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Level 2 Desktop Engineer Jobs (NOW HIRING)

The Desktop Engineer responsibilities include ... Perform 3rd level support, identifying root cause with strategic solutions to problems * Perform ...

Job Title: Desktop Engineer Location: Onsite (Newark, NJ) Job Type: Contract - 6 Months ... This is a fully onsite role providing level 1 & 2 support for users, troubleshoot hardware and ...

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Provide Level 2 desktop and end user support for hardware and software issues. * Configure, deploy, image, and troubleshoot desktop and laptop computers. * Support Windows 10/11 and Microsoft 365 ...

The Associate Desktop Engineer is a junior-level engineering role responsible for implementing, administering, and supporting company-standard endpoint technologies across the CyrusOne Corporate IT ...

Required : • 6+ years of experience in desktop engineering or IT support in an enterprise or professional services environment. • Expert-level experience with Ivanti MobileIron and Microsoft ...

Providing level 1 & 2 support for users, we are looking for a qualified Desktop Engineer for out 1st shift, 24/7 team, who has experience troubleshooting computer issues and supporting customers in ...

The Associate Desktop Engineer is a junior-level engineering role responsible for implementing, administering, and supporting company-standard endpoint technologies across the CyrusOne Corporate IT ...

Job Summary : eTeam is a staffing company, and they are seeking a Customer Service Engineer (L2) to ... Responsibilities : • Provide Level 2 desktop and end-user technical support • Deliver onsite ...

Banking Domain 1. Develop desktop solutions for various project and operational needs. 2. Work with Engineering and TI partners to build new / rebuild existing workstations in accordance with ...

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of ... The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability ...

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Level 2 Desktop Engineer information

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$10

$45

$81

How much do level 2 desktop engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for level 2 desktop engineer in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What is a level 2 desktop engineer support job description?

A Level 2 Desktop Engineer provides technical support for desktop hardware, software, and network issues, often handling more complex problems than Level 1 support. They troubleshoot, resolve user issues, install and configure systems, and may assist with system upgrades and maintenance, typically working in a helpdesk or IT support environment. Strong knowledge of operating systems, remote support tools, and customer service skills are essential for this role.

What is the role of a Level 2 Desktop Engineer?

A Level 2 Desktop Engineer is responsible for troubleshooting and resolving hardware, software, and network issues on desktop computers and related devices. They provide technical support, perform system upgrades, and may assist with user account management, often using remote tools and following established procedures.

What cities are hiring for Level 2 Desktop Engineer jobs?

Cities with the most Level 2 Desktop Engineer job openings:

What states have the most Level 2 Desktop Engineer jobs?

States with the most job openings for Level 2 Desktop Engineer jobs include:

What are popular job titles related to Level 2 Desktop Engineer jobs?

For Level 2 Desktop Engineer jobs, the most frequently searched job titles are:

Infographic showing various Level 2 Desktop Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.

Desktop Engineer

Cleveland, OH • On-site

Full-time

Re-posted 2 days ago


Job description

Company Description
We're currently seeking an experience Desktop Engineer in Cleveland, OH. This is a full-time, salaried position with excellent room for growth and stability.
Job Description
The Desktop Engineer responsibilities include:
* Perform 3rd level support, identifying root cause with strategic solutions to problems
* Perform user, system and support requirements gathering and performing analysis to provide design and architectural recommendations.
* Provide functional and technical written evaluations of products and operating system upgrades and patches
* Develop, organize and maintain standard operational procedures
* Create desktop/laptop build processes for domestic /global sites
* Create and communicate systems and application standards
* Create and maintain systems documentation for testing and validation
* Package software and design distribution methods
* Perform software distribution and patch management to Windows PC''s, laptops, and servers
* Work independently and prioritize work efforts, multi-task in a very fast-paced environment, provide timely and clear updates, and communicate and document solutions for 2nd and 1st Level support.
Qualifications
* Minimum 5 years experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, and Application Packaging.
* Experience with Windows 7, and preferably Mac OSX
* SCCM experience with creation, migration and deployment of application packages. Solid foundation of designing and implementing distributions with SCCM.
* VBScript and/or PowerShell scripting
* Emphasis on sharing of knowledge through good communications, peer training and written documentation * Ability to work independently without intensive oversight.
* Must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact
* Initiative and ability to research problems independently, finding root cause
* Positive customer service and team attitude (helping others when required)
* Focused on quality, Organized, Committed to continual improvement
Technical Proficiencies:
* Microsoft desktop technologies
* Discipline to adhere to formal system lifecycle methodology
* Strong Background in the following areas:
- Windows 7 & XP Desktop
- VBScript
- Image builds experience using Ghost/VMWare or similar technologies
- SCCM
- Microsoft Deployment Toolkit
- Application packaging techniques
- Microsoft Office
- Microsoft SCCM
- VMWare Virtual Desktops
Bachelor degree required, with a preference for Bachelor of Science degree in Computer Science or Computer Information Systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.