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Library Customer Service Jobs in Dallas, TX (NOW HIRING)

coctx

Librarian- Youth Services

Carrollton, TX · On-site

Library Supervisor SUMMARY: Responsible for performing professional level work related to ... Ability to provide exemplary customer service * Ability to think quickly in a variety of situations ...

City of Allen

Library Acquisitions Coordinator

Allen, TX · On-site +1

$18.77 - $78/hr

Acquires physical and digital library materials by identifying and working with vendors, placing ... Provides customer service support by communicating with internal staff and external vendors to ...

City of Allen

Library Acquisitions Coordinator

Allen, TX · On-site

$18.78 - $27.23/hr

Provides customer service support by communicating with internal staff and external vendors to ... Knowledge of library acquisitions processes and best practices for physical and digital materials

Emburse

Customer Trust Lead

Dallas, TX

$78K - $95K/yr

Co-manage and maintain Emburse's SafeBase Trust Center as the primary self-service destination for customer security inquiries, keeping content current and aligned with the RFPIO content library

EMBURSE INC

Customer Trust Lead

Dallas, TX · On-site

Co-manage and maintain Emburse's SafeBase Trust Center as the primary self-service destination for customer security inquiries, keeping content current and aligned with the RFPIO content library

Emburse

Customer Trust Lead

Dallas, TX · On-site

Co-manage and maintain Emburse's SafeBase Trust Center as the primary self-service destination for customer security inquiries, keeping content current and aligned with the RFPIO content library

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All JobsLibrary Customer Service JobsLibrary Customer Service Jobs in Dallas, TX

Library Customer Service information

See Dallas, TX salary details

$9

$18

$26

How much do library customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for library customer service in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a library customer service?

A Library Customer Service job involves assisting library patrons with their informational, borrowing, and technical needs. Employees in this role help visitors locate books and resources, check materials in and out, answer questions about the library's services, and provide general support such as issuing library cards or troubleshooting catalog systems. They play a key role in creating a welcoming and helpful environment for all library users.

What are the key skills and qualifications needed to thrive as a library customer service professional?

To thrive in Library Customer Service, you need strong organizational skills, familiarity with library systems, and at least a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic computer applications is often required. Exceptional communication, patience, and problem-solving abilities help staff effectively assist diverse patrons and foster a welcoming environment. These skills ensure efficient library operations, positive user experiences, and strong community engagement.

What are some typical challenges faced by library customer service staff and how can they be addressed?

Library Customer Service staff often encounter challenges such as assisting patrons with diverse needs, managing busy periods, and resolving conflicts or misunderstandings over library policies. Staying patient, practicing active listening, and maintaining up-to-date knowledge of library resources can help address these issues effectively. Additionally, teamwork and clear communication with colleagues are crucial for smoothly handling high-traffic times and providing consistent, high-quality service to all visitors.

What is the difference between Library Customer Service vs Library Assistant?

AspectLibrary Customer ServiceLibrary Assistant
Primary RoleAssist patrons with inquiries, provide information, and ensure a positive library experienceSupport library operations, manage materials, and assist with shelving and cataloging
Required SkillsCustomer service, communication, problem-solvingOrganizational skills, attention to detail, basic technical skills
Work EnvironmentPublic-facing, customer interaction-focusedBack-end and front-end library tasks, often in a team setting
Common EmployerPublic and academic librariesPublic, academic, and special libraries

Library Customer Service roles focus on direct patron interaction and providing assistance, while Library Assistants support daily library operations and management tasks. Both roles often require similar skills and work in comparable environments, but their primary responsibilities differ.

Can you get a job at a library with no experience?

Library customer service positions often do not require prior experience, as employers typically provide on-the-job training. Having good communication skills, a friendly attitude, and basic computer knowledge can help you qualify for entry-level roles such as library assistants or clerks.

What are the most commonly searched types of Library Customer Service jobs in Dallas, TX?

The most popular types of Library Customer Service jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Library Customer Service jobs?

Cities near Dallas, TX with the most Library Customer Service job openings:

Library Customer Service jobs near you
Infographic showing various Library Customer Service job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Undergraduate Intern - Library

GovernmentJobs.com

Grand Prairie, TX • On-site

$14.25 - $19.25/hr

Other

Posted 7 days ago

Job description

Job Summary

As a Library Intern, you will support library programs by undertaking one or more assigned activities and/or projects that require an intermediate degree of knowledge and skill. Under the close supervision and mentorship of professional staff, you will develop professional abilities in an administrative or technical specialty within a public service environment.

Essential Job Functions

Assists department staff with daily tasks such straightening library shelves; entering data into the computer; ensuring documents are completed and accurate; conducting and completing research; processing various items for the library's collection.

Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing; typing various correspondences; and maintaining office supplies.

Provides customer service by mending various items from the library collection; assisting with receiving new materials; processing new materials for all library locations; maintaining periodicals.

Completes special duties as assigned assisting with special collections and projects.

Other duties as assigned.

Minimum Qualifications

Must have a High School Diploma or GED and currently enrolled in an accredited university pursuing a Bachelor's degree with a cumulative GPA of 3.0 or higher. Valid Texas Class C Driver's License. Must be available to work nights and days.

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