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Library Customer Service Assistant Jobs in Milwaukee, WI

Smurfit Westrock

Sr. Asst. Customer Service

Milwaukee, WI · On-site

$19 - $26/hr

CUSTOMER SERVICE REPRESENTATIVE - SHEET FEEDER Must be able to work onsite at either Bedford Park, IL, Hanover Park, IL or Milwaukee, WI, Hours are M-F 9AM-6PM Manages sales orders from order ...

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran ... Email electronic product files to customers. * Assist and advise customers including but not ...

Sendik's

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Manager

Brookfield, WI · On-site

Manage all areas of Customer Service, consistently leading by example and applying effective management techniques * Assist with opening and closing duties including, but not limited to, unlocking ...

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Grafton, WI · On-site

$14.25 - $19.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Grafton, WI · On-site

$14.25 - $19.75/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Sendik's Food Market

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

Role Title Customer Service Office Associate Manager Customer Service Manager Job Summary The ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Milwaukee, WI

Library Customer Service Assistant information

See Milwaukee, WI salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for library customer service assistant in Milwaukee, WI is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.50 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Milwaukee, WI?

For Library Customer Service Assistant jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Milwaukee, WI look for?

The top searched job categories for Library Customer Service Assistant jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Library Customer Service Assistant jobs?

Cities near Milwaukee, WI with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,037 per year, or $19.7 per hour.

Sr. Asst. Customer Service

Smurfit Westrock

Milwaukee, WI • On-site

$19 - $26/hr

Other

Posted 6 days ago

Smurfit Westrock rating

7.3

Company rating: 7.3 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

60th of 120 rated packaging manufacturers

Job description

CUSTOMER SERVICE REPRESENTATIVE - SHEET FEEDER

Must be able to work onsite at either Bedford Park, IL, Hanover Park, IL or Milwaukee, WI,

Hours are M-F 9AM-6PM

Manages sales orders from order processing through delivery and any related inquiries or issues for three manufacturing locations that operate as complex. Incumbents utilize the following to achieve results: knowledge of products and manufacturing capabilities, teamwork, effective communication, and problem-solving skills. The position requires an engaged, self-starter that works with general supervision as needed and one who maintains an ongoing commitment to increasing customer satisfaction. Standard procedures are followed to accomplish assigned tasks.

How You Will Impact Smurfit Westrock:

  • Serve as a critical communication link between customers and Smurfit Westrock

  • Serve as an intermediary between various departments to execute customer commitments

  • Fosters Customer Relationships

  • Perform data entry functions for order entry and other tasks

  • Complete reports as needed

  • Actively participate in appropriate project teams for operational and system improvement

  • Other duties as assigned

What You Need To Succeed:

  • Engaged self-starter with a proactive, customer advocate focus

  • Requires a high level of attention to detail

  • Strong math skills and Excel required

  • Excellent written and verbal communication skills

  • Teamwork and collaboration skills

  • Ability to effectively multi-task, be self-managed, and manage time effectively

  • Continuous improvement mindset

  • Relevant work history will be strongly considered in absence of degree

Knowledge of industry and manufacturing is a plus. Knowledge of Six Sigma or lean manufacturing process as it relates to customer service is a plus.

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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