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Library Customer Service Assistant Jobs in Michigan

Downs Management LLC

Service Assistant

Utica, MI

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Dearborn, MI

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Dearborn, MI · On-site

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Big Boy Restaurants

Service Assistant

Lansing, MI · On-site

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Charlotte, MI

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Midland, MI

$11.75 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Michigan

Library Customer Service Assistant information

See Michigan salary details

$10

$17

$24

How much do library customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for library customer service assistant in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.90 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are popular job titles related to Library Customer Service Assistant jobs in Michigan?

For Library Customer Service Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Michigan look for?

The top searched job categories for Library Customer Service Assistant jobs in Michigan are:

What cities in Michigan are hiring for Library Customer Service Assistant jobs?

Cities in Michigan with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Michigan as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,303 per year, or $17.5 per hour.

Library Assistant I Meijer Branch

Jackson District Library

Jackson, MI • On-site

$16.84/hr

Part-time

PTO

Posted yesterday

New

Job description

Description
August 13, 2026
Library Assistant I
Meijer Branch
25 hours/week
You belong at JDL! Our organization is dedicated to our belonging journey and believes we should strive to create an open and safe space full of respect where everyone can bring their whole selves to work every day.
As a Library Assistant I (LAI) you will support the Manager to serve the needs of a diverse community and provide superior customer service to patrons and coworkers. The candidate for this position may also be required to travel to other branches.
To thrive in this role, you must be flexible and radiate positivity as you work with the JDL team to promote the service-minded culture and vision of JDL.
Every day you will interact with patrons in varying ways. This will require professionalism, patience, and a solid understanding of JDL policies and procedures. A successful Library Assistant I (LAI) will have strong technology skills as well as an enthusiasm for serving the community.
In conversations with patrons and coworkers the Library Assistant I (LAI) is expected to be JDL's biggest advocate. We are seeking someone that uses customer service talents to build relationships with patrons and the community. Someone that has taken the initiative and used good time management skills to support their coworkers. Someone with problem solving aptitudes and the ability to take direction and lead with optimism.
The benefits for this position include sick, vacation, personal business, and holiday time. In addition, JDL has an excellent Employee Assistance Program as well as Assurity voluntary insurance available.
A cover letter is not required but appreciated.
One year of some college/trade work is also desired.
EOE
Job Number: 26-033
Hours/Week 25
Hourly Rate: 16.84
Closing date: August 22, 2026

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