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Library Customer Service Assistant Jobs in Oregon

Thomas Sales & Service Ford

service assistant

Madras, OR · On-site

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

Thomas Sales & Service Ford

service assistant

Madras, OR · On-site

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

Thomas Sales & Service Ford

service assistant

Madras, OR · On-site

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

Thomas Sales & Service Ford

service assistant

Madras, OR · On-site

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

City of Salem

Library Clerk - Part-Time (On-Call)

Salem, OR · On-site

$14.75 - $19/hr

The Library Clerks will also assist patrons on the customer service desks with registering for new library accounts, provide routine reader's advisory, account assistance, answer library questions ...

City of Salem

Library Clerk - Part-Time (On-Call)

Salem, OR · On-site

$20.45 - $23.70/hr

The Library Clerks will also assist patrons on the customer service desks with registering for new library accounts, provide routine reader's advisory, account assistance, answer library questions ...

City of Corvallis, OR

Substitute Library Clerk

Corvallis, OR · On-site

$14.50 - $18.75/hr

May assist with event set up or tear down. Delivery Provides delivery service for library system ... Delivers excellent customer service to diverse audiences. Acts ethically and honestly; applies ...

City of Corvallis, OR

Substitute Library Clerk

Philomath, OR · On-site

$14.25 - $18.50/hr

May assist with event set up or tear down. Delivery Provides delivery service for library system ... Delivers excellent customer service to diverse audiences. Acts ethically and honestly; applies ...

City of Corvallis

Substitute Library Clerk

Corvallis, OR · On-site

$14.50 - $18.75/hr

May assist with event set up or tear down. Delivery Provides delivery service for library system ... Delivers excellent customer service to diverse audiences. Acts ethically and honestly; applies ...

City of Corvallis

Substitute Library Clerk

Corvallis, OR · On-site

$16.10 - $18.47/hr

May assist with event set up or tear down. Delivery Provides delivery service for library system ... Delivers excellent customer service to diverse audiences. Acts ethically and honestly; applies ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Oregon

Library Customer Service Assistant information

See Oregon salary details

$12

$21

$29

How much do library customer service assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for library customer service assistant in Oregon is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.13 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Oregon?

For Library Customer Service Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Oregon look for?

The top searched job categories for Library Customer Service Assistant jobs in Oregon are:

What cities in Oregon are hiring for Library Customer Service Assistant jobs?

Cities in Oregon with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,037 per year, or $21.2 per hour.

Library Associate, 20 hrs per week

Jackson County Library District

Ashland, OR • On-site

$20.61 - $25.82/hr

Full-time

Posted 12 days ago

Job description

Description

JOB CLOSE DATE: August 20, 2026 @ 9:00am PST


Position Summary

The Library Associate position performs front-line customer service and a variety of moderately complex technical and paraprofessional duties in support of various sections or functions of the library, primarily at the Circulation or other service desk. Excellent customer service to library patrons is the core tenet of the Library Associate position.


Requirements

Duties and Responsibilities

  • Provides customer service by welcoming and registering patrons, issuing library cards, checking in and out materials, and managing patron accounts.
  • Processes all incoming and returned materials in all formats performing inspection, check in, holds/requests fulfillment, status update, branch transfers, or security measures as needed and necessary for expedient delivery of materials.
  • Performs daily and/or monthly hold routines to gather, maintain, organize, update, and/or transfer materials for customer holds pickup.
  • Accepts and processes fines, fees, or other payments.
  • Assists patrons with locating materials using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
  • May assist branch manager with library programming and outreach for all ages.
  • May plan, prepare, and execute storytime programs.
  • May assist and/or plan and implement programs for all ages, including for Spark Space.
  • Provides information regarding programs, events, conference rooms, etc.
  • Shelves library materials, as needed.
  • Addresses or escalates patron conduct or safety issues to appropriate management.
  • Participates in needed and/or assigned business-related activities and clerical responsibilities to ensure the library building is open and operational.
  • Regular attendance.
  • Performs other duties as assigned.

Compensation

JCLS has a 16-step salary schedule with each step at 1.5%. The starting salary will be based on steps 1-5 on Grade G of the schedule. New hires are placed based on applicable education and experience to the job, as well as keeping within Oregon state pay equity laws. The starting range for this position is $20.61 to $21.90 per hour. Staff members who pass a Spanish language competency test are eligible for a Bilingual Stipend per JCLS policy.



JCLS is an Equal Opportunity Employer


In accordance with Oregon law, veterans who meet the minimum qualifications and any special qualifications for a position may be eligible for veterans' preference in public employment.

Requirements

MINIMUM QUALIFICATIONS

  1. High School Diploma or GED.

DESIRED QUALIFICATIONS

  1. Two years of library experience.
  2. Bilingual in Spanish.

SPECIAL REQUIREMENTS/LICENSES

  • Criminal background check required.


Apply