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Library Customer Service Assistant Jobs in Oklahoma

Tulsa City-County Library

OK · On-site

$13/hr

Substitute Customer Service Assistant At Tulsa City-County Library, we do more than provide access to books--we connect people to opportunity. Every day, our employees create welcoming spaces, build ...

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Customer Service Assistant

Oklahoma City, OK · On-site

$16 - $22/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

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Library Customer Service Assistant information

See Oklahoma salary details

$10

$18

$25

How much do library customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for library customer service assistant in Oklahoma is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.11 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are popular job titles related to Library Customer Service Assistant jobs in Oklahoma?

For Library Customer Service Assistant jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Oklahoma look for?

The top searched job categories for Library Customer Service Assistant jobs in Oklahoma are:

What cities in Oklahoma are hiring for Library Customer Service Assistant jobs?

Cities in Oklahoma with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,458 per year, or $18.5 per hour.

Customer Service Assistant

Tulsa City-County Library

Tulsa, OK • On-site

$14.42/hr

Other

Re-posted 12 days ago

Job description

At Tulsa City-County Library, we do more than provide access to books- we connect people to opportunity. Every Day, our employees create welcoming spaces, build connections, solve problems, and help customers from all walks of life access the tools they need to learn new skills, discover new ideas, access resources, and build brighter futures. If you're passionate about making a meaningful impact in your community, we invite you to explore a career with Tulsa City-County Library.
As a vital part of our Martin Regional Library team, you'll be the friendly face that welcomes customers, helps them navigate library services, and ensures our spaces are organized, inviting, and accessible. Whether you're assisting with checkouts, guiding users through technology, or supporting library programs, your work will make a meaningful impact every day. Martin Regional Library is known for its Storytime Castle, the Hispanic Resource Center, and engaging programs for all age groups throughout the year.
Location: 2601 S. Garnett Rd, Tulsa
Salary: $14.42 / hour
Status: Part-Time, 20 hours / week
Schedule:
Mondays 5-9pm
Tuesdays Noon -9pm
Thursdays 9am-1pm
Fridays 10am-2pm
*With some rotating Saturdays and Sundays
Essential Functions and Qualifications Include:

  • Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring reference questions to the appropriate resource;
  • Assists customers with self check-out machines by instructing how to charge, renew, and discharge library materials to/from customers;
  • Registers customers by issuing and updating library cards;
  • Sorts and routes returned materials to proper location and ensures that the library is neat and organized so customers can easily find what they need;
  • Receives and records fines and lost materials information;
  • Checks library materials for damage and performs minor repairs;
  • Maintains orderly service areas;.
  • Maintains periodical collections, sorts gift items, and prepares new books for circulation as directed;
  • May help customers with basic technology and Internet problems;
  • May assist Librarians with programming, as assigned;
  • Actively supports TCCL's Equity, Diversity and Inclusion efforts, and the Library's Be All In culture;
  • Performs other duties as assigned.
Qualifications:
  • Excellent communication and interpersonal skills;
  • Ability to read and perform alphabetic and numeric sorting and filing;
  • Knowledge of general library procedures, policies, and operations;
  • Knowledge of circulation policies, processes and procedures;
  • Ability to provide directions;
  • Ability to help customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet;
  • Ability to learn and demonstrate library's automated systems and self-service tools;
  • Ability to operate audio-visual equipment, smart phones, mobile devices, computer hardware and software, and quickly learn new databases and consumer devices including (and not limited to) e-readers, tablets and personal computers;
  • May work irregular hours including evenings, weekends and occasional Sundays

What It's Like to Work at Tulsa City-County Library:
Library work is about people first. Our employees actively engage with customers, provide exceptional service, and help connect people to the resources they need to learn, grow, and succeed. We serve customers from all backgrounds and life experiences, and we value empathy, respect, curiosity, and a commitment to public service. If you enjoy helping others and making a meaningful impact in your community, you'll thrive at Tulsa City-County Library.
Physical Activity & Environmental Conditions
For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds). Some positions require moderate physical exertion, such as regularly lifting moderately heavy items (up to 40 pounds) such as crates full of books or pushing heavy (up to 100 pounds) wheeled carts full of books, on a highly frequent basis and/or assuming awkward positions.

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