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Level 2 Desktop Engineer Jobs in Minnesota (NOW HIRING)

Engineer II, Software FLSA Status: Exempt Department: Engineering Reports to: Senior Manager ... Post-secondary education at the associate degree level or higher will be verified, including degree ...

The engineer will ensure the smooth functioning of end-user systems, respond to incidents and ... Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

$72K - $108K/yr

Engineering Drawings & Specs - Basic ability to read, understand, and interpret engineering drawings and specifications Basic level understanding of GD&T Basic Qualifications: Level 2: Bachelor ...

$72K - $108K/yr

Engineering Drawings & Specs - Basic ability to read, understand, and interpret engineering drawings and specifications Basic level understanding of GD&T Basic Qualifications: Level 2: Bachelor ...

$72K - $108K/yr

Engineering Drawings & Specs - Basic ability to read, understand, and interpret engineering drawings and specifications. Basic level understanding of GD&T Basic Quali fi cations: * Level 2: Bachelor ...

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Required Skills & Experience * 5+ years of enterprise-level desktop engineering and technical support experience. * Proven experience with imaging, deployments, and break/fix support in enterprise ...

$98K - $147K/yr

Level 2: BS in Mechanical Engineering or Aerospace Engineering with 2 years of related work experience or a MS in Mechanical Engineering or Aerospace Engineering Level 3: BS in Mechanical Engineering ...

$98K - $147K/yr

Level 2: BS in Mechanical Engineering or Aerospace Engineering with 2 years of related work experience or a MS in Mechanical Engineering or Aerospace Engineering * Level 3: BS in Mechanical ...

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Level 2 Desktop Engineer information

What is a level 2 desktop engineer support job description?

A Level 2 Desktop Engineer provides technical support for desktop hardware, software, and network issues, often handling more complex problems than Level 1 support. They troubleshoot, resolve user issues, install and configure systems, and may assist with system upgrades and maintenance, typically working in a helpdesk or IT support environment. Strong knowledge of operating systems, remote support tools, and customer service skills are essential for this role.

What is the role of a Level 2 Desktop Engineer?

A Level 2 Desktop Engineer is responsible for troubleshooting and resolving hardware, software, and network issues on desktop computers and related devices. They provide technical support, perform system upgrades, and may assist with user account management, often using remote tools and following established procedures.

What cities in Minnesota are hiring for Level 2 Desktop Engineer jobs?

Cities in Minnesota with the most Level 2 Desktop Engineer job openings:

Infographic showing various Level 2 Desktop Engineer job openings in Minnesota as of August 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Software Engineer II - Desktop

Hamel, MN • On-site

Loram
Transportation Equipment Manufacturing • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Loram rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

230th of 284 rated repair and maintenance companies


Job description

This post is also available in: Portuguese (Brazil)
DESCRIPTION
Job Title: Engineer II, Software
FLSA Status: Exempt
Department: Engineering
Reports to: Senior Manager, Software Engineering
GENERAL DESCRIPTION / PURPOSE:
The Engineer II, Software position is responsible for the design and development of innovative software solutions in a challenging hi tech engineering environment.
ESSENTIAL JOB FUNCTIONS:
Analysis
  • Analyzes software and data requirements to determine feasibility of design within time and cost constraints.
  • Consults with engineers, data analysists and other IT specialists to determine system specifications to meet the functional and performance requirements.
  • Communicate concepts, recommendations, and solutions effectively with customers as well as management, verbally and in written format.

Design & Development
  • Architects, designs, develops software for desktop solutions to meet customer/product requirements.
  • Develops and implements procedures and documentation for software system testing, validation, and training.
  • Must have strong analytical and problem-solving skills.

Testing, Installation, & Commissioning
  • Coordinate testing, installation, and commissioning of software at customer sites.

Maintenance & Support
  • Provide support and maintenance for existing software applications/products.
  • Work with stakeholders including the Operations, Engineering and Data teams to support specific software and data reporting/visualization needs.
  • Must have excellent communication skills with the ability to communicate effectively with customers as well as management.

Technical Leadership
  • Ability to lead projects and provide technical oversight to a team of developers.

This post is also available in: Portuguese (Brazil)
QUALIFICATIONS
REQUIRED QUALIFICATIONS:
Education: BS in Computer Science, Computer Engineering, or related Engineering discipline
Experience/skills: 4 + years of Software Design and Development, Object Oriented Analysis/Design & GUI development, 4+ years of full stack .NET Framework with C# and WPF/Windows Forms. 4+ years of MS SQL databases and other relational database concepts.
*8+ years combination of education and experience in software engineering
PREFERRED QUALIFICATIONS:
Education: MS in Computer Science, Computer Engineering, or related Engineering discipline
Experience/Skills: Familiarity with Entity Framework. MVVM or other established design patterns.
PRE-EMPLOYMENT REQUIREMENTS:
This position requires successful completion of:
  • A nationwide, federal, and state criminal background check will be conducted. Up to a seven-year history will be considered, including incarceration or court supervision. Findings will be reviewed relative to the position requirements.
  • The subject's name must correspond to their Social Security number and date of birth.
  • Current and prior relevant employment experience will be verified to confirm the candidate meets the minimum required years of experience for the position.
  • Post-secondary education at the associate degree level or higher will be verified, including degree(s) earned and dates of completion.
  • Must possess and maintain a valid driver's license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram's Driving Policy
  • All applicants must successfully pass a pre-employment drug. Employees in safety-sensitive positions are subject to random, reasonable suspicion, and post-incident drug and/or alcohol testing in compliance with federal regulations and company policy. Corporate non safety applicants are subject to drug test.

This position is not eligible for Visa Sponsorship.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Up to 15 % travel including international, using any method of transportation.
  • Ability to apply high levels of cognitive, analytical, retention and reasoning.
  • Excellent communication skills used within any social context.
  • Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
  • Can see up close, distances, colors and has use of peripheral vision and depth perception.
  • Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.
  • Must be able to lift up to 30 lbs.

Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil's anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India's Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia's Fair Work Act 2009 and applicable state and territory legislation, and Canada's human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $81,300-$121,800
This post is also available in: Portuguese (Brazil)
ABOUT
Loram Maintenance of Way, Inc. is a global leader in track maintenance technology, services, and solutions for the railway industry. For over 70 years, Loram has delivered industry-leading innovation through cutting-edge rail grinding, ballast maintenance, and inspection systems - ensuring safer, more reliable, and cost-effective rail operations for customers worldwide.
Headquartered in Hamel, Minnesota, Loram operates in multiple locations across North America and supports Class I, regional, and commuter railroads with a full suite of services. Loram is known for its strong engineering culture, commitment to safety, and dedication to improving the performance of rail infrastructure through advanced technology and field-proven expertise.
Join a company that moves the world - and builds the future of rail.

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About Loram

Sourced by ZipRecruiter

Industry

Transportation equipment manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Hamel, MN, US