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Library Customer Service Assistant Jobs in Connecticut

City of Danbury

Library Assistant

Danbury, CT

$16.94/hr

The Library Assistant should possess excellent customer service skills and the ability to work with a diverse population. Provides hands-on assistance to programming staff by helping with room setup ...

City of Danbury, CT

Library Assistant

Danbury, CT · On-site

$16.94/hr

The Library Assistant should possess excellent customer service skills and the ability to work with a diverse population. * Provides hands-on assistance to programming staff by helping with room ...

Subaru Stamford

Service Department Assistant

Stamford, CT

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

New

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

New

Subaru Stamford

Service Department Assistant

Stamford, CT

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

New

City of New Haven

Library Aide

New Haven, CT · On-site

$18/hr

Supports computer and technology services. EDUCATION, QUALIFICATIONS & EXPERIENCE Graduation from high school; and at least one year experience in library, clerical, technical or customer service ...

Kelly Services

Customer Service

Avon, CT · On-site

$15.75 - $21.50/hr

Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Connecticut

Library Customer Service Assistant information

See Connecticut salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for library customer service assistant in Connecticut is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Connecticut? For Library Customer Service Assistant jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Connecticut look for? The top searched job categories for Library Customer Service Assistant jobs in Connecticut are:
What cities in Connecticut are hiring for Library Customer Service Assistant jobs? Cities in Connecticut with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,622 per year, or $19 per hour.

Entry Level Customer Service Assistant

AV Taxi Rides

Hartford, CT • On-site

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Job Overview

AV Taxi Rides is seeking a professional and customer-focused Entry Level Customer Service Assistant to join our team in Hartford. In this role, you will assist customers with transportation service inquiries, ride scheduling, and general support while helping ensure a positive customer experience.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in-person interactions
  • Resolve customer concerns and escalate issues when necessary
  • Maintain detailed and accurate customer records
  • Coordinate with dispatch and operations teams to support customer needs
  • Process service requests efficiently and professionally
  • Deliver exceptional customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving and organizational skills
  • Professional attitude and customer-focused mindset
  • Bilingual (English/Spanish) skills are a plus
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive team-oriented environment