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Level 2 It Support Jobs in Indiana (NOW HIRING)

Lippert

IT Support Specialist I

Elkhart, IN

... level I & level II technical issues. The Service Desk technician is to direct incidents and ... Develop sound understanding of IT operations and related applications and IT systems as well as ...

Lippert

IT Support Specialist I

Elkhart, IN

... level I & level II technical issues. The Service Desk technician is to direct incidents and ... Develop sound understanding of IT operations and related applications and IT systems as well as ...

Lippert

IT Support Specialist I

Elkhart, IN · On-site

... level I & level II technical issues. The Service Desk technician is to direct incidents and ... Develop sound understanding of IT operations and related applications and IT systems as well as ...

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All JobsLevel 2 It Support JobsLevel 2 It Support Jobs in Indiana

Level 2 It Support information

See Indiana salary details

$13

$26

$43

How much do level 2 it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for level 2 it support in Indiana is $26.69, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $29.95 per hour, depending on experience, location, and employer.

What types of issues does Level 2 IT Support typically handle compared to Level 1 support?

Level 2 IT Support handles more complex technical problems that cannot be resolved by Level 1 support, such as in-depth troubleshooting of software errors, network connectivity problems, and configuration issues. You will often work on escalated tickets, interact directly with end users for advanced diagnostics, and collaborate with Level 3 specialists for particularly challenging situations. This role requires a greater depth of technical knowledge and analytical skill. Being in Level 2 support gives you the chance to broaden your technical expertise and act as a mentor for junior team members, while also preparing you for potential advancement into specialist or system administrator roles.

What is a Level 2 IT Support?

A Level 2 IT Support job involves handling more complex technical issues that cannot be resolved by Level 1 support. This role includes troubleshooting hardware and software problems, assisting with network and server issues, and providing advanced user support. Level 2 technicians may also work with system administrators to escalate critical issues. Strong analytical skills and a deep understanding of IT systems are essential for this position.

What are the key skills and qualifications needed to thrive in the Level 2 IT Support position, and why are they important?

Level 2 IT Support professionals need in-depth technical knowledge of operating systems, networking, hardware troubleshooting, and customer service, often supported by experience or certifications like CompTIA A+, Network+, or Microsoft MCP. They are typically skilled in support ticketing systems, remote desktop tools, and system administration platforms. Strong analytical thinking, effective communication, and patience help them resolve advanced technical issues and guide users. These skills are crucial for ensuring efficient problem resolution, minimizing downtime, and providing a seamless user experience.

What are the most commonly searched types of Level 2 It Support jobs in Indiana? The most popular types of Level 2 It Support jobs in Indiana are:
What are popular job titles related to Level 2 It Support jobs in Indiana? For Level 2 It Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Level 2 It Support jobs in Indiana look for? The top searched job categories for Level 2 It Support jobs in Indiana are:
Level 2 It Support jobs near you
Infographic showing various Level 2 It Support job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,520 per year, or $26.7 per hour.

IT Support Technician (Part Time)

Elkhart Community School District

Elkhart, IN • On-site

$17 - $20/hr

Full-time, Part-time

Re-posted 19 days ago

Job description

Position Type:
Technology/Support Technician
Date Posted:
1/20/2026
Location:
Technical Services
Closing Date:
Until filled
*** THIS IS A PART TIME POSITION ****
Schedule: 7:30 a.m. to 3:30 p.m. Monday - Friday with a rotating day off.
Qualifications Required: Excellent problem-solving, technical, and customer-service skills. High school diploma or equivalent. Ability to handle multiple projects simultaneously, with attention to detail and good time management skills; ability to work in a team environment and work independently with minimal supervision; strong communication, customer service, analytical, and organizational skills. Desired: Experience with Windows or Apple operating systems; experience with answering phones; and the use of trouble-ticket systems.
Documents to be uploaded with this application:
  • Resume

Salary: $17.00 - $20.00 per hour (paid by claim).
Attachment(s):
  • IT Support Technician 9.3.2020.pdf

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