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Library Customer Service Assistant Jobs in Michigan

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Midland, MI

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Bay College

Federal Work Study - Library

Escanaba, MI

$13.73/hr

Answer the phone * Assist with opening and closing library * Shelve materials * Pick up materials from book drops * Develop customer service skills * Search online resources * Retrieve items from ...

Cromaine Library

Substitute Librarian

Hartland, MI · On-site

$20 - $25/hr

Provides services to patrons of all ages; helps patrons to use the library effectively. Morning ... Able to interact and work effectively with customers, supervisors, co-workers and volunteers * Able ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Michigan

Library Customer Service Assistant information

See Michigan salary details

$10

$17

$24

How much do library customer service assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for library customer service assistant in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Michigan? For Library Customer Service Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Michigan look for? The top searched job categories for Library Customer Service Assistant jobs in Michigan are:
What cities in Michigan are hiring for Library Customer Service Assistant jobs? Cities in Michigan with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

Service Assistant

BIG BOY RESTAURANT GROUP LLC

Midland, MI • On-site

$11.75 - $15.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Big Boy Restaurants rating

5.1

Company rating: 5.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

OVERVIEW -
At Big Boy, we strive to make every experience iconic for anyone who chooses to join us. When you visit our restaurants, you'll find clean, welcoming, warm vibes waiting to make your day a bit better.
Our team members are committed to delivering top notch service and great food to our guests just as they always have since 1936. If you share that same passion to create craveable moments for our customers and staff alike, we can't wait to speak with you about joining team Big Boy!
The main responsibilities of a Service Assistant at Big Boy is to keep the dining room sparkling clean for our guests as well as keep dishes, glasses, cups, silverware and utensils cleaned and stocked for your co-workers.
Service Assistant Responsibilities:
  • Maintains dining room cleanliness and sanitation. Keeps tables, floors, seats and restrooms clean and sanitary at all times throughout the shift.
  • Ensures service staff and chefs have clean dishes, glassware and silverware at all times, in order to maintain a smooth flow of service.
  • Maintains a safe and sanitary environment for food storage, preparation and handling, following every health guideline and procedure at all times.
  • Maintains safety and sanitation standards in the restaurant and keeps the dish room area clean and organized.
  • Maintains a professional appearance, adhering to uniform standards at all times.
  • Maintains exterior cleanliness including parking lots, sidewalks, planters and other location specific areas. Also includes snow removal and salting, when necessary.

Service Assistant Job Skills:
  • Able to remain on your feet for long periods of time
  • Bending, reaching and climbing stairs
  • Ability to work under pressure
  • Walking in and out of refrigerated and freezer areas
  • Sufficient strength and agility to lift and carry up to 50 lbs.
  • Good hearing, visual and English speaking skills
  • Ability to read English and follow written directions accurately
  • Ability to work with a wide variety of foods, ingredients and cleaning supplies
  • Good mobility of fingers, hands, wrists and elbows
  • Able to work in a hot environment
  • Able to work with steam, hot and cold foods, and ice
  • Good memory, math and organizational skills

Desired Traits/Hospitality Skills
  • A helpful, friendly personality
  • Good communication skills
  • The ability to work well with others and provide quality service to guests

Perks -
  • Competitive wages
  • Comprehensive training program
  • Meal discounts
  • An open-door work environment
  • Pride of working with a company that's been woven into the fabric of America since 1936

Benefits -
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

*Eligible after one year of employment
Shift -
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

Work Location: In person
Check us out at www.bigboy.com. Big Boy Restaurants is an Equal Employment Opportunity Employer.

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