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Library Customer Service Assistant Jobs in Oklahoma

LIBRARY ASSISTANT

Ardmore, OK · On-site

$14.71 - $15.45/hr

... customer service to every patron Use the automation system to check materials in and out of the ... Assist librarians in the preparation and administration of programs as needed. Assist in ...

... of creditable service. For more information about the salary for this specific position please ... To assist the library media specialist with office/clerical duties, locating, circulating, and ...

Full Library Assistant Grade: Hourly 4 Highly Qualified by Test Hourly 6 Highly Qualified by ... service. For more information about the salary for this specific position please review theSalary ...

Library Aide

Watonga, OK

$12.50 - $15/hr

15.43 per hour At CoreCivic, our employees are driven bya deep sense of service, high standards of ... * Assist in developing and maintaining library catalog system that identifies specific categories ...

Library Aide

Watonga, OK · On-site

$15.43/hr

$15.43 per hour At CoreCivic, our employees are driven bya deep sense of service, high standards of ... * Assist in developing and maintaining library catalog system that identifies specific categories ...

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Library Customer Service Assistant information

See Oklahoma salary details

$10

$18

$25

How much do library customer service assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for library customer service assistant in Oklahoma is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.11 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Oklahoma? For Library Customer Service Assistant jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Oklahoma look for? The top searched job categories for Library Customer Service Assistant jobs in Oklahoma are:
What cities in Oklahoma are hiring for Library Customer Service Assistant jobs? Cities in Oklahoma with the most Library Customer Service Assistant job openings:
Infographic showing various Library Customer Service Assistant job openings in Oklahoma as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,458 per year, or $18.5 per hour.
Customer Service Assistant

Customer Service Assistant

Tulsa City-County Library

Glenpool, OK • On-site

$14.42/hr

Full-time, Part-time

Posted 12 days ago


Job description

At Tulsa City-County Library, we do more than provide access to books- we connect people to opportunity. Every Day, our employees create welcoming spaces, build connections, solve problems, and help customers from all walks of life access the tools they need to learn new skills, discover new ideas, access resources, and build brighter futures. If you're passionate about making a meaningful impact in your community, we invite you to explore a career with Tulsa City-County Library.
As a vital part of our Glenpool LIbrary team, you'll be the friendly face that welcomes customers, helps them navigate library services, and ensures our spaces are organized, inviting, and accessible. Whether you're assisting with checkouts, guiding users through technology, or supporting library programs, your work will make a meaningful impact every day. Glenpool Library offers a variety of programming for all ages and interests, including storytimes for preschool age and toddlers, STEM activities and handcrafts for tweens & teens, and a weekly craft and knitting circle that is always up to something fun
New Location: 730 E 141st Street, Glenpool
Salary: $14.42 / hour
Status: Part-Time, 20 hours / week
Schedule:
Tuesday 2pm-8pm
Thursday 12pm-8pm
Alternating Friday 10am-6pm and Saturday 10am-5pm
Essential Functions and Qualifications Include:
  • Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring reference questions to the appropriate resource;
  • Assists customers with self check-out machines by instructing how to charge, renew, and discharge library materials to/from customers;
  • Enjoys a work atmosphere where staff are encouraged to be creative, be innovative and try something new.
  • Registers customers by issuing and updating library cards;
  • Sorts and routes returned materials to proper location and ensures that the library is neat and organized so customers can easily find what they need;
  • Helps customers with basic technology and Internet access;
  • Other duties as necessary.

Qualifications:
  • High school diploma or GED required
  • Some college coursework preferred
  • Previous customer service experience is a plus

What It's Like to Work at Tulsa City-County Library:
Library work is about people first. Our employees actively engage with customers, provide exceptional service, and help connect people to the resources they need to learn, grow, and succeed. We serve customers from all backgrounds and life experiences, and we value empathy, respect, curiosity, and a commitment to public service. If you enjoy helping others and making a meaningful impact in your community, you'll thrive at Tulsa City-County Library.
Physical Activity & Environmental Conditions
For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds). Some positions require moderate physical exertion, such as regularly lifting moderately heavy items (up to 40 pounds) such as crates full of books or pushing heavy (up to 100 pounds) wheeled carts full of books, on a highly frequent basis and/or assuming awkward positions.