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Library Customer Service Assistant Jobs in Oklahoma

... of creditable service. For more information about the salary for this specific position please ... To assist the library media specialist with office/clerical duties, locating, circulating, and ...

... of creditable service. For more information about the salary for this specific position please ... To assist the library media specialist with office/clerical duties, locating, circulating, and ...

Provide quality library services to the public and perform activities related to circulation of ... Process overdue notification letters. Assist customers with operation of library catalog and ...

New

Full Library Assistant Grade: Hourly 4 Highly Qualified by Test Hourly 6 Highly Qualified by ... service. For more information about the salary for this specific position please review theSalary ...

Library Aide

Watonga, OK

$12.50 - $15/hr

15.43 per hour At CoreCivic, our employees are driven bya deep sense of service, high standards of ... * Assist in developing and maintaining library catalog system that identifies specific categories ...

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Library Customer Service Assistant information

See Oklahoma salary details

$10

$18

$25

How much do library customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for library customer service assistant in Oklahoma is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.11 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are popular job titles related to Library Customer Service Assistant jobs in Oklahoma?

For Library Customer Service Assistant jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Oklahoma look for?

The top searched job categories for Library Customer Service Assistant jobs in Oklahoma are:

What cities in Oklahoma are hiring for Library Customer Service Assistant jobs?

Cities in Oklahoma with the most Library Customer Service Assistant job openings:

Infographic showing various Library Customer Service Assistant job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,458 per year, or $18.5 per hour.

FWSP Clerical Assistant - Library, Information Desk

UNIVERSITY OF CENTRAL OKLAHOMA

Edmond, OK • On-site

Other

Re-posted 15 days ago


University Of Central Oklahoma rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

55th of 618 rated colleges and universities


Job description

Position Overview
This is a Federal Work Study Program (FWSP) student clerical position in which the student will perform research assistance, circulation procedures, printing and computer assistance and other customer service related duties. Typical duties may include searching databases, processing book requests, performing interlibrary loan procedures, checking items in/ out items, helping patrons with printing and other assistance.
Hours per Week
20 hours per week.
College/Department Overview
The Information Desk at the Max Chambers Library provides customer service to students, faculty, staff and the public who request assistance. We provide research, circulation, printing, computer and other assistance.
Department Specific Job Functions
  • Assist patrons searching for library materials through the on-line catalog, databases, research guides and ALMA software.
  • Assist patrons through library chat, transferring them to or scheduling appointments with librarians when appropriate.
  • Check library materials in and out to patrons, including books, laptops, interlibrary loans, reserves etc.
  • Process and retrieve requests from all collections.
  • Assist patrons with printing, scanning, computers and audio/visual workstations.
  • Assist with shelving materials using the Library of Congress Classification System.
  • Other related duties as assigned.

Enrollment Requirements
Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.
FWSP Requirements
To be considered for Federal Work Study Program (FWSP) employment, you must be awarded work study through the Office of Financial Aid & Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact Financial Aid for more information.
Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact jobs@uco.edu for more information.
Knowledge/Skills/Abilities
  • Friendly and helpful customer service skills.
  • Familiarity with library resources.
  • Good computer skills.
  • Excellent written and oral communication skills.
  • Sensitivity of intercultural communication.
  • Good interpersonal skills.
  • Detail oriented.

Physical Demands
Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.
Special Instructions for Applicants
Please be prepared to provide your resume, a cover letter, and your class schedule upon applying for this position.

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