Level Iii Technical Support Jobs (NOW HIRING)

Koniag Government Services company is seeking a Technical Writer Level 3 to support our government customer in Washington, DC. Must be able to obtain and maintain a US Govt. Security Clearance. This position is for a Future New Business Opportunity.   
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Government Services is seeking a Technical Writer Level 3 to join our team supporting government contracts. The ideal candidate will have strong technical writing skills, attention to detail, and the ability to translate complex technical information into clear, concise documentation. This position requires someone who can effectively organize information, interface with technical personnel, and produce high-quality technical materials according to standardized formats and requirements. Ability to obtain a Public Trust Clearance to support KGS and our government customers is required.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Technical Writer Level 3 will be responsible for developing, writing, and editing technical documentation including reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Principal responsibilities include:

• Receive assignments from supervisors to produce clear, concise documentation related to work methods, procedures, and equipment installation, operation, and maintenance
• Observe production, developmental, and experimental activities to determine operating procedures and technical details
• Interview production and engineering personnel to gather comprehensive information about product technologies and production methods
• Research and review journals, reports, manufacturer's catalogs, trade catalogs, drawings and other technical data to understand equipment operation, maintenance, and service requirements
• Study blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and accurately delineate technology, operating procedures, and production sequences
• Organize material according to established standards for order, clarity, conciseness, style, and terminology
• Review published materials and recommended revisions or changes in scope, format, content, and methods of reproduction and binding
• Maintain records and files of work and revisions
• Select appropriate visual elements such as photographs, drawings, sketches, diagrams, and charts to illustrate materials
• Assist in layout of materials for publication
• Develop documentation regarding work methods and procedures following standardized formats
• Coordinate typing, duplication, and distribution of documentation
• Draft speeches, articles, and public or employee relations releases as needed
• Edit, standardize, or make changes to material prepared by other writers or technical personnel

Requirements:

• Exceptional written and verbal communication skills
• Strong organizational skills with the ability to prioritize multiple projects
• Ability to translate complex technical information into clear, user-friendly documentation
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
• Experience with documentation tools and content management systems
• Strong interviewing skills to extract technical information from subject matter experts
• Detail-oriented with excellent editing and proofreading capabilities
• Ability to work independently and as part of a team
• Experience creating documentation that adheres to specific style guides and standards
• Knowledge of document formatting, layout, and design principles
• Ability to understand technical concepts and communicate them effectively to various audiences
• Ability to obtain clearance

Desired Skills and Competencies:

• Experience working in a federal government environment
• Familiarity with government documentation requirements and standards
• Experience with Adobe Creative Suite (especially InDesign, Photoshop, Illustrator)
• Knowledge of XML, HTML, or other markup languages
• Experience with technical illustration tools
• Experience writing procedures and documentation for IT systems, software, or machinery
• Knowledge of section 508 compliance requirements for documentation
• Experience with collaborative authoring tools
• Background in a technical field (IT, engineering, etc.)
• Project management experience
• Familiarity with agile development environments

Education:

• Bachelor's degree from an accredited university/college in English, Journalism, Communications, Technical Writing, or related field

Work Experience, Knowledge, Skills & Abilities:

• Minimum 5 years of experience in technical writing or a related area
• Experience with SCA (Service Contract Act) contracts preferred

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail ataccommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
 
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352