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Level 3 Support Engineer Jobs in Minnesota (NOW HIRING)

SJE Inc.

VFD Design & Support Engineer

Detroit Lakes, MN · On-site

$80K - $95K/yr

Our SJE Rhombus brand is a leading provider of liquid level control products and pump control ... 3-6 years of experience are required. When you are considering a new job, it is normal to have a ...

Lyra Technology Group

Support Engineer- Tier II

Eagan, MN · On-site

$70K - $75K/yr

The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT tea ... IT engineer for at least 3 years • Excellent customer service and communication skills • ...

SJE

VFD Design & Support Engineer

Detroit Lakes, MN · On-site

$80K - $95K/yr

Our SJE Rhombus brand is a leading provider of liquid level control products and pump control ... 3-6 years of experience are required. Answering your questions: When you are considering a new job ...

Steen Engineering

Electrical Designer Level 3

Crystal, MN · On-site

$80K - $120K/yr

At Steen Engineering, we don't just design systems - we build trust, solve boldly, and stand by our ... Review shop drawings and provide construction phase support. * Use our signature Steen checklists ...

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All JobsLevel 3 Support Engineer JobsLevel 3 Support Engineer Jobs in Minnesota

Level 3 Support Engineer information

See Minnesota salary details

$16

$39

$66

How much do level 3 support engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for level 3 support engineer in Minnesota is $39.05, according to ZipRecruiter salary data. Most workers in this role earn between $28.94 and $45.67 per hour, depending on experience, location, and employer.

What is a Level 3 Support Engineer?

A Level 3 Support Engineer is a highly skilled technical professional responsible for resolving the most complex and advanced issues that cannot be addressed by lower-level support teams. They typically handle escalations from Level 1 and Level 2 support, perform in-depth troubleshooting, and work closely with development teams to diagnose and fix software or hardware problems. In addition to problem-solving, Level 3 Support Engineers may create technical documentation, develop solutions for recurring issues, and contribute to improving product quality. Their expertise is essential for maintaining system reliability and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Level 3 Support Engineer?

To thrive as a Level 3 Support Engineer, you need advanced troubleshooting skills, deep expertise in operating systems and network infrastructure, and typically a bachelor’s degree in computer science or a related field. Familiarity with ticketing systems (such as ServiceNow), remote diagnostic tools, and certifications like CompTIA, Microsoft, or Cisco are highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure help you excel in resolving complex issues. These skills are crucial for efficiently handling escalated technical problems and ensuring minimal downtime for clients or internal users.

What are some common challenges faced by Level 3 Support Engineers, and how can they be addressed?

Level 3 Support Engineers often handle the most complex and critical technical issues that have been escalated from lower support tiers. A common challenge is diagnosing rare or undocumented problems, which requires strong analytical skills and deep knowledge of the systems involved. These engineers frequently collaborate with development teams to resolve bugs or design flaws, and may need to create custom solutions or patches. Staying current with evolving technologies and maintaining clear communication with other support levels are key to overcoming these challenges and ensuring timely resolutions.

What is the difference between Level 3 Support Engineer vs Level 2 Support Engineer?

AspectLevel 3 Support EngineerLevel 2 Support Engineer
CertificationsITIL, CompTIA, vendor-specific certificationsBasic IT certifications, CompTIA A+
Work EnvironmentAdvanced troubleshooting, complex issue resolution, collaboration with development teamsHandling common issues, providing user support, escalation to Level 3
ResponsibilitiesDiagnosing complex problems, system configuration, mentoring Level 1/2Resolving standard technical issues, customer communication, escalation

Level 3 Support Engineers focus on resolving complex technical problems, often requiring advanced certifications and deep system knowledge. They work closely with development teams and handle escalated issues. In contrast, Level 2 Support Engineers manage routine problems, provide user support, and escalate more complex issues to Level 3. Both roles are essential in a technical support hierarchy, with Level 3 handling the most advanced troubleshooting.

What are popular job titles related to Level 3 Support Engineer jobs in Minnesota?

For Level 3 Support Engineer jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Level 3 Support Engineer jobs in Minnesota look for?

The top searched job categories for Level 3 Support Engineer jobs in Minnesota are:

Level 3 Support Engineer jobs near you
Infographic showing various Level 3 Support Engineer job openings in Minnesota as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $81,223 per year, or $39 per hour.

Level 3 Behavioral Support Paraeducator

Saint Peter, MN

Minnesota Valley Education District
Education Programs Administration • 51 - 200 employees
Learn more about Minnesota Valley Education Districtexternal

$16.86/hr

Full-time

Re-posted 23 days ago

Job description

MVED Job Posting
Level 3 Behavioral Support Educator

Job Description
MVED is hiring for a Level 3 Behavioral Support Special Education Paraeducator. This position involves working with students in a self-contained special education program or a special education classroom for students with significant behaviors and needs that are related to disabilities, such as emotional/behavioral disorder, and autism spectrum disorder. This position would require supervision of high-energy students that would need one-on-one care. 
Title: Special Education Paraeducator
Job Location: North Elementary, St. Peter, MN
General Summary:
  • Special education paraeducators assist students with special needs under the direction of a licensed teacher. The special education paraeducator assists the teacher in general daily classroom activities, helps special needs students, and cares for their physical, emotional health, and safety, affirming their abilities, and striving to promote dignity in all relationships. Responsibilities may include assisting teachers to provide support to students in the areas of academic assistance, physical assistance, behavior monitoring, and data collection. 

Qualifications:
  • High school diploma
  • Experience working with children and an interest in working with special needs students
  • Post-secondary education, previous experience working with students with emotional/behavioral concerns or autism, and/or previous experience in a school setting preferred

Duties & Responsibilities:
  • Assisting students in achieving academic success
  • Working with students who may be non-verbal, aggressive, disruptive in class, and elopement from the classroom
  • Behavior support includes physical management, monitoring, possible assistance with hygeine care (training provided upon hire)
  • Social integration
  • Consultation and collabortaion with special education teachers and realted service staff

Salary:
  • The salary for this positon will be in accordance with the MVED Paraeducator Master Agreement.
  • Starting at $16.86 (pay depending on experiece & education)

Duty Days:
  • Student contact days until June 5, 2026
  • 6.75 hours/day (7:45 AM - 3:00 PM)













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