability to ...

City Of Keller

Library Technician

Keller, TX · On-site

$18.77/hr

RFID and coding; inventory control processes and procedures; information services; and vendor, customer, and interagency liaison.50% Performs assigned duties to support the Library Department with ...

City Of Keller

Library Services Manager

Keller, TX · On-site

$72K/yr

... the Library to ensure reliable and modern design and application of adult and youth reading and ... day customer service needs. Develops and implements the design, application and promotion of ...

City of Allen

Library Specialist

Allen, TX · On-site

$18.77 - $78/hr

... the Allen Public Library. THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF ... Provides customer service by greeting customers, answering questions both in person and over the ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Jobs in Dallas, TX

Library Customer Service information

See Dallas, TX salary details

$9

$18

$26

How much do library customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for library customer service in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a library customer service?

A Library Customer Service job involves assisting library patrons with their informational, borrowing, and technical needs. Employees in this role help visitors locate books and resources, check materials in and out, answer questions about the library's services, and provide general support such as issuing library cards or troubleshooting catalog systems. They play a key role in creating a welcoming and helpful environment for all library users.

What are the key skills and qualifications needed to thrive as a library customer service professional?

To thrive in Library Customer Service, you need strong organizational skills, familiarity with library systems, and at least a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic computer applications is often required. Exceptional communication, patience, and problem-solving abilities help staff effectively assist diverse patrons and foster a welcoming environment. These skills ensure efficient library operations, positive user experiences, and strong community engagement.

What are some typical challenges faced by library customer service staff and how can they be addressed?

Library Customer Service staff often encounter challenges such as assisting patrons with diverse needs, managing busy periods, and resolving conflicts or misunderstandings over library policies. Staying patient, practicing active listening, and maintaining up-to-date knowledge of library resources can help address these issues effectively. Additionally, teamwork and clear communication with colleagues are crucial for smoothly handling high-traffic times and providing consistent, high-quality service to all visitors.

What is the difference between Library Customer Service vs Library Assistant?

AspectLibrary Customer ServiceLibrary Assistant
Primary RoleAssist patrons with inquiries, provide information, and ensure a positive library experienceSupport library operations, manage materials, and assist with shelving and cataloging
Required SkillsCustomer service, communication, problem-solvingOrganizational skills, attention to detail, basic technical skills
Work EnvironmentPublic-facing, customer interaction-focusedBack-end and front-end library tasks, often in a team setting
Common EmployerPublic and academic librariesPublic, academic, and special libraries

Library Customer Service roles focus on direct patron interaction and providing assistance, while Library Assistants support daily library operations and management tasks. Both roles often require similar skills and work in comparable environments, but their primary responsibilities differ.

Can you get a job at a library with no experience?

Library customer service positions often do not require prior experience, as employers typically provide on-the-job training. Having good communication skills, a friendly attitude, and basic computer knowledge can help you qualify for entry-level roles such as library assistants or clerks.

What are the most commonly searched types of Library Customer Service jobs in Dallas, TX?

The most popular types of Library Customer Service jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Library Customer Service jobs?

Cities near Dallas, TX with the most Library Customer Service job openings:

Library Customer Service jobs near you
Infographic showing various Library Customer Service job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Library Support Supervisor

City of Plano

Plano, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

City Of Plano (Texas) rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

385th of 846 rated public administrative organizations

Job description

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values-Stewardship, Engaged, Respectful, Visionary, and Excellence-guide how we work, while our A.P.R.O. principles-Adaptable, Professional, Relationship-Focused, and Outcome-Based-reflect who we are at our core.
This is an organization where you can grow, contribute, and be part of something bigger than yourself. That's why our guiding principle is simple and clear: SERVE Like a Pro-it's in our DNA
Job Details
Are you passionate about libraries, leadership, and exceptional customer service? The City of Plano is looking for a Library Support Supervisor to help shape a welcoming and dynamic environment for our community! In this role, you'll lead and inspire a team of library paraprofessionals, ensuring outstanding service across library functions. You'll oversee staff development, foster a culture of inclusivity and collaboration, and play a key role in maintaining library policies and procedures. If you're a strong communicator, problem-solver, and leader with a love for learning and community engagement, we want to hear from you! Come make a difference with us-apply today!
Additional Information
For the complete job description for the Library Support Supervisor, view job description .
Full-Time Benefits
As a valued Team Plano member, you will receive numerous benefits:
  • Comprehensive medical, dental, and vision plans
  • Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
  • Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
  • Up to three weeks of paid vacation
  • Up to three weeks of paid sick leave per year
  • Nine paid holidays
  • Tuition Assistance
  • Free Library Card
  • Half-price recreation center membership
And so much more! Learn about our benefits online .
Equal Employment Opportunity
Equal Opportunity Employer - EOE/M/F/V/D
Open positions are subject to close without notice.

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